Total 8 Quality Assurance / Control job vacancies in Wickford, SS11 7XX

The purpose of this role is to facilitate the development of a culture of continuous quality improvement at Royal Surrey through using expert knowledge and skill in improvement methods. By supporting, coaching and leading people in delivering improvement, the post holder helps to deliver the organisations True North and Breakthrough Objectives. The post holder will provide quality improvement knowledge and expertise to the organisation through training, coaching, and facilitating projects to help make quality improvement the way we do things. They will act as a role model in promoting a culture of improvement and transformation, working with teams at all levels to challenge current practice and deliver significant and quantifiable improvements towards achieving our True North and Breakthrough Objectives. Using lean thinking as the basis, they will be responsible for developing, documenting and disseminating our quality improvement approach so that we build skill and expertise in quality improvement across the Trust. A key part of the role will be to support the development of others in the organisation in quality improvement methods. In addition, they will support pathway improvement activity that addresses defined organisational priorities and address complex challenges by facilitating change at an individual, team and service level.

Quality Governance Facilitator (Full Time 37.5hrs) Quality and Safety Department An exciting opportunity has arisen to join our team as a Quality Governance Facilitator. As the Quality Governance Facilitator, you will lead and coordinate Patient Safety Incident Investigations and support the Trust to learn from patient safety events. You will have experience working in patient safety or quality governance and have an understanding of governance techniques, including incident reporting and risk management. Ideally, you will have a clinical background; in this role, you will be working with clinical teams and senior leaders to analyse current practice and identify areas for improvement. This will include analysing data and identifying themes and trends. You will work closely with the clinical teams to produce reports and present information to senior team leaders. You will engage closely with patients, their families and staff with the aim of understanding their experiences and obtaining areas for improvement. You will have excellent interpersonal skills and be able to work effectively and flexibly as a part of a team. If you would like to know more about this position then please contact Lorna Sonley, Senior Quality Governance Facilitator on Lornasonley@nhs.net for an informal discussion about the job.

You will lead and facilitate a range of agreed service improvement, practice development and clinical audit and effectiveness programmes, including the quality assurance audits via Tendable. You will motivate and influence teams to adopt new ways of working to enhance the delivery and performance of the team. This will involve securing the co-operation of the practice and managerial teams You will initiate and implement change effectively in response to practice and/or organisational demands, ensuring that actions support continuous improvement. You will lead on the development and implementation of the Trusts clinical audit and quality assurance programmes, supporting improvement, and aligning work with the Trusts Quality of Care Strategy. You will develop and initiate new ideas to support the quality governance agenda, which will include planning and implementing You will be responsible for ensuring NICE guidance is analysed, and that the Trust practice is measured against all relevant NICE guidelines, and actions plans developed to address areas of non-compliance with this area. This might involve conceiving and implementing new ways of working. You will be responsible for the line management of the Clinical Audit Team, which will include supporting their professional development. You will require excellent presentation skills to present and train on a range of new and unfamiliar concepts to Trust staff at all levels and to professionals in the wider health community, including Integrated Care Boards (ICB) You will design and lead service improvement events for staff from different professions and staff groups, ensuring their fulling understanding and engagement in all service improvement processes and activities You will lead on a number of projects using an evidence-based project management approach You will implement and manage project changes and interventions to achieve project outputs, project evaluations, and assessment of results You will be responsible for the production of a variety of comprehensive reports in relation to practice development initiatives for the Executive Team, Trust Board, a variety of internal groups, and Integrated Care Boards. You will present reports defining project progress, problems and solutions, including the production and management of issues logs, risk logs, and action logs You will monitor and contribute to the drawing up of departmental and project budgets You will establish and maintain effective relationships with colleagues in corporate and clinical teams to deliver an effective service, and support the organisation in relation to managing statutory compliance. Communication You will critically evaluate and analyse complex information, and disseminate information to staff in order to facilitate evidence-based practice You will be responsible for ensuring effective communication between the team and other departments within the Trust, and facilitate communication that results in clear responsibilities being identified within the multi-professional team. You will interpret and communicated highly complex, sensitive and contentious information, where there might be barrier to acceptance, and hostility to change, for example, when presenting an analysis of practice performance to clinical and / or management teams. Professionalism You will work autonomously, without direct supervisions You will recognise your own personal and professional limitations, and seek advice or support when required You will provide and formal and informal support and guidance to other staff, as appropriate, and be a source of expertise for practice staff to consult. You will act as a mentor / coach or professional supervisor as required You will develop and maintain the competencies and skills needed to practice effectively, ensuring up to date knowledge on key developments, and applying knowledge to practice in consultation with colleagues. You will undertake required continued professional development. You will be accountable for your own practice and professional actions at all times. Service Improvement Programme Management You will lead on: o implementation of relevant national policy/practice guidelines (e.g. NICE clinical guidelines and quality standards) and provide support to inpatient and community teams o implementation of multi-professional clinical audit activities o development of standardised methods of practice assessment for clinical practice o Identifying where any service improvement programmes will impact upon budgets, and ensure that all work is financially sound. You will challenge existing practices, ensuring progressive solutions that take account of models of best practice, and optimise the use of resources

