Total 10 Others level Quality Assurance / Control job vacancies in Dartford, DA11DT

The post holder will support the Business Intelligence Team to provide comprehensive and quality information support to the Trust. The post holder will deliver this support by running routine (daily and weekly) Data Quality reports and correcting any Data Quality issues, identifying new issues and responding to CCG challenges. The post holder must be able to use reporting services to identify discrepancies in Admitted Patient Care. The post holder will be required to demonstrate and develop a high level of understanding of the importance of Data Quality and Data Protection throughout the Trust including lending support to administrative staff and clinicians. The post holder will need to plan and organise their workload to meet the National timetable to respond to CCG queries. The delivery of this timeline is critical and the post holder will need to be able to juggle last minute requests and ad hoc pieces of work to ensure that the deadlines are met every month. The post holder will need to identify the nature of the query, investigate the data and identify whether the challenge is correct. This may entail liaising with key personnel within the service areas to confirm the activity that occurred, often mentoring staff to support training needs where there are frequent challenges occurring. The post holder may be required to create reports that are presented to the relevant data quality group, identifying key trends in challenges and DQ where there may be opportunity to carry out training to support correct data entry at source. The post holder will be responsible for maintaining the Admitted Patient Care information held on the Patient Administration System (PAS), this includes Admissions, Transfers and Discharges. They must ensure the accuracy and data quality of this information which is essential for Payment by Results and internal and external reporting. The role will involve investigating processes relating to data capture and entry into systems. Duties will include providing data quality support, outside the routine reporting, to the Business Intelligence Team and the Trust. The post holder will use the current library of Data Quality Reports, in addition to supporting the Data Quality Lead on identifying Data Quality issues and developing new Data Quality Processes and Reports. The post holder will need to correct the information errors on PAS which are identified by the Data Quality Reports or issues raised by the Business Intelligence team or other departments within the Trust. The post holder will have joint responsibility for resolving monthly demographic challenges received from the CCG. The post holder will be required, as necessary, to use NHS SPINE Summary Care Record to search and confirm patient details. A key aspect of the role will be to provide assistance in key areas of the information governance agenda and support the Business Intelligence Team in delivering improved data quality throughout the Trust. To liaise with the Business Intelligence Team, Training, Wards and other departments, as necessary, in order to provide in-depth knowledge to identify areas which require data quality improvement and assist such improvement projects until completion. Please see attached job description for further information.

2.1 Ensure Pathology maintains compliance with regulations, guidelines, standards, etc, pertaining to the quality agenda. 2.2 Ensure own compliance with Professional standards and codes of conduct in relation to the quality agenda. 2.3 Support departmental managers who are responsible for ensuring departmental Quality Leads are compliant with Professional standards and codes of conduct in relation to the quality agenda. 2.4 Participate in staff annual review, for themselves and contributing on other members of staff at the request of the Quality Manager or Senior Management Team. 2.5 Directly responsible for advising the Pathology Senior Team on any applicable quality management service issues. Will occasionally advise the Trust Board on quality issues as required. To liaise with a range of staff including both medical and technical pathology staff, governance staff and quality management staff across both Trusts.

As a key member of the Quality control team, working closely with the Senior Quality Control lead /Data Services department, the role will support all domains of quality (patient safety, patient experience and clinical effectiveness) programmes of improvement, building appropriate ‘measures what matter’ and data sources to support our key areas of focus and strategic priorities. The role will support the team to adopt a culture of continuous quality improvement through using data, information and technology to inform the Quality Improvement programme journey or by understanding emerging themes that would benefit from prioritising in the future.

The post holder will be required to work effectively within a matrix style team, whilst at the same time being able to work independently.

The role will support the Quality control team with data and measurement for improvement within the key areas of focus.

