Total 67 Manager level Sales / Marketing job vacancies in Wrexham, Wales, LL11 2UB

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

As Sales Operations Manager, you will play a crucial role in supporting the sales team and managing procurement activities within the organisation.

Your primary responsibilities will include coordinating sales support functions, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

You will also be responsible for driving process improvement initiatives within the sales support and procurement functions. This involves identifying opportunities for streamlining processes, enhancing efficiency, and implementing best practices.

Key Responsibilities

• Provide support, mentoring and coaching to the Sales Operations Team
• Ensure effective utilisation of human resources
• Ensure daily duties and responsibilities are being met by the Sales Operations Team
• Ensure the Sales Operations Team have the capabilities, capacity, and equipment to meet the business requirements
• HR management of Sales Operations Team including performance appraisals, induction, onboarding, training and development
• Process assessment and analysis
• Identify improvement opportunities
• Implement process changes

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales material
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Promote and maintain excellent supplier relationships

• Ensure returns are processed in a timely basis and followed through until credit is received

• Update configuration details in ConnectWise and registered on completed orders e.g. subscriptions
• Ensure adequate levels are kept of stocked items
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• Proven experience in sales support, procurement, or a similar role
• Strong knowledge of procurement practices, market dynamics, and supplier management
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively with cross-functional teams
• Proven experience in identifying and implementing process improvement initiatives, preferably in sales support or procurement
• Project management skills, including the ability to plan, execute, and monitor process improvement projects
• Strong analytical and problem-solving skills, with the ability to identify process inefficiencies and develop effective solutions
• Proficiency in using relevant software applications, such as CRM systems and procurement software
• Strong attention to detail and organisational skills to manage multiple projects and deadlines simultaneously
• Ability to build and maintain strong relationships with internal and external stakeholders
• Defence Force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive collaborative environment with excellent benefits e.g. regular staff events, free drinks and breakfast.

• Company culture that fosters learning, training, mentoring and development programs

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

The role:

In this newly created role, you will spearhead and lead our acquisition focus in the Australian and New Zealand market for our industry leading Transport Management System (TMS). It is focussed on primarily new business development, but also leverage existing large-scale accounts to grow ongoing revenue opportunities. 

Established over 18 years ago, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies across Australia and New Zealand. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure. As a business development leader, it is expected you will be relentless on the phone, building a pipeline of opportunity to see clients in person to secure their business. 

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success.  

In support of your efforts, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a growing market: We have a growing list of customers in the Australian and New Zealand markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly. 
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a ‘Charter of Culture’ to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and find key buying habits of prospects.
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

The role:

In this newly created role, you will be required to travel across Australia and New Zealand to spearhead and lead our acquisition focus in the ANZ market for our industry leading Transport Management System (zTMS). 

Established over 18 years ago in the Australian market, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies all over ANZ. You will have a background in sourcing new business opportunities; and have extensive experience with negotiating high level deals that may be complex in structure.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success. The nature of this role would require you to be on the road very often to meet our clients across ANZ.

In support, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark and help grow this exciting technology abroad.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a brand-new market: We have a robust plan to expand further in the ANZ market, to connect our platform to businesses in the ANZ market. Get in the door early to grow within the ranks of a fast paced and growing organization.   
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a Charter of Culture to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.
• Opportunity to travel: You will be traveling across Australia and New Zealand to meet with clients and partners.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and finding key buying habits of prospects
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

We are seeking a highly organized and detail-oriented Marketing Operations Manager to join our team. In this role, you will own the inter-departmental briefing process, act as the project manager for all marketing campaigns, and serve as the key point of contact between the marketing team and other departments. Your primary responsibility will be to ensure the smooth execution of all marketing activities, coordinating closely with internal stakeholders to keep projects on track and timelines met.

Key Responsibilities

• Own and manage all inter-departmental briefs for marketing projects, ensuring clarity and alignment on objectives.
• Act as the project manager for all marketing campaigns, from planning to execution, tracking progress, and managing timelines.
• Serve as the primary point of contact for other departments, facilitating communication and collaboration on marketing-related initiatives.
• Provide regular updates to all inter-departmental stakeholders on the status of marketing campaigns and related activities.
• Demonstrate exceptional attention to detail, ensuring that all projects are completed on time and to the highest standard.
• Optimize time management processes to ensure maximum efficiency across all marketing operations.