The post holder will head up the Trust Clinical Audit Service. They will devise quality improvement programmes and lead systematic processes for monitoring standards of care by incorporating evidence based practice, including Clinical Audits, Quality Assurance Audits and NICE guidelines.

The post holder will lead of the Trust-wide implementation of NICE guidance and quality standards. They will also lead on service improvement programmes and clinical practice improvement work across the Trust, in line with the Quality of Care Strategy. Further lead areas will include the responsibility for a range of clinical governance functions within the Nursing Quality & Clinical Governance Team to support effective quality governance, assurance and performance monitoring across the Trust including oversight of directorate risk register, BAF action plans, objectives and quality reports.

The post holder will lead key projects and service improvement programmes.
• · Responsible for the line management of the Clinical Effectiveness Team
• · Initiate and implement change effectively in response to practice and/or organisational demands
• · Lead on the development and implementation of the Trust’s clinical audit programme and quality assurance audits
• · Responsible for ensuring NICE guidance is analysed and that Trust’s practice is measured against all relevant NICE guidelines, and action plans developed to address areas of non-compliance with this guidance.
• · Present highly complex information, analysis and communication
• · Lead on the management of specific tasks, and lead reporting and analysis across a range of specialties, functions and projects
• · Influence and motivate teams to adopt new ways of working to enhance the delivery and performance of the team. This will involve securing the co-operation of the practice and managerial teams
• · Establish and maintain effective relationships with colleagues in corporate and clinical teams to deliver an effective service , and support the organisation in relation to managing statutory compliance
• · Develop and initiate new ideas to support the quality governance agenda, which will include planning and implementing new ways of working
• · The post holder will devise quality improvement programmes, and lead systematic processes for monitoring standards of care by incorporating evidence-based practice, including Clinical Audit and NICE.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
• · You will lead and facilitate a range of agreed service improvement, practice development and clinical audit and effectiveness programmes, including the quality assurance audits via Tendable.
• · You will motivate and influence teams to adopt new ways of working to enhance the delivery and performance of the team. This will involve securing the co-operation of the practice and managerial teams
• · You will initiate and implement change effectively in response to practice and/or organisational demands, ensuring that actions support continuous improvement.
• · You will lead on the development and implementation of the Trust’s clinical audit and quality assurance programmes, supporting improvement, and aligning work with the Trust’s Quality of Care Strategy.
• · You will develop and initiate new ideas to support the quality governance agenda, which will include planning and implementing
• · You will be responsible for ensuring NICE guidance is analysed, and that the Trust practice is measured against all relevant NICE guidelines, and actions plans developed to address areas of non-compliance with this area. This might involve conceiving and implementing new ways of working.
• · You will be responsible for the line management of the Clinical Audit Team, which will include supporting their professional development.
• · You will require excellent presentation skills to present and train on a range of new and unfamiliar concepts to Trust staff at all levels and to professionals in the wider health community, including Integrated Care Boards (ICB)
• · You will design and lead service improvement events for staff from different professions and staff groups, ensuring their fulling understanding and engagement in all service improvement processes and activities
• · You will lead on a number of projects using an evidence-based project management approach
• · You will implement and manage project changes and interventions to achieve project outputs, project evaluations, and assessment of results
• · You will be responsible for the production of a variety of comprehensive reports in relation to practice development initiatives for the Executive Team, Trust Board, a variety of internal groups, and Integrated Care Boards.
• · You will present reports defining project progress, problems and solutions, including the production and management of issues logs, risk logs, and action logs
• · You will monitor and contribute to the drawing up of departmental and project budgets
• · You will establish and maintain effective relationships with colleagues in corporate and clinical teams to deliver an effective service, and support the organisation in relation to managing statutory compliance.

