Quality Assurance Officer (Hybrid) needed in Preston, Paying £15ph - Reference: RQ1151679
The role will be working from home but the candidate will occasionally need to visit the office in Preston
Working hours will be 15-20 hrs per week
Context
• The Digital Catalogue programme is led by Healthier Lancashire and South Cumbria and is looking to bring together a single set of information about local services
• The purpose of the work is not to create a new “Directory”, but to deliver a process to assure / check service information and then make that set of data available to be re-used across existing directories and processes
• It is about ensuring that the same information is found across all searches and delivering a more efficient assurance process. By centralising this assurance process, this ensures that information can be checked regularly, and hence will improve the experience for both frontline worker and citizens alike
The programme is growing, and we need more people to support the work to capture and assure/maintain the information. People will work as part of a small virtual team and will be assigned responsibility for checking / verifying the accuracy of information relating to the services of named organisations.
Headline roles and activities
The main focus of the role is to
• engage with named local third sector organisations
• support them initially to ensure that the information that describes their services is easy to understand and that it is clear how the service can be accessed. This may be about data capture yourself on their behalf or may be commenting on the information that they have submitted
• to identify and add a set of specific “tags” to the service information. There is an existing list of the potential tags and the role is to identify the most appropriate tags – in terms of the type of service (is it mental health support, alcohol and drug support, befriending service etc) and also the potential target audiences for the services
• to check every month that the information has not changed – by reviewing the information and following the existing links to ensure they remain accurate
• Liaise with the organisations as necessary where there are external questions about their information
• Undertake some monthly audits of other sets of information to verify the ongoing accuracy of the widest set of information.
This is a part time role on a temporary contract basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
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