Total 6 Quality Assurance / Control job vacancies in Liverpool, Merseyside, L11 1BX

Job Title: Assurance Officer
Contract Type: Permanent
Salary: £35,257.10 (£38,803.86 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday to Friday
Location: Liverpool / Hybrid

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as Assurance Officer

In this role you will deliver a quality, effective, Business Assurance service across the Customer Service Directorate. Carry out reviews of our policies, strategies, improvement plans and operational services and develop audit findings and improvement plans to obtain assurance that we are meeting legislative and regulatory requirements, and that services are meeting quality standards.

Support teams to identify necessary actions and develop SMART improvement plans. Role model Our Riverside Way values and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value for money.

About You

We are looking for someone with:

• Demonstrable commitment to Our Riverside Way values.
• A strong customer focus with excellent communication and influencing skills and able to work at all levels of the business.
• Demonstrable experience of effectively managing internal and external stakeholders, supporting and motivating colleagues to identify opportunities for business improvements.
• Ability to write clear and concise reports for a variety of audiences.
• Effective presentation skills to a variety of audiences.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Requirement to work on site a minimum of 3 days a week, in order to build trusting relationships with teams, so that quality assurance becomes embedded as part of a positive and supportive culture of improvement.

Key responsibilities include ; - collaborative auditing - facilitating live audits - coaching and mentoring - producing high quality reports and action plans - delivering bite-sized learning opportunities and supporting our "Care, Inspire, Thrive Children's Workforce Academy" Liverpool are currently adopting the Family Safeguarding Model and we would be particularly keen to welcome applications from practitioners experienced in this model.

£45ph Initial 3 month placement

Job Title: Compliance & Facilities Agent

Salary: £21840.00 to £23522.00

Contract: Permanent

Location: Liverpool, Knowsley, Sefton

Weekly Hours: 35

So…. What is this role exactly?

This is an exciting opportunity for a Compliance & Facilities Agent to Join the Housing Management team, working together to provide a high-quality service to our customers, in the Liverpool, Knowsley and Sefton area.

We are looking for a dedicated and enthusiastic team member who has a passion for going the extra mile to ensure that our schemes remain safe, and customers remain comfortable and happy in their homes.

What will my working week look like?

You will be out on site most days visiting schemes ensuring the health and safety of our customers. You will live within a 15-mile radius to be able to cover your patch. You will also need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.

What will I be responsible for doing?

First and foremost, you will be responsible for the health and safety of communal areas by completing monthly inspections, weekly fire alarm & emergency lighting tests, reporting repairs and monitoring these through to completion. You will be confident and capable, ensuring all work undertaken is completed with due regard for quality, productivity, and safety.

One of the great things about this role is you will represent YHG and be a 1st point of contact for our customers. Dealing with or signposting customers whilst supporting the Group’s approach to capturing and responding to customer feedback by taking the lead in proactively minimising and assisting in resolution of queries.

And what would make me stand out from the crowd?

To be a successful as a Compliance & Facilities Agent here at YHG, you will ….

• Have a can-do proactive attitude.
• Have excellent communication & organisational skills.
• Have knowledge in identifying risk and hazards.
• Have ICT skills.
• Be flexible in your approach with an ability to respond to urgent requests / queries.
• Be a keen problem solver.
• Be passionate about right first time and delivering a quality service.

Ideally you will be…

• Customer focussed.
• A team player

This role is really suited to someone who likes to be at the heart of what we do here at YHG, by being respectful & fair, honest & reliable, and caring.

If you feel this could be the right role for you, we would love to hear from you!

Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group’s website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £21,840 - £23,522 for a 35-hour week, a company vehicle and fuel card along with 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Closing Date: Wednesday 6th November 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

Job Purpose

Alternative Futures Group has an ambition to be a sector leader in quality, value and personal outcomes over the next 3 years by delivering:

A person-centred, strengths-based, & outcome-focused support model that supports active citizenship, health and well-being.
CQC ratings of Good or Outstanding in all services and domains.
A philosophy of continuous improvement, co-production & innovation.
The Quality Partner - Community role will deliver the quality improvement agenda at locality level, building the quality matters culture in every person, including the people we support. Thus, improving personal outcomes, user experience and organisational effectiveness.

The role will provide support to operational managers to improve the quality of service delivery, ensuring services meet or exceed quality standards and regulatory requirements.

They will support and develop innovative solutions to service issues and promote the application of structured quality improvement methodologies.

