Job Summary:
We are seeking a strategic and experienced Head of Professional Services to lead our professional services division. As the Head of Professional Services, you will be responsible for overseeing all aspects of our services delivery, client relationships, and the growth and profitability of the division. The ideal candidate will have a proven track record in managing professional services teams, a deep understanding of the industry, and strong leadership skills.
Responsibilities:
Develop and execute a strategic plan to grow the professional services practice, including identifying market trends, client needs, and service offerings.
Drive business development efforts, including identifying new opportunities, nurturing leads, and expanding the client base to achieve revenue growth targets.
Lead, manage, and develop a high-performing team of professionals, providing guidance, mentorship, and fostering a collaborative and client-focused culture.
Ensure the successful delivery of high-quality services to clients, meeting their needs, deadlines, and budget requirements.
Build and maintain strong relationships with key clients, serving as a trusted advisor and providing strategic insights and solutions.
Collaborate with internal stakeholders, such as sales, marketing, and product development, to align strategies, leverage resources, and drive overall business success.
Stay up-to-date with industry trends, emerging technologies, and best practices, and lead efforts to continually enhance and innovate our service offerings.
Develop and monitor key performance metrics, such as project profitability, client satisfaction, and employee utilization, taking necessary actions to meet and exceed targets.
Manage and optimize resource allocation, ensuring the appropriate staffing levels and skill sets to meet client demands and project requirements.
Represent the company and the professional services division at industry events, conferences, and networking opportunities, and actively contribute to thought leadership initiatives.
Required Skills:
Strong business acumen, strategic thinking skills, and the ability to drive business growth and profitability.
Excellent leadership and team management abilities, with a focus on developing and motivating high-performing teams.
Exceptional communication, negotiation, and interpersonal skills, with an ability to build and maintain strong client relationships.
Deep knowledge of the investment accounting industry, including trends, challenges, and competitive landscape.
Proven experience in business development, client relationship management, and achieving revenue targets.
Strong project management skills, with the ability to oversee multiple projects and teams simultaneously.
Proficiency in relevant software and tools to manage project delivery and performance metrics.
Education and Experience:
Bachelor's degree in a relevant field (Master's degree preferred).
15+years of experience in the professional services or consultant/advisory role, with a proven track record of success in a leadership role.
What we offer:
Business casual atmosphere in a flexible working environment
Team focused culture that promotes innovation and ownership
Access cutting edge investment reporting technology and expertise
Defined and undefined career pathways allowing you to grow your own way
Competitive medical, dental, vision, and life insurance benefits
Maternity and paternity leave
Personal Time Off and Volunteer Time Off to give back to the community
RSUs as well as employee stock purchase plan and 401k with match
Work from anywhere 3 weeks out of the year
Work from home Fridays
Compensation Range: $185,000/YR-$225,000/YR + Bonus. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, Benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
