Total 15 Quality Assurance / Control job vacancies in ST4 2ST

For more information on working for the Trust, please see the attached Job Description and Person Specification.

Principal build contractor are looking for a Senior/Site Engineer for a QA/Checking role on the construction of a new build student accommodation project. Due to some of the nature of works involved it requires an engineer that has current/previous experience working on projects that include reinforced concrete frames/structures.

Reporting to the Senior Operations Manager your primary role will be the supervision for the groundworks/frame contractor ensuring that their setting out works are completed and correctly checked for the main building for a new student accommodation building which also includes a reinforced concrete basement, the provision of as built records, QA documentation as well as input with any planning and design issues. You will also be involved with site progress meetings providing input into the delivery of the project

CSCS Card will be a mandatory requirement as well as a proven track record doing a QA engineer role

Further details contact on 07713 201606 or chomer@fr-group.co.uk

To lead the promotion of compliance/regulation, and the quality governance agenda across the organisation. To provide expert knowledge and training to help build an understanding of, support for, and action in, quality Improvement, innovation and compliance monitoring as a means of improving the performance and decision-making within the Trust. Keep up to date with regulatory new inspection regimes (e.g. CQC, NHSE, Ofsted etc.) for Mental Health & Learning Disability services and to interpret any changes in the context of quality improvement programmes and initiatives to ensure alignment is maintained to outstanding characteristics of the regulatory bodies. To compare and analyse all Trust wide improvements, aligning these to the regulatory domains (i.e. Safe, effective, caring, Responsive & Well Led for CQC) and provide expert opinion regarding any gaps, required areas of focus and to oversee remedial actions, whilst ensuring robust reporting via relevant Trust groups and committees. To have a Trust wide overview of all service self-assessments (Heat maps) and provide expert analysis and sensitive challenge to ensure there is evidence to support where compliance is reported to be achieved / excelling. To develop and deliver programs of work and training to clinical and non-clinical staff in order to assist and to apply leadership skills which will influence and motivate services to undertake compliance/governance related activities and strive towards outstanding services in every area of the Trust, using a variety of working methods. To lead the development and monitoring process for compliance work/action plans/trackers which focus on achieving outstanding services, ensuring that robust assurance is provided and regularly reported to Trust Board/ Committees/Groups. This involves critical analysis and where appropriate challenge to services to ensure robust assurance is in place. To be highly self-motivated and to autonomously manage and prioritise workload; making independent decisions about next steps / improvement requirements within services. Provide professional challenge and where appropriate; take pro-active improvement action to maintain compliance with all key regulatory domains throughout the Trust, ensuring that concerns / barriers are escalated in a timely manner and are also reported via the Trusts Quality Assurance Board. To provide clinical leadership on the programme of announced and unannounced quality visits, and quality assurance audits so that all Trust services can identify any concerns and provide specialist advice which will ensure that concerns are addressed and improvement trajectories towards outstanding are in place. To lead the development and implementation of robust outcome reports from evidence reviews related to the Care Quality Commission registration requirements and ensure any exception reports with areas of improvement have a clear trajectory of achieving outstanding services. To work closely with colleagues in communications and engagement, taking a lead on ensuring messaging is consistent, comprehensive and effective and clearly represents our ambition to be outstanding in all that we do and how we do it. Take responsibility for maintaining the upkeep of the Trust Live QI reporting system to ensure all Towards Outstanding quality improvement initiatives maintain momentum with dedicated QI support and guidance where required. Where necessary ensure that action plans from external visits are monitored via relevant Trust committees locally, collating evidence of implementation and compliance, with clear trajectories towards achieving outstanding services. To provide expert advice and training to services around quality improvement methodology and actively encourage Quality Improvement initiatives, ensuring they are aligned to all core CQC Services and referenced against the relevant Key Line of Enquiry. To be responsible for the monitoring and the delivery of CQC towards Outstanding improvement plans throughout the Trust, providing assurance to Quality Assurance Board. Support Bi-weekly Quality Assurance Board meetings and take responsibility to promote effective engagement with the Directorate leads and Heads of Departments to ensure services have sufficient knowledge and understanding of regulatory requirements and Quality improvement methodologies. Lead monthly meetings with Directorate Leads to review towards outstanding improvement plans and RAG rating of actions - ensuring that robust assurance is in place and can be reported on. Take responsibility to escalate any concerns regarding regulatory compliance to the Trusts Senior Leadership Team. To ensure that reports presented to Trust Board/other Committees are of a high quality and provide robust assurance, with clear trajectories of achieving outstanding service, Work with all levels of staff throughout the Trust - including the Matrons and Service Managers, Executive Leads and Directorate leads. Ensure regular "horizon scanning" to identify changes to existing standards and assist in identifying innovations and improvements in other organisations and areas of nationally showed cased best practice. Actively create opportunities to engage with patients and carers as part of quality assurance and towards outstanding activities. To ensure that all standards set by external agencies e.g. Care Quality Commission (CQC), NHS Improvement, Commissioners etc. are implemented within the Trust, ensuring the Trust is up to date with knowledge regarding current requirements and has processes in place to support achievement of such. Ensure that all required governance policies, protocols, procedures, and strategies are in place, up to date and are evidence based, this includes proactively monitoring for changes in national/local guidance (incl. NICE) and keeping the Policy Review Group abreast of any changes that may impact on Trust-Wide Policies. To lead the review of Trust wide policies,to ensure that they are current, reflect national guidance and current legislation and are compliant with relevant Trust wide standards. Assess the impact of new policies on CQC compliance and comment on draft policies to ensure the authors are aware of the impact. To deputise for the Quality Improvement Manager in their absence and where appropriate take responsibility for the Quality Improvement Teams financial budget. Key Relationships: The role will receive line management from the Trusts Quality Improvement Lead, who will also provide guidance and supervision in quality improvement methodologies. Other key relationships are: - The Trusts corporate governance team, with a particular alignment to the Trusts Quality Assurance and Improvement Manager, where close, partnership working will be essential to the success of the Trusts outstanding regulated compliance. The operational services team leads and senior leadership teams.