We are committed to equality for all our staff, including around race, sexual orientation, disability and gender identity. We take equality and diversity seriously and have active BAMEx, LGBTQ+, disability and mental health staff networks. We have completed the first year of our Building a Fairer Oxleas programme which is making positive changes to how it feels to work at Oxleas. The initial focus has been on making recruitment and career progression fairer and improving cultural understanding
• Support the Quality Control team in developing outcome metrics for operational services and improvement projects. Facilitate the rollout of capturing, measuring, and reporting outcome measures across the trust, and support the ‘Measure what Matters’ campaign.
• Conduct detailed data analysis to identify trends, patterns, and root causes of data quality issues using customised test scripts and statistical tools. Present data in easily understandable formats such as diagrams and graphs.
• To provide analytical support for Strategic and Quality goals working closely with quality improvement advisors, Senior responsible owners, project managers, business offices, clinicians and managers to identify their information needs and to analyse and provide information to support them.
• To maintain the information and data required for Quality dashboards and the programme measurement framework and support the work of value improvement as it rolls out and is embedded across the Trust.
• To conduct regular audits and assessments of data quality to ensure compliance with established standards and to identify any data discrepancies, anomalies, and inconsistencies.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
• To identify appropriate metrics to evidence progress, support their development, and analyse, investigate, and report the resulting quality data. Support the ‘Measure what matters’ campaign.
• To conduct appropriate data analysis with minimal supervision, using appropriate technology and techniques to analyse large data sets, and to interpret the results.
• To work proactively in highlighting areas of data inaccuracy and/or incompleteness and Identify data discrepancies, anomalies, and inconsistencies.
• Log quality control data issues via the Data services helpdesk and keep a log of common themes and contribute to ideas to how to make data improvements.
• To participate in activity monitoring and data quality audits and provide audit reviews analysis, which is presented in a report.
• To provide information and produce audit and other benchmarking / comparative reports i.e the Trust Barometer.
• Undertaking data analysis work which drives quality improvement and recommended actions to improve.
• To facilitate timely clinical updates and sharing of information and data use for decision making using RiO system.
• Ensure work is compliant with information governance processes.
• To assist in the technical development of specific data quality indicators and to ensure the improvement and maintenance of data quality.


This advert closes on Tuesday 20 Aug 2024

Proud member of the Disability Confident employer scheme

To identify appropriate metrics to evidence progress, support their development, and analyse, investigate, and report the resulting quality data. Support the Measure what matters campaign. To conduct appropriate data analysis with minimal supervision, using appropriate technology and techniques to analyse large data sets, and to interpret the results. To work proactively in highlighting areas of data inaccuracy and/or incompleteness and Identify data discrepancies, anomalies, and inconsistencies. Log quality control data issues via the Data services helpdesk and keep a log of common themes and contribute to ideas to how to make data improvements. To participate in activity monitoring and data quality audits and provide audit reviews analysis, which is presented in a report. To provide information and produce audit and other benchmarking / comparative reports i.e the Trust Barometer. Undertaking data analysis work which drives quality improvement and recommended actions to improve. To facilitate timely clinical updates and sharing of information and data use for decision making using RiO system. Ensure work is compliant with information governance processes. To assist in the technical development of specific data quality indicators and to ensure the improvement and maintenance of data quality.

Clinical responsibilities: Produce and maintain surveillance information on new MRSA andClostridium difficile isolates, GNBSI organisms, other mandatory surveillance system pathogens, notifiable infections, ensuring reporting is prompt and within agreed time deadlines i.e., daily, weekly, monthly, quarterly. SitReps as required are completed within deadlines, process complex infection data around new isolates, resistant organisms, TB etc. Develop and ensure practice compliance across the Trust is in accordance with National Standards, CQC, and Patient Safety Systems. The role works closely with the IPC Governance & Patient Safety Lead providing advice, leadership, education and support to staff, responding to incidents of infection. In line with national mandatory targets and reporting requirements, assist and work closely with IPCSC, CNSIPC in production of graphs and charts towards the preparation and provision of reporting of MRSA, Clostridium difficile, and GNBSI rates to UKHSA, and internal reports to Infection Prevention and Control Committee, Quality Committee, support the development of report writing skills to CNS IPC, & cross cover with the Governance and Patient Safety Lead IPC to develop draft reports, contributing to the accurate data, and drawing on themes, trends around patient safety, clinical effectiveness and clinical quality. Utilise the Trust software such as Datix to record, and pull out incident information, input and use DGT patient recording systems to document and retrieve patient information. Ensure data is current and readily available at short notice e.g., serious untoward incidents, outbreaks, central government alerts, Emergency planning. Participate in environmental/clinical practice audits. Undertake follow up actions post audit/ site visits. Undertake periods of increased incidence monitoring and feedback, support ward supportive measures. Work effectively with medical, nursing and therapy colleagues to develop patient focused pathways, which are evidence, based advising on infection prevention and control issues. Support on specialist advice on Estates and Facilities & IPC matters, Decontamination of equipment and environment matters as per Health Technical Memoranda and Health Building Notes. Experience of line care and line insertion infection prevention will be a key area of focus for the Matron working alongside HAHT, CHAHT, OPAT teams. Full member of Antimicrobial Stewardship and promotion of AMS initiatives. Please see attached job description for further information.

