Total 5 customer service job vacancies in Sales / Marketing category in somerset ta5 1uf

Our Client in Yeovil are looking to add an experienced Painter and Decorator to their team on a temporary basis. You will be based in the Yeovil area working as part of our client's property maintenance teams.

The Working Hours will be:
Monday - Friday
08:00-16:30

The Pay Rate will be:
£32,000 per annum

Responsibilities include:

• You will be responsible for general painting and decorating maintenance and improvements to domestic and untenanted properties.
• Working with bathroom, kitchen and other required areas to deliver high quality work exceeding minimum industry standard quality.
• Delivering the highest quality maintenance painting and decorating work.
• Pre inspect and diagnose selected repair requirements.
• Ensure that repairs and maintenance improvement works are undertaken in a considerate manner within agreed timescales, meeting customer satisfaction and needs.

Candidate Requirements:

• Attainment of an NVQ Level 2 or equivalent in Painting and Decorating.
• 2 years' Experience
• Full UK Driving License

My client has steadily grown, year on year, providing exceptional customer focused service to homes and businesses from full design, consultation, supply, installation and maintenance of Intruder Alarms, Fire Alarms, CCTV, Access Control and Extinguishers.

They are accredited to the highest industry standards; NSI Fire Gold, BAFE Fire & NSI NACOSS Gold. Regarding Health & Safety we are CHAS approved to their highest level 'Elite' (Common Assessment Standard).

Regular feedback they receive on their Engineers, all local and directly employed experienced professionals is that they are all super friendly and polite and supported by their efficient office team, always on hand to support our valued customers, existing and new alike.

They have a healthy order book and are keen to hear from experienced individuals who would like to join our team. This could be on a full time basis, part time basis or a flexible pattern anywhere in between. We are a forward looking company, flexible, and happy to consider a work pattern that allows for a happy and healthy work life balance.

They are based very close to the centre of Yeovil and our customer base is primarily within South Somerset/North Dorset so our positions will suit candidates who enjoy working within a defined geographical area and who are perhaps looking at reducing their travel time to and from jobs.

Positions available:-

• Install Engineer - Fire, Security or Multi-Disciplined
• Service Engineer - Fire, Security or Multi-Disciplined

Key Responsibilities, dependent on role and level within the company:-

• Install/commission our wide range of equipment including; Fire and Intruder Alarms, CCTV, Access Control, Audio Visual, and Automation systems
• Provide excellent service to customers, building solid working relationships.
• Prepare for jobs by reading site plans, specifications and ensuring all equipment is available.
• Fault finding and problem solving when attending call outs / break downs.
• Provide on-site technical support and solutions to customers during both reactive and routine visits
• Complete all company paperwork in a timely and accurate manner.
• Adhere to health and safety requirements.
• Advise customers on new products and services to improve efficiency.

Salary is competitive/negotiable and dependent on the experience and all attributes an Engineer can bring to the company. Between £30k-40k basic mainly but please apply anyway and we can chat

Job Types: Full-time, Part-time, Permanent

Core hours are Mon to Friday 8-5 BUT they are happy with PT and flexible hours so 7-3 or 3 days a week

OT is time 1/2 after 40 hours

£400 a week retainer when on call

Paid when out on call from time leave house to get back home

My client has steadily grown, year on year, providing exceptional customer focused service to homes and businesses from full design, consultation, supply, installation and maintenance of Intruder Alarms, Fire Alarms, CCTV, Access Control and Extinguishers.

They are accredited to the highest industry standards; NSI Fire Gold, BAFE Fire & NSI NACOSS Gold. Regarding Health & Safety we are CHAS approved to their highest level 'Elite' (Common Assessment Standard).

Regular feedback they receive on their Engineers, all local and directly employed experienced professionals is that they are all super friendly and polite and supported by their efficient office team, always on hand to support our valued customers, existing and new alike.

They have a healthy order book and are keen to hear from experienced individuals who would like to join our team. This could be on a full time basis, part time basis or a flexible pattern anywhere in between. We are a forward looking company, flexible, and happy to consider a work pattern that allows for a happy and healthy work life balance.

They are based very close to the centre of Yeovil and our customer base is primarily within South Somerset/North Dorset so our positions will suit candidates who enjoy working within a defined geographical area and who are perhaps looking at reducing their travel time to and from jobs.

Positions available:-

• Install Engineer - Fire, Security or Multi-Disciplined
• Service Engineer - Fire, Security or Multi-Disciplined

Key Responsibilities, dependent on role and level within the company:-

• Install/commission our wide range of equipment including; Fire and Intruder Alarms, CCTV, Access Control, Audio Visual, and Automation systems
• Provide excellent service to customers, building solid working relationships.
• Prepare for jobs by reading site plans, specifications and ensuring all equipment is available.
• Fault finding and problem solving when attending call outs / break downs.
• Provide on-site technical support and solutions to customers during both reactive and routine visits
• Complete all company paperwork in a timely and accurate manner.
• Adhere to health and safety requirements.
• Advise customers on new products and services to improve efficiency.

