Total 47 PR / Media / Communications job vacancies in Bangalore, Karnataka

Job Description
Job Title: Video Editor
Job Type: Full-time
Location: Bangalore
Salary: ₹12,000 to ₹15,000 /Month
Work Schedule: 6 Days a Week (Monday to Saturday)

About Spoclearn:

Spoclearn is a dynamic learning solutions provider, dedicated to empowering professionals through high-quality, tailored training programs in IT, Project Management, Agile, DevOps, and more. We focus on helping organizations and individuals achieve excellence in their fields by providing accessible and impactful learning experiences.

Position Overview:

We are seeking a talented Video Editor to join our team and create high-quality, visually engaging video content that aligns with Spoclearn's brand and resonates with our audience. You will play a key role in producing video materials, from promotional content to training highlights, that support our marketing efforts and enhance the learning experience of our audience.

Key Responsibilities:

• Edit and produce captivating videos, including promotional videos, course previews, social media reels, and animations.
• Design visually appealing banners for digital campaigns on social media and the website.
• Develop animations and motion graphics to enhance video content and engage viewers.
• Collaborate closely with the marketing, content, and training teams to ensure brand consistency across all visual materials.
• Stay updated with video editing and industry trends, bringing fresh and creative ideas to projects.
• Optimize videos for performance on various digital platforms (YouTube, LinkedIn, Instagram, etc.).
• Manage projects from concept to final delivery, ensuring a high standard of quality.

• Educational background in Video Production, Media Studies, Visual Communication, or a related field.
• A strong portfolio or work samples demonstrating video editing and animation skills.
• Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) or similar video editing tools.
• Solid understanding of video production techniques, motion graphics, and visual storytelling.
• Ability to work independently and as part of a team in a fast-paced environment.
• Creative mindset with a keen eye for detail and a knack for innovative thinking.
• Willingness to relocate or work from Home.
  
  What We Offer:
• A flexible and supportive work environment.
• Opportunities for professional growth and skill development.
• A collaborative and innovative team culture focused on growth and learning.

Reporting to Retail Media Director, as a Senior Retail Media Manager, you will be an important contributor in leading media strategy and team development. Your main responsibilities will include leading strategic initiatives, testing & data analysis, daily management across complex retail accounts. Success in this position requires the ability to tell stories from data, the ability to function in a team-focused environment, and the willingness to exemplify Jellyfish's core values (be accountable, be positive, be passionate, be the solution).

Responsibilities:

• Improve retail media campaigns inclusive of Sponsored Advertising and DSP activations across retail networks ( Amazon)
• Ensure accurate and full delivery of client budgets
• Develop strategies through a testing framework
• Project manage initiatives with the media plan
• Create professional client-facing documents highlighting clear and actionable performance insights
• Collaborate with our teams to achieve campaign objectives
• Perform ongoing paid keyword discovery, expansion, and optimization
• Mentor and educate junior staff

About us: At Jai Kisan, we're not just building a neo-bank – we're reshaping the financial landscape for rural India. Our vision is to empower farmers, small businesses, and individuals in rural communities with the financial tools they need to grow and succeed.

Founded in 2019, we've created a comprehensive financial ecosystem that provides tailored credit, payments, savings, and insurance solutions. With a robust supply chain finance business and fast-growing consumer lending products, we’re setting the stage for the next phase of growth, focusing on building an accessible and seamless financial experience for rural India.

Social Media Manager 

Jai Kisan is eager to connect with new audiences through compelling social media initiatives. We’re seeking a social media manager to help us create and expand our digital footprint and oversee our social communications efforts. They will develop and implement informed content strategies tailored to the strengths of various social media platforms to increase brand awareness and affinity.

