Is excellent attention to detail ‘Your Thing’?
We are looking for reliable and hardworking individuals, who are willing to work outside and onboard our trains throughout the year to deliver spotlessly clean trains to our customers to join our team of Train Cleaners on day shifts.
Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.
Ready to make them yours? Join us on this journey.
About the role:
As a Train Cleaner, you will play a vital role in offering a spotlessly clean train and a welcoming environment for all our customers. Not all of our roles are customer facing, we have station teams, TrainCare Centre teams (you'll be expected to be able to climb onto our trains from ground level), and on-board train cleaning teams, who all have pride in the service we deliver for our customers and colleagues, as we always strive for excellence.
Our trains and stations operate 7 days a week and we complete four different types of cleans within our teams in 24 hours, so it can be more difficult than you may think, you'll quickly hit that 10,000 step goal.
Day to day you will be cleaning on board our trains to ensure we continually deliver a hygienic, functioning, and welcoming environment for our customers. You don’t necessarily need cleaning experience, as we will teach you everything you need to know. The initial training is 1-5 days in the classroom (dependent on location) followed by practical and on the job training working with the cleaning team.
If this sounds like your thing, we’d love to hear from you.
Key responsibilities:
This is a varied and challenging role, but here is a taste of what your day-to-day activities could include:
Removing litter and emptying bins
Cleaning tables, windows, and touch points
Topping up replenishables in the toilets such as soap
It could also include dealing with any significant cleaning issues, which otherwise left untreated could cause a train service to be cancelled, such as blood or vomit spills.
If you would like to see more of the great work our Train Cleaners do, please watch this video.
About you:
We are looking for reliable and hardworking individuals to fulfil this role. You will be willing to work outside, as well as on board our trains, throughout the year. You will also be flexible enough to deal with ever-changing demands. We teach you everything you need to know so you don’t necessarily need any previous cleaning experience.
If you fancy doing your thing as a Train Cleaner, your greatest strengths will be:
Working in a team to get a job completed together.
Following instructions and attention to detail to successfully maintain high cleaning standards.
We like you to have pride in your work and always strive to be the best you can.
Our Benefits:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependants, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
You can find out more here.
Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.
However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!
We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.
We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