Clinical responsibilities: Produce and maintain surveillance information on new MRSA and Clostridium difficile isolates, GNBSI organisms, other mandatory surveillance system pathogens, notifiable infections, ensuring reporting is prompt and within agreed time deadlines i.e., daily, weekly, monthly, quarterly. Lead on representing IPC at MDTs, incident meetings, outbreaks along with divisional colleagues, utilise this data against infection data and develop prevention strategies with the Governance lead, represent at national networks. Work under the direction of but without supervision of the Matron Infection Prevention and Control (MIPC), to ensure health care associated infections data is kept, be involved in the analysis and reporting to relevant teams In line with national mandatory targets and reporting requirements, assist and work closely with IPCSC, Matron, in production of graphs and charts towards the preparation and provision of reporting of MRSA, Clostridium difficile, and GNBSI rates to UKHSA, and internal reports to Infection Prevention and Control Committee, Quality Committee, development of report writing skills, & cross cover with the Matron IPC to develop draft reports, contributing to the accurate data, and drawing on themes, trends around patient safety, clinical effectiveness and clinical quality. Utilise the Trust software such as Datix to record, and pull out incident information, actions, bring these to closure. Collate all the relevant information from a variety of sources to enable accurate and timely submissions of data in accordance with national mandatory targets. Lead in delivering an annual schedule for the various audit programmes undertaken. This includes environmental/clinical practice audits. Undertake follow up actions as directed post audit/ site visits. Input data from completed audits and prepare accurate draft reports. Distribute completed audits to the relevant Divisional Leads, and Departments/Wards filing these and related evidence. Represent the team at webinars and local learning exercises and events; CBRN tests, EPRR drills, Kent and Medway ICB meetings, conferences. Please see attached job description for further information.

Clinical responsibilities: Produce and maintain surveillance information on new MRSA and Clostridium difficile isolates, GNBSI organisms, other mandatory surveillance system pathogens, notifiable infections, ensuring reporting is prompt and within agreed time deadlines i.e., daily, weekly, monthly, quarterly. In line with national mandatory targets and reporting requirements, assist and work closely with IPCSC, Matron, CNSIPC in production of graphs and charts towards the preparation and provision of reporting of MRSA, Clostridium difficile, and GNBSI rates to UKHSA, and internal reports to Infection Prevention and Control Committee, Quality Committee, support the development of report writing skills to CNS IPC, & cross cover with the Matron IPC to develop draft reports, contributing to the accurate data, and drawing on themes, trends around patient safety, clinical effectiveness and clinical quality. Utilise the Trust software such as Datix to record, and pull out incident information, actions, bring these to closure. Maintain trends on incidents. Collate all the relevant information from a variety of sources to enable accurate and timely submissions of data in accordance with national mandatory targets. Ensure data is current and readily available at short notice e.g., serious untoward incidents, outbreaks. Regularly update and oversee the entry of patient information on the infection control database. Lead in developing an annual schedule for the various audit programmes undertaken. This includes environmental/clinical practice audits. Undertake follow up actions as directed post audit/ site visits. Input data from completed audits and prepare accurate draft reports. Distribute completed audits to the relevant Divisional Leads, and Departments/Wards filing these and related evidence. Please see attached job description for further information.

Quality Engineer required to apply automotive quality tools, processes and working practices to commercial vehicle electronic sensing and monitoring systems.

Key Skills
Time-served with relevant automotive industry experience or aerospace, defence,
medical, optical, etc.
Maintenance, management or business management systems (ideally ISO9001:2015).
Automotive supply chain (Prime, Tier 1 or OEM).
ISO9001, IATF16949, AS9100, ISO45001 (previously 18001), ISO14001, ISO50001, ISO27001 and/or
ISO22301.
Far Eastern supply networks.
Technical, Engineering or Science discipline background.
Six sigma green belt (or higher)

Key Responsibilities
Continuous Improvement of product quality and associated services.
Implementation and continual support for conformance to industry standards, best practices and business management systems across organisation and supply network.

Job Title: Building Safety Inspector
Contract Type: Permanent
Salary: £28,604.49 plus Dartford allowance (£30,056.59 is achieved after 12 months successful performance in the role)
Working Hours: 35 per week
Working Pattern: Monday - Friday 9am to 5pm
Location: Bromley, Bechenham, Ilford, Romford. Ipswich and surrounding area (Hybrid)

For your application to be considered please attach a current CV and cover letter.