Communication
• · You will critically evaluate and analyse complex information, and disseminate information to staff in order to facilitate evidence-based practice
• · You will be responsible for ensuring effective communication between the team and other departments within the Trust, and facilitate communication that results in clear responsibilities being identified within the multi-professional team.
• · You will interpret and communicated highly complex, sensitive and contentious information, where there might be barrier to acceptance, and hostility to change, for example, when presenting an analysis of practice performance to clinical and / or management teams.

Professionalism
• You will work autonomously, without direct supervisions
• · You will recognise your own personal and professional limitations, and seek advice or support when required
• · You will provide and formal and informal support and guidance to other staff, as appropriate, and be a source of expertise for practice staff to consult.
• · You will act as a mentor / coach or professional supervisor as required
• · You will develop and maintain the competencies and skills needed to practice effectively, ensuring up to date knowledge on key developments, and applying knowledge to practice in consultation with colleagues. You will undertake required continued professional development.
• · You will be accountable for your own practice and professional actions at all times.

Service Improvement Programme Management
• · You will lead on:
• • o implementation of relevant national policy/practice guidelines (e.g. NICE clinical guidelines and quality standards) and provide support to inpatient and community teams
• o implementation of multi-professional clinical audit activities
• o development of standardised methods of practice assessment for clinical practice
• o Identifying where any service improvement programmes will impact upon budgets, and ensure that all work is financially sound.
• · You will challenge existing practices, ensuring progressive solutions that take account of models of best practice, and optimise the use of resources


This advert closes on Monday 1 Jul 2024

To provide full secretarial and administrative support to the Director of Risk and Compliance and Associate Director of Risk and Compliance ensuring strict confidentiality is given at all times. To be responsible for the management of diaries and awareness of the main commitments of the Director/ Associate Director on a day to day basis. To be an effective point of contact for the Director/ Associate Director. To coordinate development of and ensure that all relevant documentation and supporting papers are available for the Director /Associate Director in advance of meetings, bringing to their attention any problems/issues of concern which they ought to be aware of. To prepare, in draft, routine correspondence and reports on behalf of the Director / Associate Director in accordance to agreed priorities. To ensure that internal and external communications are passed on with an understanding of priority and confidentiality. To be responsible for arranging internal and external meetings, booking venues, public address systems and refreshments as required. To be responsible for preparing notification of meetings, producing and circulating agendas, papers and minute taking as appropriate. To organise and control effective filing systems for correspondence, reports, handouts and other general information maintained by the Director / Associate Director. To take responsibility for managing and ensuring the office systems and procedures are continually developed. To review all administrative systems in the light of good office practice to ensure they remain responsive and efficient to meet business requirements developing policies as required. To be responsible for adapting and/or designing evidence databases/information systems as required to meet the changing needs of the organisation e.g. adaptation of existing systems to include collection of additional information when identified or development of a new system. To co-ordinate and prepare the administration of healthroster and expense claims of staff reporting to the Director / Associate Director. To be responsible for ensuring that the department has the necessary resources in place to be successful including office stationery and other stocks such as communications media and acting as authorised signatory for appropriate departmental and project supplies. To act as authorised signatory for agency/bank time sheets and e-procurement systems. To be responsible for the local induction of bank/agency/new secretarial/administrative staff. This includes procedures, setting up of an email account, provide Trust information, order and supply of staff uniform, arranging attendance of mandatory training and general day to day assistance. To maintain good working relationships with other staff within the team providing continuity of cover during periods of staff annual leave or sickness. To have ongoing contact with trust external clients, such as Trust inspectors/assessors, CQC, Commissioners etc. and will be responsible for being the first point of contact and providing appropriate guidance, advice and information as required.

An exciting opportunity has arisen for a highly efficient, experienced Personal Assistant to provide support to the Director & Associate Director of Risk and Compliance.
This is a busy role with a need to regularly re-prioritise your workload and often requiring your urgent response and/or action.
The main duties and responsibilities will include providing comprehensive, effective and confidential secretarial and administrative support to the Director of Risk and Compliance and Associate Director of Risk and Compliance as well as having responsibility for supporting specific project work required within the Compliance Team as required.
The post holder will be expected to work accurately under pressure with the ability to manage and prioritise own workload in line with Directorate objectives.
The successful candidate will also need to have experience in preparing and co-ordinating papers, presentations and agendas for meetings as well as attending and minuting meetings as required including ensuring follow up action is taken for specific pieces of work.
To be successful, applicants should have extensive experience in the above main duties and responsibilities at Director or other Senior Manager level, possess high level skills in Microsoft packages such as Outlook, MS Teams, Word, Excel and PowerPoint and have the ability to travel across the Trust sites if required.

