- Oversee the day-to-day operations of the store, including staffing, scheduling, and inventory management.
- Lead and motivate a team, providing guidance, training, and performance evaluations.
- Ensure excellent customer service by maintaining a welcoming and helpful store environment.
- Monitor and control expenses, including operational costs, to maximize profitability.
- Implement and maintain store policies and procedures, ensuring compliance with company standards.
- Manage inventory levels, conduct regular stock checks, and coordinate replenishment as needed.
- Analyze sales and customer data to identify trends and opportunities for improvement.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Collaborate with higher management to develop strategies for business growth and improvement.
- Prepare Reports in a timely and efficient manner
Masters in Material Management with 10+ years of experience
Proficient in MS Excel