• Bachelor’s degree in Marketing, Business, or a related field.
• 4+ years of experience in project management, marketing operations, or a similar role.
• Proven track record of managing cross-functional marketing projects.
• Strong attention to detail, time management, and organizational skills.
• Excellent communication and interpersonal skills, with the ability to manage multiple stakeholders.
• Proficiency in project management software and tools.

• Competitive salary based on experience.
• Opportunities for career advancement and professional development.
• Supportive and collaborative team environment.
• Flexibility in smart casual dress code.
• Complimentary snacks and beverages available.

Are you a Links and Outreach Manager wanting a change? Or an experienced Senior Links and Outreach Professional looking for a step up?

Want to join Australia’s largest and fastest growing independent agency, where your success and achievements will be recognised and rewarded?

This is your chance to be part of an award winning agency, where everything you do will impact the growth and success of the business, locally and globally.

Due to our exponential growth, we are looking for an experienced Link Builder and Outreach Manager to be an integral part of our SEO team.

Responsibilities, but not limited to:

• Lead all aspects of the link building process: briefing (internal & external), execution, quality checks, escalation management (where necessary)
• Monitor and optimise associated costs for all link building products, utilising negotiation skills and innovating new product opportunities to achieve company goals
• Review key subsets of clients monthly to reshape link strategy and approach, in line with company goals of cost management and client success.
• In 6 months, review our offering inline with the broader market, conduct a SWOT to identify future opportunities.
• Brainstorm with team members to develop new ideas for link building
• Vendor relationship management

• 3-4 years’ experience in a similar role.
• Digital Marketing Agency experience is advantageous
• Strong experience in Project Management & Digital PR
• Sound understanding of SEO principles
• Experience in end to end process management - briefing/reviewing/proofing
• Hands-on, and are comfortable in driving both offsite strategy and day-to-day management of link building process
• Experience in budget management
• Proactive, can-do attitude, problem-solver 
• People-oriented, works well in a tight-knit team 
• Strong organisational skills
• Great communicator
• Proactive and innovative

• Birthday leave to celebrate your special day

Who we are

The Marketing Practice is an agency for the new, integrated era of B2B. We have nearly 400 B2B specialists globally, helping tech leaders create more sales today and better growth long term. Our clients are some of the world’s biggest tech brands and fast-growing challenger firms. We work with them right across the funnel to deliver the type of growth that defines careers and wins awards. Our success comes from identifying, recruiting, and developing talented people like you. A job at The Marketing Practice offers the chance to build on your capabilities every day, learning from the leading specialists you’ll work alongside.

What we are looking for:

We’re looking for an enthusiastic account manager with a passion for marketing to join our tight-knit team in Sydney. This role sits at the heart of a small, agile squad with a start-up atmosphere, working closely together to deliver results for clients all over Asia Pacific. You'll help to deliver projects on budget and on time, collaborate with strategists, creatives and media specialists, and maintain exceptional day-to-day client relationships. Working closely with a director, you’ll develop an excellent understanding of your clients’ objectives, ensuring campaigns with a wow factor are delivered consistently to brief. 

What you will do

Client management  

• Regular communication to provide real-time updates on day-to-day activities. 
• Co-ordinating status meetings, providing reporting including updates on the work, timelines and budgets, highlighting any blockers or risks.  
• Participate in briefings, capturing client requirements and reporting needs. 
• Capture feedback, distribute and follow up on action points. 
• Supporting your account director, building your relationships with clients through responsiveness, clear communication and by managing expectations. 

Program management   

Working with your project team you will: 

• Liaise with team members to understand roles and responsibilities, processes, and delivery tasks.  
• Create supporting project plans and resource plans.  
• Work with our traffic manager to resource and schedule team members. 
• Write production briefs and facilitate kick off meetings.  
• Drive teams through the delivery of the work, coordinating schedules, organizing meetings and providing clear actions and deadlines.  
• Find solutions to resolve blockers or challenges to the successful delivery of the work.  
• Review and critically appraise work to ensure that it meets the brief and is ready to share with the client.  