• To provide comprehensive, effective and confidential secretarial and administrative support to the Director of Risk and Compliance and Associate Director of Risk and Compliance as well as having responsibility for supporting specific project work required within the Compliance Team as required.
• To engage proactively with other Trust Departments to negotiate relevant and timely collection of data and evidence and to ensure that it is presented appropriately and complies with governance, core standards and national guidance.
• To communicate with both internal and external stakeholders, and maintain a professional image of the Trust at all times.
• To act as the primary point of contact for the Director of Risk and Compliance for internal and external communication, screening calls/visitors as appropriate
• The post holder will be expected to work accurately under pressure with the ability to manage and prioritise own workload.

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

• To provide full secretarial and administrative support to the Director of Risk and Compliance and Associate Director of Risk and Compliance ensuring strict confidentiality is given at all times.
• To be responsible for the management of diaries and awareness of the main commitments of the Director/ Associate Director on a day to day basis.
• To be an effective point of contact for the Director/ Associate Director.
• To coordinate development of and ensure that all relevant documentation and supporting papers are available for the Director /Associate Director in advance of meetings, bringing to their attention any problems/issues of concern which they ought to be aware of.
• To prepare, in draft, routine correspondence and reports on behalf of the Director / Associate Director in accordance to agreed priorities.
• To ensure that internal and external communications are passed on with an understanding of priority and confidentiality.
• To be responsible for arranging internal and external meetings, booking venues, public address systems and refreshments as required.
• To be responsible for preparing notification of meetings, producing and circulating agendas, papers and minute taking as appropriate.
• To organise and control effective filing systems for correspondence, reports, handouts and other general information maintained by the Director / Associate Director.
• To take responsibility for managing and ensuring the office systems and procedures are continually developed.
• To review all administrative systems in the light of good office practice to ensure they remain responsive and efficient to meet business requirements developing policies as required.
• To be responsible for adapting and/or designing evidence databases/information systems as required to meet the changing needs of the organisation e.g. adaptation of existing systems to include collection of additional information when identified or development of a new system.
• To co-ordinate and prepare the administration of healthroster and expense claims of staff reporting to the Director / Associate Director.
• To be responsible for ensuring that the department has the necessary resources in place to be successful including office stationery and other stocks such as communications media and acting as authorised signatory for appropriate departmental and project supplies.
• To act as authorised signatory for agency/bank time sheets and e-procurement systems.
• To be responsible for the local induction of bank/agency/new secretarial/administrative staff. This includes procedures, setting up of an email account, provide Trust information, order and supply of staff uniform, arranging attendance of mandatory training and general day to day assistance.
• To maintain good working relationships with other staff within the team providing continuity of cover during periods of staff annual leave or sickness.
• To have ongoing contact with trust external clients, such as Trust inspectors/assessors, CQC, Commissioners etc. and will be responsible for being the first point of contact and providing appropriate guidance, advice and information as required.


This advert closes on Sunday 9 Jun 2024

Please see attached Job Description and Person Specification for outline of role and responsibilities.

Lead the development of quality service plans and implementation and oversight of Trust Priority Strategies to support the Trust's strategic vision; monitoring implementation, outcomes and effectiveness for Trust Board level assurance. Produce effective plans with deliverable outcomes in line with Trust, National and local policy objectives. Ensure the provision of the Trusts Assurance Framework requirements Ensure Trust wide understanding of the organisational patient safety priorities through analysis of patient safety data and information gleaned from: clinical informatics, incident reporting, complaints, excellence reporting, PALS information, Freedom to Speak Up information, external review and inspection, staff feedback and other sources Lead and co-ordinate activities that promote excellence in clinical practice through utilisation of Quality Improvement methodology, research and evidence based practice Work with the Director of Nursing to develop, approve and implement standards of clinical practice and protocols ensuring the on-going development of evidence based practice across the Trust Develop opportunities for individuals and teams and share excellence in practice to enable the delivery of safe, effective and evidence based care, working in collaboration with colleagues from other organisations to develop effective networks for discussion and dissemination of Quality and Safety developments Lead on embedding a culture of quality within the service incorporating patient safety, patient experience and clinical effectiveness Foster a culture which values learning and continuing professional development and which empowers staff to achieve excellence in the delivery of patient care within the Trust. Provide professional leadership and advice regarding all professional matters Provide expertise and participate in strategic planning for the service and wider Trust Support the development, implementation and evaluation of the Trust Nursing & Allied Health Professional Strategy, measuring the impact it has on patient care and the patient experience within the service For more information in regards to the role, please take a look at the JD & PS