Job Family:
Operational Effectiveness Consulting
Travel Required:
Up to 25%
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:
We are seeking an experienced and highly capable Senior Technical Writer to provide support to the Federal Emergency Management Agency (FEMA) Integrated Public Alert and Warning Division (IPAWS). As the Senior Technical Writer, you will play a critical role in creating, editing, and maintaining documentation across several active projects, striving for high quality, integrated work products to aid in the advancement of the client's transformational goals. The work of the Senior Technical Writer will help build a more equitable and far reaching national alerts and warnings ecosystem.
Responsibilities:
Review, coach, and assist in the development of program-level strategic plans, reports white papers, presentations, marketing materials, and other content for internal, client, and public audiences.
Ensure the documentation’s quality by editing, revising, rewriting, and analyzing the existing technical content to make it more user-friendly.
Establish and maintain strong relationships with internal and external stakeholders (including FEMA personnel, partners, and contractors) to serve as a trusted subject matter expert on the appropriate format, layout, and presentation of technical and non-technical material.
Evaluate and analyze user feedback to understand the customer and integrate the feedback to improve documentation quality.
Transform complex documentation into simple concepts that are easy to understand by varied audiences.
Manage multiple conflicting priorities while supporting the various process owners.
Collaborate with stakeholders to gather requirements, ensure alignment, and manage expectations throughout the document lifecycle.
Conduct regular communication and progress meetings with senior project management, providing updates on status and risks.
Coordinate with internal stakeholders to identify data required and inform of missing data needed to complete documents.
Establish and enforce project quality standards, ensuring deliverables meet defined requirements and expectations.
Check for accuracy and consistency in all documentation.
What You Will Need:
US Citizenship and the ability to obtain and maintain a federal Public Trust
Bachelor's degree
7 years of experience in technical writing, preferably in a government, telecommunications or disaster management context.
Be proactive and highly organized, with strong attention to detail and follow through with the ability to handle multiple, complex tasks, and establish priorities.
Excellent communication, and interpersonal skills.
Ability to thrive in a fast-paced, dynamic, and deadline-driven environment.
Capacity to work independently without significant guidance and be able to exercise good judgment, taking the initiative when necessary.
Proficient with the Microsoft Office suite (Word, Excel, Outlook, PowerPoint, Visio).
Experience in government consulting.
What Would Be Nice To Have:
Familiarity with FEMA policies, guidelines, and programs.
Interest in driving organic business development and pursuing new business opportunities in relevant client spaces.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
