Total 8 job vacancies by A T R Ltd

We are currently recruiting for an enthusiastic Outbound Tele-researcher with excellent telephone manner to work within an expanding local office. Your role will be making outbound survey calls, contacting Students and Education establishments to gain information in the form of surveys. There are no sales in this role.

The start date is immediate

The Role

* Making outbound calls to gain information from students regarding education establishments and after college progress
* Enthusiastically engaging the caller
* Going through telephone surveys
* Updating internal databases with relevant information
* Using questioning techniques to glean information
* Based in South Shields- Close to metro station or free parking available
* Weekly competitions
* Hours of work - 9.00 a.m. - 7.00 p.m. Monday to Thursday with a possibility of 9.00 a.am. - 3.00 p.m. on Fridays
* There is no selling in this role

The Person

* Must have an excellent telephone manner and be able to engage the person on the other end of the line
* Be enthusiastic to keep the caller engaged
* Must have previous Customer services experience
* Ideally have previous outbound calling experience
* Must be I.T literate
* Must be motivated to work both alone and as part of a team
* Be able to work to targets

We are currently looking to recruit for 2 x Business Support Officer's based within South Tyneside.

Duties Of Role:

•Assist in the organisation and provision of business support in relation to the service area including maintaining records, organising and taking minutes of meetings, responding to and answering queries (including by letter), maintaining office systems, diary management, arranging room and travel bookings etc.
•Ensure that office equipment, stationery and other office consumables (including basic maintenance) are ordered in accordance with purchasing procedures.
•Undertake the management of manual and computerised records/management information systems, including the analysis, manipulation and production/presentation of reports, escalating any issues regarding accuracy and inconsistency of information where appropriate.
•Undertake the business support activities associated with project management e.g. undertake research and obtain information to inform decisions, the manipulation and presentation of data/information.
•Undertake the completion and submission of complex monitoring forms, returns etc including those to external bodies.

The Candidate:
• Must have similar, previous experience.
• Must have 5 GCSE's grades A-C (5-9)

We are currently looking to recruit 2 x Memorial Administrators to join our team based within South Tyneside.

Duties Of Role:
•Be able to utilise IT skills and enter data into digital systems accurately.
•Be responsible for all administrative aspects of the cemeteries and closed churchyards memorial schemes.
•Analyse data relating to the safety inspections of memorial stones.
•Prepare and maintain manual and digital records of the inspection results and subsequent make-safe works undertaken.
•Compose and issue correspondence to memorial owners.
•Ensure information is accurate at all times.
•Liaise with memorial stonemasons and the public in a professional manner.
•Observe reverence and respect at all times and ensure all information received is treated in the strictest confidence.

The Candidate:
• Must have previous, similar experience.
•Must have 5 GCSE's grades A-C (5-9) or equivalent.
•Must be willing to undergo a DBS check.

We are currently looking to recruit for 2 x Business Support Officer's based within South Tyneside.

Duties Of Role:

•Assist in the organisation and provision of business support in relation to the service area including maintaining records, organising and taking minutes of meetings, responding to and answering queries (including by letter), maintaining office systems, diary management, arranging room and travel bookings etc.
•Ensure that office equipment, stationery and other office consumables (including basic maintenance) are ordered in accordance with purchasing procedures.
•Undertake the management of manual and computerised records/management information systems, including the analysis, manipulation and production/presentation of reports, escalating any issues regarding accuracy and inconsistency of information where appropriate.
•Undertake the business support activities associated with project management e.g. undertake research and obtain information to inform decisions, the manipulation and presentation of data/information.
•Undertake the completion and submission of complex monitoring forms, returns etc including those to external bodies.

The Candidate:
• Must have similar, previous experience.
• Must have 5 GCSE's grades A-C (5-9)

We are currently recruiting for a Customer Feedback officer to work within repairs and maintenance team. Working with the team to answer customers queries, feedback and complaints.

