Is excellent attention to detail ‘Your Thing’?
We are looking for reliable and hardworking individuals, who'll play a vital role in supporting and leading our Train Cleaning team, to deliver spotlessly clean trains to our customers. You must be willing to work with our team of Train Cleaners and lead them to success, working outside and onboard our trains throughout the year to ensure we continually deliver hygienic and functioning trains for our customers.
As a Train Cleaner - Team Leader, you will play a vital role in supporting and leading your Train Cleaning team to offer a spotlessly clean train and a welcoming environment for all our customers. Not all of our roles are customer facing, we have station teams, TrainCare Centre teams (you'll be expected to be able to climb onto our trains from ground level), and on-board train cleaning teams, who all have pride in the service we deliver for our customers and colleagues, as we always strive for excellence.
Our trains and stations operate 7 days a week and we complete four different types of cleans within our teams in 24 hours, so it can be more difficult than you may think, but you'll quickly hit that 10,000 step goal.
On our day shifts, cleaning activities include, but are not limited to, removing litter/emptying bins, cleaning tables, and topping up soap and toilet as required. It could also include dealing with any significant cleaning issues, which otherwise left untreated could cause a train service to be cancelled, such as blood or vomit spills.
If this sounds like your thing, we’d love to hear from you.
Key responsibilities:
This is a varied and challenging role, but here is a taste of what your day-to-day activities could include, but are not limited to:
You’ll be responsible for the successful running of the shift, from start to finish
You’ll be expected to brief the team the shifts requirements and organise workloads to ensure our high standards are maintained
Ensure all Health and Safety protocol and procedures are always followed
Provide continuous support and relay our high standards to the team and any new team members
You'll be expected to answer questions/resolve any issues within your team
As well as working alongside the cleaning teams to ensure all work is completed in a timely manner
If you would like to see more of the great work our Train Cleaners do, please watch this video.
About you:
We are looking for reliable and hardworking individuals to fulfil this role. You’ll be willing to work outside, as well as on board our trains, throughout the year. You’ll also be flexible enough to deal with ever-changing demands. We teach you everything you need to know so you don’t necessarily need any previous cleaning experience.
We’re also looking for the following:
Ability to work in a team to get a job completed together
Confidence to build relationships with a wide variety of people and teams
Leading a team to successfully maintain Northern’s high cleaning standards
We like you to have pride in your work and pay attention to detail
Excellent communication skills
Have excellent initiative and the ability to think on your feet in sometimes difficult situations
And don’t forget that our selection process includes a safety critical medical assessment, that covers general health, vision, hearing, colour vision and drugs and alcohol testing.
Our Benefits:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply
Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
You can find out more here.
About Northern:
Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.
Ready to make them yours? Join us on this journey.
Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.
However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!
We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.
We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
