Repairs and Maintenance Administrator
Cumbria, hybrid working with both home and office working
6 Months - Fixed term, Full Time (37.5 hpw)
Salary £23,464 pa, (Pro Rata) with brilliant benefits including Health Cash Plan
Home, a place where you belong.
Are you an experienced Administrator, looking for a temporary new role with a great employer? Then join us at Home Group. You’ll provide excellent administrative support to our Repairs and Maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service.
Typical day as our Administrator
· Ensuring our systems contain accurate, real-time information including maintenance works required on our customers’ homes
· Responding to customer, colleague, and supplier enquiries through our email inboxes, as well as answering telephone queries
· Using ‘our works’ order management and other systems to ensure all materials, equipment and subcontractor orders are updated
· Ensuring our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their allocated jobs
· Highlighting where job volumes exceed available resources and report accordingly so appropriate action can be taken
· Take pride in providing general admin support to the team or supporting the schedule work for our trade operatives
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!
What you'll bring
· Previous administration experience, working in a fast-paced Repairs and Maintenance team
· Good knowledge of, and able to use workforce planning systems
· An eye for detail, great at organising, planning, meeting deadlines and able to handle lots of different tasks
· A flexible approach, able to use own initiative and judgement
· Have a sound knowledge of Microsoft office
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your brilliant experience, and skills to help deliver amazing things for our customers. You’ll join our fantastic team, who are here to support you as you make yourself at Home!
About the job
· Working Monday to Friday
· This is a hybrid role meaning that you'll work from home and from our office in Maryport
· Working hours are typically between 8.00 am to 4.30 pm, but we are flexible around this and happy to discuss alternative work patterns
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
· 34 days annual leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
· Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
· Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
· Generous pension scheme with life insurance of 3x salary
· We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
· Explore our benefits in detail on our website
Find out more
Click APPLY NOW to see our Administrator Repairs & Maintenance Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Finally, let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
