Job AdvertHere at Bruce’s, we’re looking for a motivated Sales Executive to join our team and play a key role in driving growth a.....
Job Advert
Here at Bruce’s, we’re looking for a motivated Sales Executive to join our team and play a key role in driving growth and
delivering exceptional customer service. This is a full-time permanent role with flexible work-from-home opportunities.
About Us: Founded in 2008, Bruce’s has become the UK’s leading Doggy Day Care provider, fluent in dog and dedicated to enriching
the lives of dogs and their families. Our founder, Bruce Casalis, is a key figure in the pet care industry, sitting on the board
of the Pet Industry Federation and advising organisations like DEFRA, Dogs Trust, and RSPCA.
Our purpose at Bruce’s is to unleash happiness and enrich the lives of more dogs and their families and we achieve this through
our values P.A.W.S – Pawsitivity, All fur one, Wag for it, and Sniff out the new stuff.
We believe that Paw-sitivity rocks! When it comes to our team, our dogs and our customers we’re caring and All fur one. We work
hard, are passionate and Wag for it because we love what we do. And, like our doggy friends, we’re forever curious to Sniff out
new stuff.
Our values help guide how we behave, remind us what’s important to ourselves, to dogs and their families and what fires us up as a
pack.
These values guide us in creating a fun, caring, and dynamic environment for our dogs, customers, and team. We’re passionate about
what we do, and we work hard to deliver exceptional experiences for every dog and their families.
What You’ll Be Doing: As a Sales Executive at Bruce’s, you’ll play a pivotal role in driving our sales process and ensuring that
new customers receive an outstanding experience from their first interaction. You’ll be responsible for managing customer
acquisition, from generating leads to closing sales and offering tailored services that meet each customer's needs.
Key responsibilities include:
* Managing the full sales cycle, from lead generation to conversion.
* Handling inbound and outbound calls with prospective customers.
* Building strong relationships with new customers, ensuring their needs are met and that they feel part of Bruce’s.
* Supporting business development efforts by engaging with potential new partners and clients at company events.
* Maximising conversion rates and upselling additional services.
* Collaborating with the in-centre teams to ensure a seamless customer experience.
* Meeting key performance indicators (KPIs) and achieving personal sales targets.
* Handling administrative duties such as managing the sales pipeline, tracking leads, and reporting on performance.
About You: You’ll be a confident communicator with a passion for delivering exceptional customer service. You’re self-motivated,
target-driven, and comfortable working in a fast-paced, dynamic environment. Ideally, you’ll have experience in sales or customer
service, with the ability to build strong rapport with customers and exceed targets.
You’ll also have:
* A great phone manner and strong interpersonal skills.
* Excellent organisational and time management abilities.
* Experience in a sales-based role, ideally within a call centre or retail environment.
* Strong IT skills, with the ability to manage multiple systems efficiently.
* A passion for dogs and a desire to be part of a company that’s dedicated to their welfare.
* A positive, enthusiastic attitude and a willingness to learn.
Why Unleash Your Potential with Us: At Bruce’s, we’re all about creating a positive, rewarding work environment where you can grow
and thrive. Here’s why you’ll love working with us:
* Monthly performcance related comission/ bonus structure.
* Work alongside a supportive and energetic team.
* Enjoy free dog day-care for your furry friend (as long as they’re a paw-sitive fit).
* Access to LifeWorks membership and Bravo Benefits platform for unbeatable employee perks as well as Wagestream
* Expect recognition for your hard work with rewards and our annual people celebration day.
If you’re passionate about dogs, sales, and delivering amazing customer experiences, we’d love to hear from you! Apply now to join
the Bruce’s pack.
