It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location. 

Responsibilities

• Provide “White Glove” hospitality services
• Set-up meeting rooms as specified
• Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies
• Clean pantry and kitchen as needed
• Provide support for miscellaneous requests and flex services
• Utilize various software and event planning programs to meet tasks
• Coordinate all hospitality-related functions and assist in prep set‐up/break‐down of all meetings, conferences and offsite events to ensure all requests are scheduled appropriately according to specified timelines provided by lawyers and legal practice assistants.
• Assist lawyers and support staff with menu arrangements, meeting room reservations and catering requests, accurately documenting all aspects to ensure all requests are met and information has been properly entered and executed.
• Provide Reception Desk coverage, including greeting, directing, and otherwise assisting firm guests; reception telephone coverage and responding in a timely manner to online/emailed space requests.

Job Requirements

• High School Diploma or GED
• Minimum of 2-year work experience, client service-oriented preferred
• Minimum of 5 years Hospitality/Concierge/Restaurant experience
• Good customer service skills, including tact in handling complaints.
• Good verbal and written communication skills
• Attention to detail and ability to multitask in a fast-paced environment
• Ability to lift or move 40 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time
• Working knowledge of Microsoft, Outlook, Word, and Excel

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Provide records creation, circulation, storage, tracking, transfer and retention services as defined or outlined in EPIQ’s service agreement with client.

Essential Job Responsibilities

• Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database

• Prepare inactive files for offsite storage or digitization, performing file culling activities as requested

• Perform regular inventory of files stored at client facilities, or offsite storage vendors

• Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

• Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

• Prepare reports related to the activity of the Records Department

• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries

Qualifications & Requirements

• High School Diploma or GED

• 1 year file, records, imaging/scanning experience

• Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management Systems

• Strong verbal and written communication skills

• Detail oriented and attention to detail and accuracy

• Good organization skills with ability to manage multiple tasks

• Ability to life or move 40 lbs. or greater

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Must be able to work independently with self initiative.

• Part of a team of three.

• 8AM - 5PM M-F

The Compensation range for this role is 19.26 to 28. USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Records Manager oversees the operational and strategic records & information management services at an Epiq client with the primary focus of achieving service level agreements and surpassing client expectations. This position ensures that the client is receiving the optimal level of service in support of receipt, arrangement, storage, preservation, destruction and safeguarding client and administrative records.

Essential Job Responsibilities

• Follow established guidelines and procedures for creating, circulating, storing, tracking, transferring, and destroying client records

• Serve as the principal liaison between Epiq, the client’s administration and Records Staff

• Track the circulation of files to and from client staff in Records Management System (RMS) database

• Manage all Records Staff employed at the site, including recruiting, training, performance management and development 

• Manager process to regular inventory of files stored onsite in client facilities, including exception reporting

• Assist client with file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment as instructed

• Assist client with retention activities, including obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment or secure destruction as instructed

• Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

Qualifications & Characteristics

• High School Diploma and college preferred or equivalent years of Records Management experience

• Possess a minimum of 3 years’ experience managing a Records Management operation (law firm preferred)

• Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey and/or similar Records Management Systems

• Familiarity with iManage Work, NetDocuments, OpenTEXT DM and/or similar Document or Enterprise Content Management Systems

• Working knowledge of Microsoft Office products, including Outlook, Word, Excel and Teams

• Excellent communication (verbal and written) skills

• Experience transitioning to an electronic environment

• Ability to lift to 30 lbs., and stand on a consistent basis

The Compensation range for this role is 70,076.00 - 87,595 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist – Facilities provides various administrative support services to our clients which may include office moves, conference room setups, and miscellaneous facilities-related tasks.

Essential Job Responsibilities

• Performs office related duties including office moves, replicating appearance in new location; set up of new offices with supplies, ensuring all equipment is functional, and office is presentable; departures, removal of all files delivering them to appropriate personnel, packaging of personal items, and ensuring office is presentable for next occupant

• Sets up conference rooms, meeting special client requirements, including correct table set up, tables are clean, lighting / shading is functional, and room is presentable

• Performs facilities related duties including picture hanging, small furniture set up, infrequent assembly of small furniture and other special needs as required

Qualifications & Requirements

• High School Diploma or GED

• 1+ work experience in a customer services field

• Ability to multitask with attention to detail

• Strong organizational and problem-solving skills

• Strong customer service and interpersonal skills

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry items on a standard wheeled cart with a load capacity of 75 lbs

• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 16.75 to 25.13 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.