Objectives of this role

• BuildCreate brand awareness, followership and financial literacyacquire followers with high-quality video content and social media initiatives
• Align our brand with new and emerging trends 
• Improve ROI through more consistently on-target messaging
• Identify new channels to embed our brand that align our marketing direction
• Glean insights from social data using monitoring tools

Responsibilities

• Ideation and conceptualization of the Core messaging, Video content & distribution strategies 
• Build a network of influencers to create and distribute the content
• Scout the agencies and work with them to unlock a network of influencers in rural at scale
• Use social media tools to craft and release content to our social channels
• Collaborate with business and product teams to develop social media campaigns
• Become an extension of the company’s brand to connect with existing customers, and acquire new ones
• Analyze the company’s social strategy to make frequent improvement suggestions
• Stay up to date with new and emerging trends to help keep Jai Kisan’s social media presence consistently relevant
• Establish key performance indicators to understand efficacy of existing social campaigns and adjust strategy for further optimizations

Skills and qualifications

• 5+ years of experience managing inhouse social media channels
• Experience in creating regional content and understanding of cultural nuances/rural audience 
• Extensive experience with Shortform/Longform video creation and strategy
• Proven experience in planning and managing social media and influencer campaigns and distribution strategies
• Extensive knowledge of a variety of current social media platforms
• Strong multitasking capabilities under pressure
• Clear, confident communication abilities
• Effective time-management skills
• Data and metric driven

Preferred qualifications

• Significant experience leading a brand’s social media initiatives
• Keen understanding of how to craft effective social media strategies
• Experience working with influencer agencies
• Content marketing experience for rural audience
• Experience with social media tools
• Capable with database query languages such as SQL
• Large social media following

Visual Communication Designer

Job Location: Bangalore, India

Compensation: Rs 6-10 LPA

About Unifize

At Unifize, we’re building a SaaS platform that revolutionises process efficiency for product development, quality, and operations teams in ISO and FDA regulated companies, especially in the medical device, pharmaceutical, nutritional supplement, and cosmetics industries.

By integrating communication, data, documents, and workflows into a single source of truth, we help our customers deliver better products on time, on budget, and with reduced risk. 

Please review:

• Case studies and testimonials from customers, who talk extensively  about their transformational experience using Unifize. 
• Medical device landing page, which explains how the Unifize platform solves problems for a specific industry sector.
• About us, which includes a questionable piece of amateur dramatics by the founders.

The Role

We are seeking a highly skilled Visual Designer with a strong interdisciplinary background in visual design, product design, and web design. The ideal candidate will have experience working in a startup environment, with the ability to adapt quickly and contribute across various design disciplines. This role is based in Bangalore, and we are looking for someone either currently in Bangalore or willing to relocate for this position.

The primary role will be to create landing pages, brochures and other design assets that clearly articulate our problem, offerings and value proposition for various industries.

You will be working very closely with the Marketing team in understanding the problem Unifize is trying to solve and in coming up with original design solutions for various channels.

Responsibilities

• Create and develop innovative, stunning visual designs and concepts.
• Work with cross-functional teams to understand product, market and other context relevant for excellency in visual communication.
• Own the creative production cycle end-to-end from conception to delivery.
• Organise and maintain design wireframes, mockups, and other resources as needed.
• Develop sitemaps and content using Notion.
• Create designs on Figma and implement them on Webflow.
• Stay up to date with industry trends and best practices to ensure design remains fresh and competitive.
• Basic copywriting and the ability to prompt a custom GPT.
• Sourcing stock assets and preparing them for use across various creative projects.

Skills

• 2+ years of experience in visual design, ideally within a technology or product-driven company.
• Proficiency in design tools such as Adobe Creative Suite (Illustrator and Photoshop mainly), Figma, Webflow among others.
• Strong understanding of user-centred design principles and best practices.
• Excellent communication skills, with the ability to articulate design decisions and advocate for the end user experience.
• Strong attention to detail and a keen eye for aesthetics and visual harmony.
• Ability to work well in a collaborative, fast-paced startup.
• Background in SaaS Design and ability to work with no-code tools like Webflow, Lottie and Framer is a plus. 
• Ability to voice an opinion, accept constructive criticism and move through iterations with a reasonable turnaround. 
• Willingness to pick up other tools and technologies, when required.

$Conceive professionally researched and creative content including graphics, photographs, videos, and charts $Develop relevant content for multiple platforms, such as websites, email marketing, product descriptions, blogs, social media platforms and more$Evaluate inputs and follow set standards to bring order, clarity, conciseness, style, and terminology  $Take complete ownership of the content lifecycle of a project/campaign $Manage inter-team collaboration including organization of all communication independently $Assess self and others’ work to maintain consistent quality  $Assist corporate functions in communication by drafting reports, newsletters, campaigns, events mailers, and other content deliverables $Review documents and recommend revisions in terms of language or changes in scope, format, and content.

