Provide Ecommerce support for all Aspial Lifestyle business brands (Maxi Cash, Goldheart & Lee Hwa). The role manages the back-end Ecommerce cycle from data management, campaign management to order processing & fulfilment.
- Maintenance of Ecommerce database (pricing, description, specification, images)
- Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out.
- Prepare campaign launches & activations through new product images/inventory for uploading, price changes
- Assist in Live sale preparation & after sale event/campaign summary report
- Monitor stores arrangement for online orders
- Order processing & info dissemination for fulfilment support
- Coach the team for service performance
- Manage timelines in terms of ecommerce site/product readiness in preparation for brand activities. (Market Place campaigns and In-house website tactical promotions/activations)
- Good understanding of ecommerce process flow and customer expectations
- Prepare and upload of images, descriptions, price and other product details for all launches in addition to monthly activations
- Order fulfilment support (To allocate orders to various outlets with available inventory to support fulfilment)
- Other backend supports roles
- Monitoring retail gold price and keep update the selling price in every platform.
- Execute activities driven by data analytics
- Implement preventive and corrective measures of disaster recovery plan.
- Track and report business outcome of data-driven insights.
- Any other tasks as assigned.