Salary is competitive/negotiable and dependent on the experience and all attributes an Engineer can bring to the company. Between £30k-40k basic mainly but please apply anyway and we can chat

Job Types: Full-time, Part-time, Permanent

Core hours are Mon to Friday 8-5 BUT they are happy with PT and flexible hours so 7-3 or 3 days a week

OT is time 1/2 after 40 hours

£400 a week retainer when on call

Paid when out on call from time leave house to get back home

Job Advert: Contact and Scrutiny Officer
Location: Avon and Somerset - Office of the Police & Crime Commissioner (OPCC)/working from home
Salary: £14.41 - £18.64
Term: Temporary 6-month fixed-term contract

Main Purpose of the Role:
As a Contact and Scrutiny Officer, you will play a crucial role in providing exceptional customer service to individuals contacting the Police and Crime Commissioner. Your responsibilities will include managing incoming communications, supporting the PCC in statutory functions such as handling complaints and Freedom of Information requests, and ensuring the representation of PCC's views across various communication channels.

Main Responsibilities:

• Monitor and manage incoming communications, including telephone calls, emails, and postal correspondence, directing them to the appropriate channels within the OPCC.
• Conduct research to prepare high-quality responses to public inquiries, collaborating with relevant ASP lead officers and staff.
• Provide professional and customer-focused responses to correspondence from individuals or organisations, under the strategic oversight of the Scrutiny and Assurance Managers.
• Collaborate with Communications and Engagement colleagues to ensure consistent representation of the PCC's views in external communications.
• Support the sharing of relevant information and insights with OPCC colleagues to facilitate a cohesive approach to ASP scrutiny and partnership working.
• Assist the PCC in carrying out statutory functions such as serving Police Appeal Tribunals and responding to Freedom of Information requests.
• Aid in the oversight of police handling of complaints, including research and escalation of concerns when necessary.
• Maintain efficient contact handling and information management systems, contributing to their ongoing development.
• Demonstrate professional and efficient customer service skills in all interactions with members of the public and stakeholders.

Person Specification:
The ideal candidate will possess:

• Experience or knowledge within a local authority, policing, or relevant public/voluntary sector organisation (Desirable).
• Previous experience in a customer-focused role (Essential).
• Strong customer service skills and the ability to make risk-based decisions (Essential).
• Capability to manage a diverse workload with competing deadlines and adapt to changing priorities (Essential).
• Proficiency in analysing and presenting information in various formats (Essential).
• Excellent written and verbal communication skills, with an understanding of confidentiality and information governance (Essential).
• Strong ICT skills and competence in using various IT packages (Essential).
• Proven ability to handle stakeholder interactions effectively and professionally, establishing confidence and credibility (Essential).
• Detail-oriented with excellent organisational and planning skills (Essential).
• Ability to identify and mitigate risks effectively (Essential).

Contact Details:

To apply for this role, please send your CV and cover letter to Lewis.Ashcroft@servicecare.org.uk. For any inquiries, please contact Lewis Ashcroft at 01772 208962

Proud member of the Disability Confident employer scheme

Are you seeking an opportunity to contribute to the efficient functioning of public services? Service Care Solutions invites applications for the role of Administrative Support Officer in the Avon and Somerset Office of the Police & Crime Commissioner (OPCC). This temporary position entails providing essential administrative support for a variety of commissioning, policy, and partnership activities within the Policy, Partnerships, and Commissioning Directorate. If you are detail-oriented, organised, and ready to make a difference in a dynamic environment, we encourage you to apply!

Main Purpose of the Role:

The Administrative Support Officer will play a pivotal role in providing administrative support for a range of commissioning, policy, and partnership activities undertaken to support the Policy, Partnerships, and Commissioning Directorate. The successful candidate will also provide support to the substantive post holder for a transitionary period.

Main Responsibilities:

• Organise meetings and events with both internal staff and partners, ensuring effective coordination and preparation of necessary paperwork.
• Take comprehensive notes/minutes during meetings and maintain accurate records of decisions made and actions required.
• Provide coordination support for the Policy, Partnerships, and Commissioning Team, including the development and regular updating of project plans as required.
• Undertake research to facilitate the work of the Policy, Partnerships, and Commissioning Team.
• Prepare briefing notes and reports on behalf of the Policy, Partnerships, and Commissioning Team for the Senior Leadership Team, PCC, and partners.
• Support the preparation of responses to correspondence (from the public and other organisations) on relevant subject areas.
• Undertake specific commissioning and policy work as instructed by the Senior Commissioning and Policy Manager.
• Collaborate closely with colleagues to develop and maintain efficient processes, including record keeping and filing systems.
• Demonstrate a commitment to OPCC values, equality, and diversity through actions and activities.
• Undertake any other duties as reasonably commensurate with the role.

Person Specification:

The OPCC is looking for a person who can evidence that they have the following competencies:

1. Experience and/or knowledge within a local authority, policing, or relevant public/voluntary sector organisation (Desirable).
2. Previous experience of working in a commissioning and/or policy role with well-developed research and evaluation skills (Essential).
3. Experience of providing support for meetings and events (Essential).
4. Ability to manage a large and diverse portfolio of work with competing deadlines and flexibility to respond to changing priorities (Essential).
5. Ability to analyse and present information in a range of formats (Essential).
6. Excellent written and verbal communications skills, with an understanding of confidentiality and information governance (Essential).
7. Strong ICT skills and competent to use a range of IT packages including word processing and spreadsheets (Essential).
8. Proven ability to handle stakeholder interface effectively and professionally in a way that establishes confidence, credibility, and trust (Essential).
9. Strong detail-oriented, organisational, and planning skills (Essential).
10. Ability to identify risks and make suggestions around how to mitigate and manage them (Essential).

If you would be interested in applying please send your CV to Lewis.Ashcroft@Servicecare.org.uk or call 01772 208962 for more information!

Proud member of the Disability Confident employer scheme