Supporting and managing the Directorates risk management processes working alongside other Directorates and Divisions to ensure that completed incident investigations are of a high standard and are managed in a timely manner as required by the Trust. Identifying trends and working with modality teams to develop quality improvement processes to reduce risk and improve quality of care for patients. The post holder will also lead on the Directorate Audit Programme presenting this in a format that that meets QSI (Quality Standard for Imaging) standards, supporting Modality Teams with the development of KPIs (key performance indicators) to ensure that local processes are regularly audited to assess the quality of services. Working closely with the Research and Innovation (R&I) Department to assess feasibility of new trials ensuring all governance checks are complete before authorisation. To manage the research budget liaising with the Divisional Finance Department to ensure spend plans are produced and submitted in a timely manner each year. To lead on providing research and audit evidence as required for QSI external assessments and to support accreditation site visits,

Please see attached Job Description and Person Specification for further details regarding this vacancy.

The Matron Quality and Safety will support the Head of Nursing Quality, Safety and Compliance to play a key role in supporting the Divisions to deliver their agreed objectives, targets and quality standards within the set resource controls and constraints and in line with the Trust wide vision and strategy. They will ensure that where nursing and midwifery practice standards fall short, appropriate plans and support are in place to secure improvements. The Matron Quality and Safety will lead on the implementation, monitoring and delivery of the Trust Care Excellence Framework ensuring the framework supports the Trust to maintain high quality, safe patient care in line with the CQC quality statements. Please see attached JD

Proactively undertake staff engagement to promote the Trust Values and Behaviours and staff well-being Perform the duties of Quality Controller (MGPS) as specified in HTM02 for UHNM Trust medical gases systems or be eligible to attend a training session and be eligible to be added to the National register of QCMGPs Participate in appropriate rotas, including weekend and bank holiday working To achieve this, you will need to have knowledge of PQMS, excellent organisational, communication and digital skills and a high degree of attention to detail. You will be supported in this role by an experienced team and actively encouraged to enrol on courses and study days to further your personal development. You will promote the service at Trust, Regional and National forums including posters at conferences and support wider projects and business development opportunities. This is a great time to be a part of the Pharmacy Technical Services Team at UHNM.

Act as a role model, maintaining and upholding high standards of professional behaviour and maintaining own clinical professional accountability Promote a positive image of both Leadership and Nursing inside and external to the Trust Represent the Trust at a national or regional level through membership of working groups, publications or conference presentations as required Deputise for the Head of QSC and ensure they are briefed on all professional issues that have impact on Clinical Governance or QSC. Participate in corporate, divisional and associated meetings. Participate in the Trusts General Management Silver on call rota Promote safe practices and robust clinical governance and patient safety systems with a particular focus on embedding the principles of the NHS Patient Strategy, National Standards for Patient Safety Investigation and the Patient Safety Incident Response Framework. To manage the development and implementation of the Trusts Patient Safety Incident Response Plan and the management of patient safety incident investigations (PSII) process where the potential for harm or harm has occurred, including working with external reviewers. To act as one of the Trusts Patient Safety Specialists directly supporting the Head of Quality, Safety & Compliance on leading patient safety investigations and learning. Work with the Head of QSC to embed systems to deliver high standards of safe care based on best practice and clear evidence. Identify risks and support in implementing action plans to mitigate them as well as alerting the Head of QSC and relevant Divisional Nurse Directors.

For full details lease refer to the JD/PS Education and qualifications 4 GCSEs grade C (new grading 4) or above or equivalent must include Maths, English and Science ORequivalent relevant qualification to area of speciality Experience Experience of working to SOPs and experience in the use of computerised systems (Word/Excel). IT skills Experience of working with standard operating procedures Team working

Proactively undertake staff engagement to promote the Trust Values and Behaviours and staff well-being Perform the duties of Quality Controller (MGPS) as specified in HTM02 for UHNM Trust medical gases systems or be eligible to attend a training session and be eligible to be added to the National register of QCMGPs Participate in appropriate rotas, including weekend and bank holiday working To achieve this, you will need to have knowledge of PQMS, excellent organisational, communication and digital skills and a high degree of attention to detail. You will be supported in this role by an experienced team and actively encouraged to enrol on courses and study days to further your personal development. You will promote the service at Trust, Regional and National forums including posters at conferences and support wider projects and business development opportunities. This is a great time to be a part of the Pharmacy Technical Services Team at UHNM.

