Department: IT
Location: Hybrid – between home and office location
Hours of work: 30 hours/week
Contract: Permanent, part-time
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
Enhanced maternity, paternity, adoption, and shared parental pay
Family friendly policies
8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
Free health cashback plan (Medicash) employee cover plus up to four dependent children
24/7 virtual GP access (UK registered), plus access to Best Doctors
Free confidential employee assistance programme (Health Assured)
Access to wellbeing app (healthy living tips and Bright TV )
Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
Learning and development committed (bespoke training, LinkedIn Learning etc.)
Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role
Working in close collaboration with IT and various teams within Dementia UK, the Process Improvement and Training Manager will play a pivotal role in optimizing processes to deliver enhanced value to the organisation.
In this position, you will spearhead the analysis and design of business processes, pinpointing alternative IT solutions aimed at boosting efficiency, effectiveness, and leveraging emerging technologies and automation. Your expertise will be instrumental in fostering seamless collaboration within the organisation using Agile techniques to develop rapid IT solutions. The primary goal is to reduce the time taken for development, while providing high-quality software. To facilitate these transformations, you will lead training initiatives using a range of techniques, resources and media including face-to-face learning, e-learning, on-line virtual environments and projects.
The ideal candidate for this role will possess an industry-recognised qualification in process improvement with a strong technical proficiency of M365 and Microsoft Power BI. Your background should encompass comprehensive IT training experience and software configuration skills across multiple platforms. You will be familiar with software testing, change management, and have a proven track record in project management. If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact recruitment@dementiauk.org
*Please note that any decision on flexible working is based on business needs
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.