Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About us
Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser Spirit of Migloo boasts uninterrupted 360-degree views while guests enjoy an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.
Cruise Sydney is part of Journey Beyond, a national tourism business focused on bringing Australia’s unique and iconic experiences to life.
About the Role
We currently have the opportunity for a motivated GPH/Deckhand to join our team here at Journey Beyond Cruise Sydney. This is a full-time position with an immediate start. You must have a GPH certificate of competence 1 in Marine Operations, or higher. In this role, you are primarily responsible for looking after the vessel, plus the safety and comfort of all guests on board while delivering high-quality service.
The ideal candidate will be someone with a positive "can-do" attitude, strong on-vessel experience, and a team player with excellent communication skills. They will also be willing to go above and beyond for our guests, crucial in achieving our goal of sharing special places and shaping lasting memories. Sound knowledge of the local area is a plus.
As a Deckhand and member of the Marine Operations crew, your daily duties include but are not limited to;
- Provide high-quality customer service and experiences to guests on-board
- All deck-hand shipboard duties like handling mooring lines, anchor, gangway. and assist in watch-keeping
- Perform constant deck rounds
- Assist guests with moving around vessel ensuring they are safe
- Interact and engage with our guests to ensure they're having a great experience
- Assist other team members while cruising if necessary (e.g. running food, washing dishes, etc.)
- Stocking up the vessels bar in between cruises
- Perform tasks to follow safety procedures as per vessel SMS
- Daily cleaning duties, including general vessel cleaning and housekeeping
- Be the first responder in emergency situations
About You
To be successful in this role you will know your stuff, be an all-rounder with deckhand and hospitality experience, and particularly passionate about guest experiences. You will have an energy that's dynamic and you have fun when you work. Who you are is important to us – we want you to be yourself, genuine, personable and be able to demonstrate your hospitality skills to the highest standards.
- Previous experience as a Deckhand, within the Hospitality industry is a plus
- General Purpose Hand Certificate 1 in Marine Operations or higher (essential)
- NSW Responsible Service of Alcohol (RSA) Competency Card (essential)
- Provide First Aid & CPR (essential)
- Strong personal presentation skills and team player
- Sound swimming skills and physical fitness
- Be highly self-motivated, with great energy and the ability to multi-task
- Excellent communication and interpersonal skills
- Reliable, self-motivated and proactive
- The flexibility to work varied hours including evenings, weekends, and public holidays
- Have the necessary working entitlements to work in Australia
- Must not be affected by sea sickness
A pre-employment medical and National Police Check may be required as part of this recruitment process.
Are you ready to join us? Your journey begins here!
To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. If you have any questions about the position, please call James Watts – HR Advisor on 0456 223 830.
Applications will be reviewed and progressed as they are received, so don't wait, apply now!
As a Journey Beyond employee, you'll enjoy:
- General discounts on Journey Beyond travel and experiences
- An attractive salary and a positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave Program
- Purchased Leave Policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