To provide a professional and knowledgeable service to ensure that the highways and transportation requirements of developments are met, and that proposed highways schemes are robust and fit for purpose

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the center of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Helpdesk & Compliance Manager

The Compliance Manager will provide support to the Contract Manager and supervise the helpdesk operative, delivering a joined-up approach to Compliance and services across the contract.

The post holder will need to possess excellent management skills and be able to communicate at all levels, inspire compliance in processes, procedures and working practices across the contract. You will be customer focused and able to assist in the delivery of a wide range of services to a demanding client and end user.

Duties/Key Responsibilities

Provide support and development of audits across the contract both Hard FM and helpdesk.

The role will also act as liaison between the Contract manager and the Pinnacle Group Health & Safety team, ensuring we are prepared for all audits and any following actions are closed off promptly. To act as support during Client audits.

To act as a CAFM super user, including development & training, to be first contact and Helpdesk Support, report development, customer Satisfaction Surveys & reporting, ISO 9001 and 14001 development and liaison with the Contract Manager, development of an environmental programme

Oversee and support the development of Contract Invoicing, making sure service fees are invoiced promptly and correct penalties are applied.

Supporting the Contract Manager to develop budgets and managing future risks, as well as reporting on debt.

Manage, monitor, review and improve compliance to the contract, either directly or through contractors.

Be proactive in identifying cost-saving and profit-making opportunities within the bounds of the contract specification.

Monitor and review actual costs against budget and take timely action to rectify any projected over spend. Influence and negotiate with stakeholders when necessary to achieve the best outcome for the organisation, within the bounds of the contract

Understand the organisation’s strategic aims and translate them into practice

Assist the Contract Manager to develop and maintain systems and procedures to ensure the smooth running of the service.

To proactively monitor and measure customer satisfaction both quantitively and qualitatively on a regular basis

Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirements.

Review/Audit current processes and develop changes to manage future risks

Support the CM develop room data sheets compilation & management, asset tagging & PPM processing.

Logging & auditing of Client annual inspection, continued development of the CAFM system as an asset management tool

Build professional relationships with key external stakeholders to ensure customer satisfaction, whilst also meeting the organisations strategis and financial aims.

Skills

Provide a clear sense of leadership and direction

Lead and motivate others towards objectives

Take appropriate and decisive managerial action after considering a range of options

Be sensitive to the needs of clients and customers

Regularly discuss performance with staff and take practical steps to realise the potential of self and others

Produce written information which is clear and succinct

Confidence addressing groups of all sizes

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

To Supervise the work and daily performance of CHIS Data Quality & Failsafe Administrators is managed ensuring that standard operating processes are followed to ensure acceptable working practices and a customer focused service. Monitor workload on an ongoing basis, flexing duties of staff in order to respond to demands within the service and to fulfil KPI responsibilities. Ensure that supervised staff are trained to a competent level in all aspects of the systems required to fulfil their duties, for example, the Child Health Information System and support them to undertake mandatory training on time. Deputise for CHIS Senior Team Leader Data Quality & Failsafe in times of absence to include first line manager duties e.g., sickness return to work interviews. To complete data quality and failsafe tasks, review, quality check and input missing information on to electronic record systems following Trust guidelines. Produce and disseminate data quality reports to clinical staff from our bespoke Child Health Information System to agreed departmental standards. To make, receive and deal with telephone queries in a professional manner, as agreed by the service, liaising with colleagues, GPs, and other agencies verbally, virtually and by email. To liaise with the clinical teams to support the delivery of services across West Midlands CHIS-Northern Hub. To communicate information to and receive information from managers, colleagues, and others, whilst being aware of the need to maintain confidentiality. To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales.

To complete data quality and failsafe tasks, review, quality check and input missing information on to electronic record systems following Trust guidelines. Produce and disseminate data quality reports to clinical staff from our bespoke Child Health Information System to agreed departmental standards. To make, receive and action queries in a professional manner, as agreed by the service, liaising with colleagues, GPs, and other agencies verbally, virtually by email and telephone. To liaise with the clinical teams to support the delivery of services across West Midlands CHIS-Northern Hub. To communicate information to and receive information from managers, colleagues, and others, whilst being aware of the need to maintain confidentiality. To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales.

For full details lease refer to the JD/PS Education and qualifications 4 GCSEs grade C (new grading 4) or above or equivalent must include Maths, English and Science ORequivalent relevant qualification to area of speciality Experience Experience of working to SOPs and experience in the use of computerised systems (Word/Excel). IT skills Experience of working with standard operating procedures Team working