Your Career

We’re looking for a senior communicator to lead product executive, internal, and site communications supporting our India site leadership and strategy. This self-driven communications lead will act as the principal communications advisor to the executive leadership team in India, and partner closely with HR people partners, regional communications and recruiting teams.

In this role, you’ll be responsible for executive communications for the Product SVP and General Manager of our India offices, internal communications for a large R&D organization, and external engagements with community partners including universities and local trade associations. This includes creating internal and external communications strategies, internal employee engagement program plans, and supporting external partner outreach for a variety of mediums. The ideal candidate will be able to work independently, thrive in ambiguity, support an organization that is constantly innovating, and collaborate effectively with stakeholders. 

You are passionate about technology and innovation and the people behind them. You enjoy turning complex and technical products and features into compelling (and understandable!) stories to engage a variety of audiences, both internally and externally. You are excited about managing projects that help connect employees, customers and the larger community to exciting cybersecurity innovations and engineering excellence being led by our teams in India. As part of the Global Communications team, you’ll be a key point of contact for our India site, ensuring the right narratives are told across multiple channels. 

Your Impact

• Serve as the principal communications advisor to the SVP, Product and General Manager of our country presence in India.
• Establish and execute executive and internal communications plans and narratives that engage multiple audiences (employees, customers, partners and beyond), and connect them to the company strategy and product vision. 
• Ensure organizational initiatives, changes and projects are successfully communicated to employees and stakeholders. Ensure messages are consistent across all media and departments of the organization.
• Plan, edit, and develop content for a variety of channels and audiences: 
• Internal events, the intranet, Slack, newsletters 
• Externally-facing blogs, customer presentations, keynotes, social media posts 
• Partner-facing emails, newsletters, events
• Plan and execute on internal and external engagement programs that highlight our country-level innovations and engineering excellence, establish our company as a great place to work, and showcase our investment in the community through partnerships with trade organizations and universities.
• Manage executive’s external presence, in conjunction with the JAPAC PR and social teams, including social media strategy and media and analyst engagements
• Establish ongoing metrics; measure everything to ensure success, and pivot early and often 
• Collaboration with cross functional teams across our India sites as well as communications counterparts in APAC and the US. Develop tools, templates and best practices to scale communications efforts across India sites

Wanted: Kaccha Nimbu for the Nimbu Program

• Competitive salary (we pay in real money, not lemons)
• Expense any books you read
• Unlimited Diet Coke in the office
• Direct access to the Commenda leadership team & rapid professional growth
• A chance to turn your internship into a full-time position (from Kaccha to Pakka Nimbu!)

About Us:

Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.

Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.

For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.

Our Culture

To achieve our mission at Mercari, our organisation and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organisation is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization.

We invite you to read the “Mercari Culture Doc,” which summarizes the behaviours and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.

We are seeking a talented Visual Designer and Content Editor with strong design and video editing skills to join our team.

Role Overview:

As a Visual Designer and Content Editor, you will be responsible for creating compelling visual content that enhances our brand presence and engages our audience. You will work closely with the branding /marketing team to develop design assets, edit videos, and ensure consistency across all platforms.

Key Responsibilities:

• Visual Design:
• Develop and design engaging visual content for digital and print media, including social media graphics, newsletters, website banners, email templates, infographics, and more.
• Ensure all design elements align with brand guidelines and maintain a consistent visual identity across all platforms.
• Collaborate with the marketing team to conceptualize and execute creative campaigns.
• Create mockups and prototypes to present design ideas and gather feedback.
  
• Content Editing:
• Edit and produce high-quality video content for various platforms, including social media, websites, and presentations.
• Utilize video editing software to cut, trim, and assemble raw footage into polished final products.
• Proficiency in text animations, gifs, video transitions, colour grading and visual effects to enhance video content quality.
• Ensure all content is optimized for different platforms and devices.
  
• Collaboration:
• Work closely with the branding team and other cross border team members to develop cohesive and engaging content.
• Participate in brainstorming sessions to generate new ideas and concepts.
• Provide design and editing support for internal and external projects as needed.
  