Dimensions

Responsible for implementing systematic quality improvement projects to provide safe and effective care based on KPIs, themes & trends analysis, lessons learned, audit activity, evidence-based practice and sector standards of excellence.
Providing support to operations to improve the quality of service delivery, ensuring services meet or exceed quality standards and regulatory requirements.
There is no budget responsibility.
Principal Accountabilities

Use a structured programme of audit actions, KPIs, themes and trends to manage systematic quality improvement projects using a standardised QI model.
Support the person supported engagement and co-production agenda involving people with lived experience in quality monitoring and improvement.
Coordinate, and report on, quality, safety and operational outcome measures at locality level.
Maintain regulatory compliance and improve CQC ratings in all services and domains at locality level.
Conduct pre-inspection audit activity and preparation in support of Registered Managers.
Undertake themed operational, quality and safety audits.
Analyse all audit activity to monitor and report KPIs, identify and report on themes and trends for good practice and areas for improvement and lessons learned at locality level.
Develop, and coordinate, service delivery improvement plans.
Produce a monthly quality and safety report for the Quality Improvement Manager Community.
Produce any other quality and safety reports as required internally and externally.
Monitor and report on restrictive interventions across the locality and support the Regional Managers and Registered Managers to reduce the use of restrictive interventions.
Analyse and report on significant events across the locality and support the Regional Managers and Registered Managers to reduce the frequency, severity and impact of significant events.
Undertake investigations of serious incidents across the division and organisation.
Provide expert support, advice and guidance to operational managers to improve the quality of service delivery, ensuring services meet or exceed quality standards and regulatory requirements.
Coaching operational managers on quality, safety and improvement, personalisation, co-production and outcomes.
Person Specification - Essential Requirements:

Skills & Knowledge

Resilient and able to work at a pace and manage competing priorities.
Highly numerate and excellent analytical skills.
Excellent communication skills (both verbal and written) to both operational and corporate colleagues.
IT literate.
An understanding of contemporary models of mental health, learning disability and autism support in adult social care.
An understanding of relevant health and social care legislation and regulatory frameworks.
Awareness of the policy context of adult social care.
Values and Attitudes

Passion for making a positive difference in the lives of others
Commitment to AFG values
Experience

At least 2 year’s experience working in adult social care supporting people with learning disability, autism or mental health problems.
Experience of working within a creative and innovative environment, and using a range of reporting tools and evidence to inform and improve practice.
Experience of CQC regulatory compliance framework and maintaining high standards of quality and safety.
Monitoring and reporting quality, safety and operational KPIs for assurance and improvement.
Qualifications & Training

NVQ Level 4 or equivalent
Other

Car driver with full license.
Ability to travel across the North West.
Expectation to be in services at least 4 day per week.
This role is Band II as per our structure.

Proud member of the Disability Confident employer scheme

Are you a Panel Builder / Panel Wirer looking for the next step?

Or are you a Control Panel Test Engineer looking for a fresh start?

If so - please see below:

Your new company
Your new company is a Global Engineering Consultancy that operates across multiple disciplines. A true industry leader in every sense, they operate at the forefront of Engineering Technology & Innovation. With extensive experience in their markets, they see projects through their full life cycle, partially specialising in control panels and electrical equipment.


Your new role
Your duties within this role will consist of, but are not limited to:
- Carrying out Inspection, Testing and Commissioning of Electrical and Instrumentation panels / systems in house and on site as required
- Ensuring all work is completed to specification and deadlines
- Assisting in the building and wiring of control panels when required
- Attending sites to complete modifications to existing / new panels when required


What you'll need to succeed
In order to succeed in this role, you will need the following:
- City & Guilds-2391 Test & Inspection
- City & Guilds-2382 18th Edition
- Time served electrician/instrument technician
- Experience of testing industrial control panels, on-site installation work, commissioning of systems, instrumentation and control panel wiring
- Knowledge and understanding of 3 phase systems, MCC control panels, PLC systems and schematics drawings.

What you'll get in return
In return, you will receive a salary of up to £40,000 (DOE), a competitive pension scheme and other industry-specific benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

CMM Inspector

Paying up to £16.50 per hour

Sutton in Ashfield

Permanent role

Day shifts Monday - Friday (with an early finish on a Friday)

Our client in Sutton in Ashfield is looking for a CMM Inspector to join their team on a permanent basis on day shifts. Our client specialises in the Aerospace industry producing a variety of components and structures all the precision tolerances.

Job Description: CMM Inspector

Conducting first off, stage and final inspection operations to ensure conforming products

Recording non- conformance issues, generating NCR's

Assisting with root cause, analysis and action

Resolving dimensional issues

Putting corrective action plans in place

Working from engineering drawings to tight tolerances

CMM Operation & programming

Supporting the wider team with investigations of non-conformance

Development of preventative actions

The ideal candidate will meet the following criteria:

Skilled quality inspector

Skilled in both visual and dimensional inspection

Be familiar with fabrication, welding and CNC Machining activities within a production environment

Able to resolve dimensional issues

Skilled in CMM Operation

CMM Programming would be advantageous

Excellent IT skills to record inspection results

Package: CMM Inspector

Paying up to £16.50 per hour

Day shifts: Monday - Thursday 07:30 - 16:00 & Friday 12:30 finish

Permanent role

Overtime available paid at a premium

If you are interested in this CMM Inspector role please apply now and Mollie @ Gi Pro can process your application.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme