Total 6 Senior Executive level PR / Media / Communications job vacancies in Bangalore - M0

Reporting to the Senior Paid Media Director, you will create impact within our Paid Media team.

You'll contribute to setting up and monitoring campaigns across multiple platforms and creating reports and forecasting for clients as needed.

Your primary responsibilities will include:

• Proficiency in Programmatic, Social and Search channels
• Experience in Direct Buy; setting up of PG and PMP deals in DV360
• Proficiency in CM360; creating placements, ads using bulk import, creating trackers
• Setting up campaigns in DV360/CM360, FB ads manager, Reddit, LinkedIn campaign Manager, and Google Ads
• Perform pacing and performance optimization of campaigns across multiple platforms.
• Technical QA of campaigns and troubleshooting any issues.
• Work with the account management and internal teams to identify and advance any opportunities to improve performance of campaigns
• Work on weekly/biweekly performance reports
• Proficiency in Google Sheets and Excel

Your Career

The Palo Alto Networks TechDocs team directly helps our customers improve their security posture to best protect against cyber threats. As a part of the R&D organization, we work hands-on with products and serve as the voice of our users and to identify best practice workflows. 

You’ll collaborate with product management, engineering, UX, and QA teams as you write content that helps users understand the risks their organizations face, and how to secure their employees no matter where they are. You’ll build relationships with our stakeholders in the field who work directly with customers, to ensure that our content enables our users to discover and adopt new features and to self-service.

This role is focused on our new cloud-delivered management platform, Strata Cloud Manager. The team works in an agile development cycle, following a docs as code methodology. In-product content is going to play a big role in making this growing product intuitive, and experience or interest in these areas would be great:

• UX content
• Information architecture
• Context-sensitive help
• Plain language
• Diverse content mediums like videos and walkthroughs
• Localization

Your Impact

• You’re curious, like to be hands-on with technology, and are eager to learn about cybersecurity
• You’re user focused and want to make sure that the end-to-end customer journey with the product is as simple and carefree as it can possibly be
• You’re an avid researcher—you’re not hesitant to dive in to something new and you know how to hunt down the information that you need
• You know how to prioritize and deliver on immediate requirements, while continuing to look ahead - You anticipate how we can meet user needs not only today, but tomorrow as well
• You’re a transparent communicator - You like to make sure that everyone is working with the same information - you work towards building consensus, and you set expectations effectively
• You write content that is both easy-to-read and informative - You have strong critical-thinking skills and use them to ensure that you are providing just the right information for users to achieve their goals
• You seek and are comfortable receiving different viewpoints and feedback, and you’re thoughtful in pushing back or adapting

Reporting to the Senior Paid Media Director, you will create impact within our Paid Media team.

You'll contribute to setting up and monitoring campaigns across multiple platforms and creating reports and forecasting for clients as needed.

Your primary responsibilities will include:

• Setting up campaigns in DV360/CM360, FB ads manager, Reddit, LinkedIn campaign Manager, and Google Ads
• Perform pacing and performance optimization of campaigns across multiple platforms.
• Technical QA of campaigns and troubleshooting any issues.
• Work with the account management and internal teams to identify and advance any opportunities to improve performance of campaigns
• Work on weekly/biweekly performance reports

Role and Responsibilities

Principal Accountabilities

Key Result Areas

overall purpose of the job. Describe each key result area in one sentence beginning

with an active verb

• Plan, write, edit, and publish clear, concise, and accurate technical documentation, such as help topics, release notes, and how-to articles of various CAE Crew Management products
• Write both user- and administrator-focused content for external and internal audiences
• Rewrite unstructured content into modular information types
• Review and edit drafts written by subject matter experts to ensure consistency of technical documentation across product lines
• Adopt the CAE Crew Management technical writing guidelines on drafts, and revise content to the needs of the intended audience
• Collaborate with cross-functional teams to validate the accuracy and completeness of technical documentation
• Research and learn a wide variety of software and functionality under the CAE suite of Crew Management applications
• Test new software functionality to validate documentation accuracy
• Create video tutorials, infographics, and screenshots
• Work with the technical documentation manager to refine processes and writing guidelines
• Collaborate with team members and other teams under an Agile Scrum environment, focusing on providing a specific value to customers at the end of each sprint

Your individual Talent Compass and Individual Development Plan will have specific, and time bound, key result areas and an individual performance plan will supplement these key result areas.

Knowledge and Experience

What you will bring to the job

What training, qualifications, skills and experience are required for any job-holder of this position?

Essential

• Bachelor’s degree in Technical Communication, Journalism, English, Information Technology, Aviation-related courses, or equivalent combination of education, experience, and professional training
• 5 – 7 years’ experience writing technical documentation in a software development company. Experience as technical writer in hardware or other information technology-related industry will be considered.
• Able to express technical concepts and procedures in clear, concise, and accurate content
• Familiar with topic-based authoring, content reuse, audience analysis, and component content management concepts
• Strong technical aptitude and ability to test the functionality of software systems with minimal instruction.
• Avid learner with a strong inclination to understand complex systems and domains. Eager to hunt down information to complete topics
• Experience using video tutorial tools (e.g., Camtasia)
• Experience creating infographics and graphical content to clearly communicate processes and concepts
• Knowledgeable in industry style guides such as Microsoft Style Guide, IBM Style Guide, Google Style Guide, Chicago Manual of Style
• Excellent communicator with above average English writing and speaking skills
• Experience or familiar with Agile practices in software development
• Patient and comfortable with receiving opposing viewpoints and feedback
• Strong inclination to solve customer issues and provide value to customers through usable and informative content
• Critical thinker and with a knack of spotting gaps in processes and standards
• Positive work ethic as demonstrated by adaptability, collaboration, autonomy, keen eye for details, composure under pressure, and strong desire for learning and discovery

Desirable

• Aviation industry experience or relevant field of study
• Experience in topic-based authoring using XML-based authoring tools (e.g., EasyDITA, Epic Editor, Flare, Structured FrameMaker, Oxygen)
• Experience in managing content using a component content management system (e.g., Ixiasoft, Vasont, Documentum)
• Experience or knowledgeable in advanced technical documentation framework and writing styles (e.g., DITA, Precision Content, Sun Microsystems Style Guide, Plain Language)
• Experience in Confluence administration and Confluence third-party macros.
• Experience using Atlassian applications (JIRA, Trello) and third-party Atlassian macros.
• Familiar with user interface design guidelines such as the Apple Human Interface Guidelines and Google Visual Components

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Social Media & Content Strategist 

12 months fixed term contract

As the Senior Social Media & Content Strategist, you'll be working with one of our clients - one of the largest video-sharing platforms with a growing community of video creators and consumers. You'll lead the design and execution of cutting-edge social campaigns and editorial programs. Collaborating with teams across multiple countries, including Japan, Korea, India, and Indonesia, you'll manage internal and external relationships, ensure effective content distribution, and oversee day-to-day operations and community management. 

You'll have the chance to work on exciting projects that will impact our clients' audiences while staying up-to-date with the latest trends and techniques in social marketing. You'll play a key role in shaping our clients' growth and success, using your expertise to drive impactful decisions and strategies. While copywriting, content production, and community management will be part of your role, your primary focus will be on leveraging data to optimise performance and drive results.

We’re looking for someone who is passionate about the brand and has a deep knowledge of video-sharing platforms, India creators, artists and influencers, is well-versed in social media management and has strong project management skills. 

Role: 

• Develop and execute an innovative content strategy for India that drives engagement and growth for our client
• Collaborate with local social marketing managers and vendors to optimise campaigns and editorial content
• Analyse campaign and content performance and provide data-driven insights and recommendations
• Stay up-to-date with digital best practices and industry trends to keep content fresh and relevant
• Develop and pitch new content ideas that align with social marketing objectives and key results
• Manage agency partners to ensure content assets are high-quality and strategic priorities are communicated effectively
• Oversee community management to ensure active and engaging social channels
• Play a key role in driving the growth and success of social marketing efforts across APAC.

You:

• 8+ years of experience in Social Media Marketing, Strategy and Community Management
• A passion for the video-sharing ecosystem, digital culture and current online social trends
• Strong understanding of social in India
• A strategic and creative thinker who is able to navigate around an always-on social landscape and roll with the changes in a dynamic environment
• Proficient understanding of social media analytics and experience with Sprinklr preferred
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Solid project management experience and account management traits
• Passionate about working as part of a larger team to deliver on a common goal
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Your Career

As a vital member of the Prisma Cloud Technical Documentation team, you play a crucial role in shaping an outstanding product experience. As a senior/lead technical writer for the Prisma Cloud cybersecurity platform, you will collaborate closely with product and engineering teams to craft documentation that empowers administrators, developers, and security teams to secure their cloud deployments from the early stages of software development and throughout the application lifecycle.

You will be actively involved through all stages of the software release life cycle and the strategic and  tactical activities of documenting and evangelizing the capabilities of the Prisma Cloud platform. Your dedication to producing detailed, engaging content isn't just a task—it's a direct contribution to helping customers seamlessly adopt Prisma Cloud, ensuring customer success.

Your Impact

• Champion the customer perspective and seamlessly integrate into a successful team dedicated to empowering developers and cloud security practitioners for secure outcomes
• Take ownership of the entire authoring and publishing process, ensuring that our content is easily accessible to users
• Develop a deep and extensive understanding of the product, enabling the documentation of end-to-end workflows that assist users in maximizing their security assessment and enforcement capabilities
• Proactively identify content gaps, addressing them with best practices, workflow enhancements, and troubleshooting information, all aimed at providing users with comprehensive, clear, and accurate documentation
• Embrace feedback to continually enhance the quality of our content
• Adhere to established processes and style guidelines, maintaining a uniform and cohesive voice across all documentation
• Create and deliver quality content consistently aligned with product release schedules