About the Role
Base Location: New Forest
Salary: £28,072 - £32,605 depending on skills and experience + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: 18 Month Fixed Term Contract | Full Time | Flexible First options available
We are looking for a Scheduler to join our team!
As a Scheduler, you will report directly into the Scheduling Manager and will work as part of a wider team of Schedulers responsible for optimising the work plan for our operational teams.
Our aim is to create a more efficient and sustained workforce that is resourced effectively, with our customers at the forefront of our mindset, and as part of our approach, we aim to achieve a 90% utilisation target, or above, within our works schedule.
Other roles & responsibilities will include, but are not limited to:
- Scheduling work to ensure that priorities are dealt with, and work is delivered to meet programme and customer requirements.
- Ensure that all periods of annual leave and training are programmed in advance and help to identify any areas where we are under resourced.
- Support the operational delivery teams by collating and processing all required paperwork and submitting to various parties once full validation checks have been undertaken, as well as assisting with internal and external customer enquiries via email and on the telephone; acting as a point of contact for local Authorities, and processing notifications accordingly.
- Due to the nature of business operations you will be required to respond to emergency events including severe weather as and when required, supporting team members in their ability to respond as is appropriate for their role.
- Attend daily huddles to feedback progress and improvement opportunities, raising concerns and seeking validation for any queries.
What do I need?
To be considered for this role, we would love you to have:
- Proven administration, prioritisation and communication skills, with the ability to multi-task in a fast-paced, customer-focused environment.
- You will have experience working to agreed Service Level Agreements (SLAs) and KPIs.
- A high standard of IT, including good working knowledge of Microsoft Office and strong Excel skills.
- The ability to analyse & interpret data to summarise results and identify corrections and adjustments. Good attention to detail is key.
- Demonstrable written and verbal communication skills. You will be comfortable dealing with stakeholders at all levels in a professional and efficient manner.
About our Business SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net-zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net-zero, so team work will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.
What's in it for you? We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.
What happens now?
All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Hannah on 01738 341147.
Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.