• Quality Control:
• Review and proofread all content to ensure accuracy and consistency.
• Maintain a high standard of quality in all design and editing work.
• Stay up-to-date with industry trends and best practices in design and video editing.
  
• Content Production:
• Create storyboards and collate moodboards for shoots.
• Assist in the pre and post production of content.
  

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, Multimedia, or a related field.
• Proven experience as a Visual Designer, Content Editor, or similar role.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong video editing skills with proficiency in software such as Adobe Premiere Pro, After Effects, or similar.
• Excellent understanding of design principles, typography, and color theory.
• Strong portfolio showcasing a range of design and video editing projects.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Excellent communication and interpersonal skills.
  

Preferred Skills:

• Experience with motion graphics and animation.
• Knowledge of UI/UX design principles
• Understanding of SEO and content marketing strategies.
• Art Direction skills
  

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a talented and passionate team.
• Creative and inclusive work environment.
• Professional development and growth opportunities.
• Flexible work hours and remote work options.
  

If you are a creative and detail-oriented professional with a passion for design and video editing, we would love to hear from you!

Working Conditions

Employment Status

Contract

Office

Bangalore

• Hybrid workstyle
• We believe in high performance and professionalism. We work from office for 3 days/week and work from home 2 days/week
• To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
• We will continue to review and update the policy to address future organizational needs

Work Hours

• Full flextime (no core time)
  *Flexible to choose working hours other than team common meetings

Media

Owned Media

• Mercari Engineering Portal
• Mercan - Introduces the people that make Mercari

We're seeking a skilled Content Editor with expertise in American English and complex tax topics. The ideal candidate will refine and polish tax-related content for clarity, accuracy, and readability.

Key Responsibilities:

• Edit and proofread tax-related articles, guides, and educational materials
• Ensure content adheres to American English conventions and tax terminology
• Fact-check and verify accuracy of content
• Improve content structure and flow for maximum comprehension
• Collaborate with writers and subject matter experts to ensure all content is high-quality

• 2+ years experience in editing, preferably in tax or finance-related fields
• Strong command of American English grammar and style
• In-depth understanding of U.S. tax concepts and regulations
• Attention to detail and ability to simplify complex information
• Excellent time management skills for remote work

While no college degree is preferred, exceptional candidates with diplomas will receive consideration for this role.

Contract only

Part time

Remote available. In office preferred.

Salary: Negotiable based on skills and experience

Commenda believes in upward mobility. Wherever you start your journey with Commenda, you have the opportunity to grow into a full time role in any department.

Job Description: Social Media Content Creator

Position Overview

We are seeking a creative and talented Social Media Content Creator to join our team in Bengaluru. The ideal candidate will have experience in photo and video editing, creating engaging content for social media platforms, and using AI tools like DALL·E and ChatGPT. This role requires excellent communication skills, the ability to work collaboratively with various teams, and a strong eye for detail.

Key Responsibilities

• Content Creation: Produce high-quality pictures, videos, reels, and shorts for our social media platforms.
• Editing Skills: Utilize photo and video editing tools such as Canva, Photoshop, Adobe After Effects, and others to enhance content.
• AI Tools: Create AI-generated images and content using tools like ChatGPT and DALL·E based on specific requirements.
• Design: Work with Figma and wireframing tools to develop and visualize creative concepts.
• Collaboration: Communicate effectively with other teams to understand their needs and fulfill their content requirements.
• Social Media Management: Assist in managing and updating social media accounts with fresh and engaging content.

Qualifications

• Experience: 3-5 years of experience in photo and video editing, social media content creation, and design tools.
• Skills:
• Proficiency in Canva, Photoshop, Adobe After Effects, and other editing tools.
• Experience with AI tools like ChatGPT and DALL·E for content creation.
• Familiarity with Figma and wireframing tools.
• Strong communication and teamwork abilities.
• Creativity and attention to detail.
• Languages: Proficiency in English and Telugu.
• Availability: Immediate joiners preferred.

Working Conditions

• Location: Work from office in Bengaluru.
• Work Hours: 6 days per week.
• Benefits:
• Free WiFi and coffee.
• Competitive salary: 2-4 Lakh per annum (₹20,000 per month) with increases every 6 months based on performance.