Applications may close before the deadline, so please apply early to avoid disappointment.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options available

Investment in your learning, personal development and technology

A wide range of benefits

Diversity and Inclusion at Riverside: 

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 

Application Process: 

If you share our values and are excited about making a significant impact as the Building Safety Inspector, we encourage you to apply with your CV and cover letter. 

We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience.  

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.  

The difference you will make as a Building Safety Inspector

Building Safety inspections identify and respond to defects, prioritising and ensuring actions are undertaken in a timely manner by removing hazards and ensuring any installed equipment is operational to ensure people are safe and the building is working effectively. To defend any liability claims relating to the communal areas and to provide a due diligent defence against a claim for breach of a statutory or regulatory requirement or defend an allegation for serious detriment.

About you

We are looking for someone to:

Have experience within a designated geographical patch and provide operational support and cover to other colleagues across group portfolio. Carry out a program of building safety inspections to identify defects, prioritise their action and ensure action is undertaken in an agreed / appropriate timescales), removing hazards and ensuring any installed equipment to protect people safety or the building is working correctly to a range of Group properties. Undertake functional / operational safety checks to ensure installed equipment is in full working order to ensure compliance with risk and health and safety protocols Record outcomes of inspections and functional/operational checks, assess any hazards and determine the appropriate action and timescale to mitigate any risks. Report Emergency repairs through customer service centre and Compliance Management Teams / Quality Assurance Team colleagues. Escalate any building safety risks/concerns to Team Leader / Operational Manager and Quality Assurance Team, within set timescales, and using agreed reporting tools, to enable remedial action to be carried out to mitigate risks identified. Support completion of dynamic risk assessment of buildings to determine the appropriate risk level and frequency of inspection, including data & information collection. Post inspect the quality of completed fire remedial works to buildings and provide brief reports, photographs and information to retain within digital records. Maintain accurate records using appropriate systems, ensuring the integrity and quality of building safety inspection data, to enable regular analysis to be carried out and reporting to be completed as required, including progress against key performance indicators. Liaise with internal and external stakeholders as appropriate, building constructive working relationships to ensure that inspection activity is carried out to mitigate risks. Distribute customer communications and collect information on other asset services functions as and when required, to support Group objectives. Identify and communicate block access requirements and provide assistance when necessary, to arrange access for compliance works to be carried out. Follow agreed internal business processes, adhering to relevant regulatory, statutory and compliance frameworks to ensure effective inspections are carried out on behalf of the Group. Contribute to the continuous improvement of processes and procedures. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.

Role Profile

Knowledge, Skills and Experience

Essential

• Valid Full UK Driving Licence and Access to a car
• Proven track record of monitoring risk and health and safety compliance and carrying out inspections within a housing environment.
• Knowledge of asbestos, legionella, building regulations, fire regulations, health and safety regulations and carrying out risk assessments within a housing environment.
• Effective stakeholder management, both internally and external to the organisation.
• Proficient in the use of IT systems including MS Office.
• Evidence of accurately reviewing, collating and recording a variety of data for meaningful analysis.
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Excellent team player who can work flexibly to meet business requirements.

Desirable:

• Experience of successfully undertaking the role of Building Safety / Compliance Inspector, within a similar organisation.
• Knowledge of Compliance Information and Communications Technology (ICT) systems including Housing Management Systems e.g. Academy/Open Housing management, C365, Promaster.

Experience of problem solving and implementing innovative solutions.

My client, a major highways management contractor are looking for multiple Control Room Operators / Customer Service Agents to work with them on a long term contract which could turn into a permanent role. This role is part of a 30 year Framework with National Highways.

This Dartford based role will include working in a team in a control room environment where you will have a mixture of busy and quiet shifts. Duties include providing customer service support, alerting the emergency services and highways maintenance operatives aware of any incident's on the M25, deploying resource, logging all incident information and a comprehensive timeline as well as making arrangements of the clean up and repair.

The selected candidates will be working 48 hours a week on shift patterns of 4 days on, 4 days off - this is made up for 2 Day shifts and 2 Night shifts!

You must be able to drive for this role as the office is based right by the Dartford Crossing so you will need to drive to work. The selected candidate will also need to spend up to 2 weeks in the South Mimms training Centre.

This is a freelance role so you will be paid WEEKLY via Randstad as the agency.

We are open to all candidates with some level of customer service experience whether it be in similar control room roles, working in a retail store, supermarket, delivery driver or roles where you are used to being on the phone ie. the emergency services.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.