The role

* Taking feedback from Customers who have used the service
* Ensuring learning from feedback is embedded in the team to ensure service delivery meets the needs of our customers.
* Taking telephone calls and documenting information and responses.
* Dealing with complex queries
* Using feedback to increase service levels
* Reporting to senior staff

The person

* Must have previous customer service experience to resolution level
* Be I.T literate using MS Office
* Be able to handle telephone queries
* Be able to share information with the team
* Be able to use feedback to make changes
* Must be educated to GCSE level a-c in both Maths and English





The Role:

*Work closely with the trade Team Leader to schedule work.
*Agree appointments with customers and arrange follow-on jobs.
*The role also includes admin duties for the claiming of jobs.
*In regular contact with the trade operatives, assisting in ensuring targets are met and that the team are utilised effectively.

The Individual:

*Planning/scheduling experience preferred, but not essential, as training will be provided.
*Previous or Similar Experience.
*GCSE's grades 4-9 (A-C) in English and Maths.

We are currently looking for a Permit Officer to work in the Parking and Utilities Team. The role will involve the implementation of the Permit Scheme and duties relating to the implementation of Traffic Regulation Orders.

The Role

* Assist the Street Works Manager in undertaking co-ordination of major works and permit applications.
* Analyse the provisional advance applications (PAA) for major works and permit applications to ensure a co-ordinated approach is used to minimise traffic disruption.
* Oversee and deal with Temporary Traffic Regulation Orders (TTRO’s).
* Oversee and deal with conflicts and find solutions.
* Impose variations on permits.
* Add works comments to permits.
* Grant or refuse PAA’s.
* Analyse and agree permit modification requests.
* Analyse and then respond to traffic signal applications.
* Collect and maintain records, manage data and performance information, accurate data entry into the back office IT systems.
* Compile and provide reports for Street Works co-ordination meetings.
* Produce reports in order that re-chargeable costs/fees can be invoiced.
* Issue job sheets for site inspections to check works durations and compliance within the permit scheme.
* Instigate any additional follow up actions for enforcement of the permit.
* Issue, log and monitor defect notices as well as Fixed Penalty Notices in relation to NRSWA inspections.
* Attend site meetings, if required.
* Liaise and inform stakeholders about works.
* Investigate complaints relating to permits and street works, and see through to a satisfactory position.

Due to continued growth, we are looking to recruit 2 x experienced Industrial Sewing machinists in South Tyneside

The role

• Your role will be working as a sewing machinist in a busy manufacturing environment.
• Sewing items together on an industrial sewing machine
• Operating flat beds and over lockers.
• Single and twin needle lock stitching
• Operating binding machine to bind and stitch products.
• Working on canvas, plastics and cottons – some padded items
• Quality checking own work.
• Changing bobbins and reels.
• Working to targets.
* Working Monday to Thursday

The person

• Must have previous experience of sewing in a similar environment.
• Have experience using single and twin needle machines.
• Have experience operating flat beds and overlockers.
• Able to operate machinery.
• Ability to work independently or as a team.
• Good communications skills

These roles will become permanent for the right person

We are currently recruiting for an enthusiastic Outbound Tele-researcher with excellent telephone manner to work within an expanding local office. Your role will be making outbound survey calls, contacting Students and Education establishments to gain information in the form of surveys. There are no sales in this role.

The start date is immediate

The Role

* Making outbound calls to gain information from students regarding education establishments
* Enthusiastically engaging the caller
* Going through telephone surveys
* Updating internal databases with relevant information
* Using questioning techniques to glean information
* Based in South Shields- Close to metro station or free parking available
Weekly competitions
* Hours of work - 9.00 a.m. - 7.00 p.m. Monday to Thursday with a possibility of 9.00 a.am. - 3.00 p.m. on Fridays
* There is no selling in this role

The Person

* Must have an excellent telephone manner and be able to engage the person on the other end of the line
* Be enthusiastic to keep the caller engaged
* Must have previous Customer services experience
* Ideally have previous outbound calling experience
* Must be I.T literate
* Must be motivated to work both alone and as part of a team
* Be able to work to targets