Additional Information

• Gender: Open to male or female candidates.
• Salary: ₹2-4 Lakh per annum (₹20,000 per month) with increments every 6 months based on performance.

Experience: 3-5 years of experience in photo and video editing, social media content creation, and design tools.

Skills:

• Proficiency in Canva, Photoshop, Adobe After Effects, and other editing tools.
• Experience with AI tools like ChatGPT and DALL·E for content creation.
• Familiarity with Figma and wireframing tools.
• Strong communication and teamwork abilities.
• Creativity and attention to detail.
• Languages: Proficiency in English and Telugu.
• Availability: Immediate joiners preferred.

• Performance Bonus

Roles and Responsibilities

The Offshore Delivery Leader would be responsible for the delivery team and oversee

Overall Offshore operations: 

• Develop and maintain policies and procedures for offshore deliveries
• Oversee the deliveries as per agreed SLAs committed to client and internal teams
• Draft SLAs & workflows with DWA offices / clients
• Responsible for the quality output from the team
• Be the POC for any offshore related assignments / escalations 

The Offshore staff/team responsibility: 

• Promote a positive and inclusive work environment that supports the professional growth of staff while fostering a commitment to service excellence
• Staff recruitment, onboarding, and outlining & overseeing all his/her team’s roles & responsibilities
• Will be responsible for oversight of staff growth, performance appraisals, training and development, and mentoring. Work closely with DWA HR.

Working with the Management:

• Set annual goals and milestones and develop a strategic plan for the DWA IN in cooperation with the country head
• Creating budgets: work with management on staffing plans and FTEs
• Reporting: provide management weekly, monthly or quarterly performance and progress reports

Key capabilities

The ideal candidate would be required to be excelling in the following:

• Understand country regulations and cultural sensitivities of different regions. Bridge the gaps if any and help conduct operations in the most professional manner.
• An Offshore Director/lead are responsible for building a company’s brand within internal stakeholders. The person should demonstrate ability to liaise with senior stakeholders across regions within the company.
• An Offshore Director/lead will be responsible for the team’s delivery and is as good as the team is. This person would be required to be a people person to be able to get the best out of his/her team.
• Talent is critical in the service industry and specifically in a delivery model. The Offshore Director/lead would need to be able to create the best-in-class talent pool by being involved in staff selection, training development, scheduling, and ongoing professional development of employees.
• An Offshore Director/lead job is a senior role and would report directly to a Country Managing Director. 

Halo believes in innovation by inclusion to solve digital problems. As an international agency of over 200 people specializing in interactive media strategy and development, we embrace equity and empowerment in a serious way. Our interdisciplinary teams of unique designers, developers and entrepreneurial minds with a variety of backgrounds, viewpoints, and skills connect to solve business challenges of every shape and size. We empathize to form deep, meaningful relationships with our clients so they can do the same with their audience. Working at Halo feels like belonging. Learn more about our philosophy, benefits, and team at https://halopowered.com/

Halo Media is seeking a Sr. Technical Lead to help our teams deliver with high quality and on time. To be successful in this role, you should be confident in delivering quality web solutions using Node.js and Angular.

Responsibilities

• Collaborates directly with Halo Delivery Lead and client stakeholders on defining and refining the project roadmap.
• Assigns and delegates tasks to achieve project goals, focusing on sprint-by-sprint objectives.
• Identifies risks and dependencies, ensuring the delivery of critical path features.
• Manages technical debt, avoiding gold plating and tracking, planning and championing relevant architectural implementations to be included in the roadmap.
• Engages on stories or bugs requiring deep technical expertise.
• Enforces best practices based on industry standards and supported by Halo’s Practice Managers.
• Ensures the highest quality of technical delivery possible.
• Helps the team by removing bottlenecks and frictions, limiting waste time, promoting a learning, and improving culture.
• Contributes to creating a friendly and supportive atmosphere in the team to build trust and foster maturity.
• Provides regular performance feedback to all team members and helps them in their career path

• Bachelor's or Master's degree in computer science, information technology, or a related field.
• Minimum of 2 years of experience in a technical leadership role, in a software development environment.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent problem-solving skills with the ability to think creatively and strategically.
• Demonstrated experience in the development and implementation of technical strategies, policies, and procedures.
• Strong understanding of software development methodologies and technical infrastructure.
• Expertise in Node.js / Nest.js / Apollo
• Experience with NoSQL such as CouchDB / MongoDB
• Experience working with AWS and Docker/Kubernetes
• Experience in Angular
• Excellent English communication skills, both written and verbal, with the ability to communicate technical information to non-technical stakeholders
• Candidates must be available to start immediately or within a very short timeframe. Prompt availability is essential for this particular role.