Commercial management   

• Create project estimates, quotes and statements of work, with support from your director. 
• Responsible for managing project finance admin – such as raising purchase orders and invoices and updating and maintaining accurate forecast data. 
• Tracking and reporting on time, cost and overall budget spend and profitability of your projects.  
• Escalating commercial risks to your director.  

Marketing strategy   

• Take an interest in your client’s business, industry and the work, sharing relevant information across your team. 
• Understand programme/ campaign performance and liaise with your team to provide recommendations to optimize activity and/or improve the quality of outcomes.  
• Develop an understanding of the services TMP offers and how we add value to our clients.  

Business development 

• Identify opportunities for TMP to extend its scope of work within your existing projects and work with your Account Director on how to move these forward.

Success is Measured By

• Team feedback. 
• Client feedback.
• Project profitability.  
• Accuracy and stability of delivery in line with plans.
• Accuracy of project finances.  

Who you are

• A project manager with a strong desire to advance in a marketing career.  
• Easy to approach.  
• Have a positive and resilient mindset, taking proactive steps in all aspects. 
• Effective in communication, both verbally and in writing.  
• Pragmatic, approaching work with a logical mindset. 
• Actively listens, curious, and willing to ask questions to gain necessary information.  
• Ready to contribute unique ideas and perspectives.  
• Excellent at time management, able to prioritize workload and handle multiple projects/clients simultaneously. 

What you will need

• Previous marketing or agency experience. 
• Some understanding of different types of marketing campaigns. 
• Experience of managing some cross-discipline teams (for example - asset production, strategy, creative, technology, media) is helpful but not a must 
• Proficient with IT including Word, Excel, PowerPoint and Outlook.
• Experience of project management tools and processes. 

What we offer in return

• Generous holiday allowance - at TMP we call this Plentiful PTO, and we typically see people take between 25-30 days per year. 
• Shutdown between Christmas and New Year. 
• Parental leave: 12 weeks’ full pay for primary carers and an additional 50% pay for 12 more weeks. eate a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.

As an employee of The Marketing Practice, we expect you to remain up to date with information security training and policies, and the company policies set out in your contract. For management roles, this includes ensuring members of your team undertake relevant training and adhere to company policies.

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown that some individuals are less likely to apply for jobs unless they meet every qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

About Ofload and our mission 

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight. 

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

About the Role

The Senior Business Development Manager will play a critical role in driving business growth for Ofload in Australia. The successful candidate will be responsible for identifying and pursuing new business opportunities with major Australian freight customers, establishing strategic partnerships, and building strong relationships with key stakeholders. They will report directly to the Head of Sales and work closely with the broader Commercial team, including Marketing, and Analytics to develop and execute effective business development strategies that align with Ofload's objectives.

What You’ll Do

• Identify and target new business opportunities to expand Ofload's customer base in Australia.
• Develop and implement effective business development strategies, in line with company and team goals (OKRs), to achieve revenue and growth targets.
• Build and maintain strong relationships with prospective and existing clients, understanding their freight requirements and providing tailored solutions.
• Collaborate with the broader Commercial team to develop compelling sales pitches, presentations, and proposals.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Lead negotiations and contract discussions with potential clients to secure new business partnerships.
• Provide regular reports and updates on business development activities, sales pipelines, and progress towards targets and underlying goals (OKRs).
• Stay up-to-date with industry developments and best practices in business development.

What You’ll Bring

• Proven experience as a Business Development Manager
• Strong understanding of the Australian logistics - and specifically road freight - market, industry trends, and customer needs.
• Demonstrated track record of successfully driving business growth and achieving sales targets.
• Exceptional communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Analytical mindset with the ability to conduct market research and analyse data to identify opportunities.
• Self-motivated, results-oriented, and able to work independently and as part of a team.
• Proficiency in using CRM software and other relevant business tools.
• Valid driver's licence and willingness to travel as required.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

As an Ofload team member, you'll enjoy:

• Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows.
• Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things.
• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication.

Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.

Dew Software is seeking a dynamic and experienced Marketing Manager to join our team. At Dew Software, we are passionate about helping businesses succeed through innovative software solutions. As the Marketing Manager, you will play a crucial role in developing and executing marketing strategies to drive brand awareness and lead generation. If you have a strategic mindset, strong leadership skills, and a passion for technology, we would love to hear from you!

Responsibilities

• Develop and implement comprehensive marketing strategies to promote our software solutions and services.
• Create and manage marketing campaigns across multiple channels, including digital advertising, social media, email marketing, and content marketing.
• Collaborate with cross-functional teams, including sales and product development, to create compelling marketing materials and content.
• Manage the company's online presence, including the website and social media platforms, to ensure consistent branding and messaging.
• Analyze market trends and customer insights to identify new marketing opportunities and target audiences.
• Track and analyze marketing performance metrics to evaluate campaign effectiveness and make data-driven decisions.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Stay up-to-date with industry trends and best practices to ensure the company's marketing strategies remain competitive.
• Build and maintain relationships with industry influencers and partners to expand brand reach and enhance collaboration opportunities.
• Plan and coordinate marketing events, such as webinars, conferences, and trade shows.
• Manage and oversee external agencies and vendors to ensure high-quality deliverables and effective collaboration.

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience as a Marketing Manager, preferably in the software or technology industry.
• Demonstrated track record of developing and executing successful marketing strategies and campaigns.
• Strong knowledge of digital marketing channels and tactics.
• Experience with marketing automation platforms and CRM systems.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects and prioritize effectively.
• Team-oriented mindset with strong leadership and collaboration skills.
• Highly creative and innovative mindset.
• Ability to thrive in a fast-paced and dynamic environment.

About Our Client: 

• Our client is a pioneer in the new clinical research and RWE world that puts patients at the heart of the healthcare ecosystem.
• Through a recent acquisition with a company that is equally passionate about the importance of patient empowerment and engagement in healthcare transformation, they are on the path of merging biopharma, medical, and digital technology development with medical care using patient data.
• With its unparalleled technology and data capabilities that deliver the full spectrum of patient-centric services that help providers, payers and suppliers uncover opportunities, accelerate innovation, and improve outcomes for patients.

About the Role:

Client Relationship Manager

• Develop and maintain strong relationships with clients and potential clients
• Generate new business opportunities with support from the Marketing team
• Utilise CRM tools to track and manage client interactions and opportunities
• Set up specific commercial actions, participate in congresses, conferences or customer meetings
• Prepare, present, and follow up on service offers, proposals, and quotes
• Negotiate contracts and work with internal teams to ensure smooth order processing
• Address client concerns and resolve any issues or escalations
• Foster and manage key partnerships, including overseeing global actions for major accounts in order to set up privileged partnerships (through MSA (Master Service Agreement), prices lists, Governance plan).
• Track and report on performance to assess success and areas for improvement

Study Manager:

• Lead project delivery by coordinating effectively with both external (Sponsors, CROs, Investigators) and internal (Data Management, Logistics, Quality Assurance) stakeholders
• Plan and monitor project timelines, deliverables, and budgets while managing associated risks
• Address and resolve customer complaints and scope changes in projects
• Provide regular updates and insights to internal teams and sponsors to ensure alignment and project success. 

More Information: 

• Permanent full-time role
• Start date: ASAP
• Location: Sydney, Australia
• Working arrangement: hybrid of 3 office days and 2 WFH

• Must have full- working rights in Australia!
• Bachelor Degree or equivalent, in International Business or in Chemistry
• At least 2-3 years of experience in customer-fronting sales experience
• Experienced in B2B Sales activity from identifying the potential customers, making sales call plan and appointments, delivering sales calls and sales pitch, finding solutions for the customers, following up customers
• Excellent communication skills
• Good negotiation skills, with a grasp of the legal issues associated with contracts

Proud member of the Disability Confident employer scheme