Blackpool Teaching Hospitals NHS Foundation Trust is looking for a highly motivated and patient focused Healthcare Assistant to work within our Outpatient Departments. This is an exciting opportunity to join our expansive department that is part of the Clinical Support Services division.
Outpatient Department is the shop window to the hospital. We have seven different specialisms within our busy department; they include Surgical, Medical, Cardiac, Orthopaedics; Ophthalmology, Maxillofacial and Ears Nose and Throat.
Our Departments play a vital role in supporting patients and helping them remain in the community and in their homes whilst they receive high quality specialised care as outpatients.
As a Trust, we recommend that individuals employed in patient facing roles, or those located on a ward or department where patients receive a service are fully vaccinated against COVID-19.
The post holder will work as an integral part of the Outpatient team and be responsible for the co-ordination of all patient and environmental facilities/services in the Outpatient area, ensuring a clean, safe and comfortable environment.
The main elements of the role are ensuring the effective provisions of stock ordering, cleaning and maintenance services within Outpatients. You will also be required to undertake other non-clinical duties to meet individual patient / service needs as determined by the department sister/charge nurse and to liaise with support service departments.
To assist the department Sister/Charge Nurse to ensure the appropriate and effective delivery of facilities services in order to properly maintain the patient / clinical environment.
The post holder must comply with all relevant policies, procedures and training on infection prevention and control.
For further information on the Job Description and main responsibilities, Please see the attached Job Description.
Working for Blackpool Teaching Hospitals NHS Foundation Trust will provide you with lots of opportunity to develop your skills and further your career. The Trust provides services to the 440,000 residents of Blackpool, Fylde and Wyre and North Lancashire.
As a Trust we are committed to:
• Developing new roles and ways of working to ensure a flexible and innovative approach to staff.
• Real equality of opportunity.
• Continual development and learning for staff.
• Achieving a work life balance.
We are committed to the effective recruitment, retention and development for our employees, which is why we offer a great working environment, an attractive range of benefits and excellent opportunities for training and development.
The Trust is accredited as a disability Confident employer. That means we recognise our obligations to ensure people with disabilities are afforded equal opportunity to enter employment and progress if and where possible.
DUTIES AND RESPONSIBILITIES
1. To establish a pleasant and welcoming atmosphere and environment for patients, visitors and staff.
2. To maintain a clean and tidy environment (all clinical areas, sluice, nurses station, patient areas, waiting rooms etc)
3. To clean equipment as and when required and ensure ready for use.
4. To ensure correct stock levels are maintained and that stock is correctly stored in a timely manner.
5. To ensure all faulty equipment reported to the relevant department and sent for repair.
6. To complete and submit the Environmental Audit quarterly.
7. To ensure spillages (non-clinical) are dealt with swiftly and
8. To ensure the clinical area, clinic rooms and waiting areas, are safe and tidy at all times.
9. Report soiled curtains to the appropriate department and arrange for them to be changed. Also ensure the curtains are changed every 6 months.
10. To ensure out of date information is removed from notice boards and that all information displayed within the outpatient areas is laminated.
11. To ensure that all alcohol gel dispensers, paper towels, are replenished, thus contributing to the prevention of cross infection from one person to
12. To take responsibility for the hygiene standards of the kitchen area, including the staff fridges. To monitor fridge temperature, and take action where Ensure food in fridge is labelled, dated and any out of date food disposed of.
13. To ensure waste is segregated and disposed of into correct waste streams, waste bins are kept in good condition and
14. To report any non-compliance with the Trust waste policy and procedure to the sister/charge nurse.
15. To liaise on a regular basis with the Matron regarding feedback and action required following infection control
16. Print off new cleaning rotas and collect in the previous weeks cleaning rota’s and ensure they are dated and labelled.
17. Run the taps twice weekly to ensure the prevention of Legionella and report any problems accordingly.
18. Check and report if required the hospital wheelchairs that are kept at the reception to main outpatients.
19. Collect and distribute investigations requests to the relevant departments and record in investigation book.
20. Log jobs with estates for the whole department if required and chase up accordingly and inform sister / charge nurse.
Personal
This job description is intended to act as a flexible guide to the duties of the post and therefore will require revision in consultation with the post holder to reflect the changing requirements of the post, to enable the Trust to achieve its corporate goals and objectives.
There will be additional duties on a daily basis but these will depend on the needs of the service.
General
1. To introduce yourself to patients and staff and helping them as necessary.
1. To ensure that personal privacy, dignity and confidentiality of patients is maintained at all times.
1. Co-operate with the Trust in maintaining suitable standards of health and safety, including adhering to all Trust policies and procedures. Always work in compliance with policies and procedures. Report all unsafe situations, incidents and accidents as Trust
1. Maintain a professional image at all times and be an ambassador for the Trust/department. Have a welcoming and friendly manner at all
This advert closes on Thursday 4 Apr 2024
Proud member of the Disability Confident employer scheme
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.