• Fully Remote Work!

If you're a professional who works with text, we have an exciting opportunity to use your writing, editing, technical, and creative skills in a new and innovative way. As an AI Tutor - Writer, you won’t just be writing; you'll be helping to shape the future of AI.

We’re seeking freelance writers, copywriters, and wordsmiths to collaborate with us in creating a diverse range of content. This role is more than traditional copywriting; it involves training AI systems by crafting text that teaches and informs their responses.

As an AI Tutor - Writer you will use your writing skills to create text covering a genuinely wide and varied range of topics. Working within our style guide, you will create responses that will form the ‘voice’ for future AI. You will create original, helpful, honest, harmless text responses and you’ll ensure that your work is fact checked by verifiable sources.

• You have some professional or educational experience in creative writing, copywriting or editing in English.
• Your level of English is native or proficiency (C2).
• You have a degree in communications, linguistics, literature, journalism, or similar.
• You are ready to learn new methods, able to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge.

• Take part in part-time, remote, freelance projects that respect your primary professional or academic commitments.
• Try your hand at an AI project and enrich your portfolio with new experiences.
• Make a tangible impact on the quality of AI.

Reporting to the Senior Paid Media Director, you will create impact within our Paid Media team.

You'll contribute to setting up and monitoring campaigns across multiple platforms and creating reports and forecasting for clients as needed.

Your primary responsibilities will include:

• Proficiency in Programmatic, Social and Search channels
• Experience in Direct Buy; setting up of PG and PMP deals in DV360
• Proficiency in CM360; creating placements, ads using bulk import, creating trackers
• Setting up campaigns in DV360/CM360, FB ads manager, Reddit, LinkedIn campaign Manager, and Google Ads
• Perform pacing and performance optimization of campaigns across multiple platforms.
• Technical QA of campaigns and troubleshooting any issues.
• Work with the account management and internal teams to identify and advance any opportunities to improve performance of campaigns
• Work on weekly/biweekly performance reports
• Proficiency in Google Sheets and Excel

Your Career

The Palo Alto Networks TechDocs team directly helps our customers improve their security posture to best protect against cyber threats. As a part of the R&D organization, we work hands-on with products and serve as the voice of our users and to identify best practice workflows. 

You’ll collaborate with product management, engineering, UX, and QA teams as you write content that helps users understand the risks their organizations face, and how to secure their employees no matter where they are. You’ll build relationships with our stakeholders in the field who work directly with customers, to ensure that our content enables our users to discover and adopt new features and to self-service.

This role is focused on our new cloud-delivered management platform, Strata Cloud Manager. The team works in an agile development cycle, following a docs as code methodology. In-product content is going to play a big role in making this growing product intuitive, and experience or interest in these areas would be great:

• UX content
• Information architecture
• Context-sensitive help
• Plain language
• Diverse content mediums like videos and walkthroughs
• Localization

Your Impact

• You’re curious, like to be hands-on with technology, and are eager to learn about cybersecurity
• You’re user focused and want to make sure that the end-to-end customer journey with the product is as simple and carefree as it can possibly be
• You’re an avid researcher—you’re not hesitant to dive in to something new and you know how to hunt down the information that you need
• You know how to prioritize and deliver on immediate requirements, while continuing to look ahead - You anticipate how we can meet user needs not only today, but tomorrow as well
• You’re a transparent communicator - You like to make sure that everyone is working with the same information - you work towards building consensus, and you set expectations effectively
• You write content that is both easy-to-read and informative - You have strong critical-thinking skills and use them to ensure that you are providing just the right information for users to achieve their goals
• You seek and are comfortable receiving different viewpoints and feedback, and you’re thoughtful in pushing back or adapting