• You will apply experimental theories, principles, and concepts to project development, execution, and advisory services.
• You will ensure assigned projects remain consistent with program objectives, costs, schedules, performance criteria, and existing policies.
• You will perform and execute a variety of complex engineering projects from conception to completion.
• You will analyze data and communicate results in oral and written presentations, provide consultative and expert advisory services, and assess the impact of new technology and requirements on current projects, systems, and processes.
• You will modify standard practices and adapt equipment or techniques to solve a variety of engineering problems.

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job :

Responsible for the successful management of a company owned distributorship, meeting or exceeding all operational and financial goals, including gross profit generation and lead acquisition strategies.

Job Components:

Financial:

• Accountable for the P&L and budget performance for the operation.

• Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies.

• Actively manage AR to maintain acceptable level for operation.

• Develop and implement action plans for accounts with unacceptable AR balances.

• Participate in developing annual operation budget.

• Manage inventory to coincide with selling activity to ensure proper levels.

• Plan for and identify root causes of inventory deviation through cause and effect analysis and design and implement action plans to address deficiencies.

• Manage Dealer Inventory Optimization (DIO) for maximum sales efficiency.

Customer Focus:

• Review, monitor and analyze tools on smart dashboard to identify markets that may be declining and design and implement action plans to address decline.

• Understands key account hierarchy, visits and  maintains relationships with key account decision makers at each.

• Manage dealer erosion.

• Develops expertise with regards to product and service competition in respective market.

• Key contact for complaints received by operation.

• Investigate all complaints and respond back to complaining customer within reasonable timeframe.

• Work with sales team to acquire new business within region.

• Formulates, develops, implements and measures market strategies penetration in respective market.

Human Capital:

• Communicate Enterprise initiatives, Division goals and Regional objectives to operation staff to ensure clarity and alignment.

• Establish set weekly meetings with operation staff.

• Provide annual performance reviews to all operation staff.

• Hire and promote individuals based on the proven behaviors that align with 5 requirements, 1 standard and the competencies identified for success for given job position.

• Manage labor to meet utilization objectives for operation.

• Provide performance management utilizing progressive discipline process.

• Provide recognition and reward for team members that demonstrate outstanding performance

• Provide consistent training and coaching to develop team members knowledge, abilities and skills.

Process:

• Ensures data integrity and timely submittals into reporting systems.

• Ensures compliance with all Company standard operating procedures, including OSHA, and DOT compliance.

• Focuses on development of best practices that provide greater productivity and efficiencies and drive distributorship revenue goals.

• Manage routing procedures to ensure maximum utilization of equipment and manpower.

• Provide on-going feedback for continuous process improvement

• Carry out Enterprise tests as needed.

• Support Enterprise initiatives from other business units as well as Division.

Qualifications :

• Minimum of 5 years proven managerial experience is required

• Previous experience in a Warehouse or Distribution environment a plus

• Computer skills including Word and Excel preferred

• Knowledge of battery or automotive systems a plus

• Fosters teamwork – Interest, skill and success in getting groups to learn to work together cooperatively.

• Strong Communication – both oral and written

• Detail oriented - Pays careful attention to details.

• Interpersonal awareness – Notice, interpret and anticipate others’ concerns and feelings

• Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities.

• Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen..

• Responsive - Reacts promptly to suggestions and requests.

• Actively and frequently seeks input from others.

• Managing Performance – Takes responsibility for team members performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly.

• Customer Focused – Focuses on satisfying customers

• Entrepreneurial Orientation – Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals.

• Initiative – Identifying what needs to be done and doing it before being asked to or required by the situation.

• Satisfactory completion of a post-offer criminal background check and drug test are required.

• Must have and maintain a valid Drivers License.

Scope Data :

• Contacts are internal –(Operation Directors. Market General Managers, ACES, NAC, HO staff) and external (Customers). 

• This position operates with high degree of relational interaction and minimal supervision. 

• Must build and maintain relationships across Enterprise associated with source data of all types.

Work Environment :

• Ability to sustain posture in a seated position for prolonged periods of time.

• Regularly required to use hands to grasp or handle, talk and hear, stand and walk.

• Specific vision abilities include close vision, depth perception and ability to adjust focus.

• Ability to occasionally lift and/or move 50+ lbs.

• May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.

• Prolonged use of personal computer & telephone.

• Ability to operate a motor vehicle.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sex, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Interstate Batteries' employees to perform their expected job duties is absolutely not tolerated.

Salary Requirements

Benefits Information

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

The Assistant General Manager will provide support and assistance to the General Manager.  This role will work closely with division leadership, local municipalities and will have a close tie to all hourly event-based employees at the venue.   This role will also assist by supporting additional Live Nation venues within the region when needed.

WHAT THIS ROLE WILL DO

• Responsible for managing all aspects of facility operations and maintenance, including but not limited to, front of house operations, preventive maintenance, third party contracting, limited governmental relationships, and staffing.
• Recruits, hires, trains, and supervises part-time staff/supervisors, including but not limited to: Security, Parking/Traffic, Cashiers, Maintenance, and Ushers/Ticket Takers.
• Develops and oversees overhead expense budget for House Departments.
• Assists, in coordination with the General Manager, in preparation of annual operations budget.
• Maintains and monitors records of all incident reports.  Investigates and manages all pending cases, including interviewing staff and attending arbitration hearings as necessary.
• In conjunction with all management and other personnel works to provide a safe and enjoyable facility for guests and employees including all Service Culture training.
• Ensure optimum operating condition of all theater equipment, such as communication equipment and crowd control devices.
• Investigate and resolve guest related complaints.
• Implementation and execution of all Live Nation policies, procedures, and programs.
• Develop and implement recruiting program for seasonal event staff and other seasonal positions.
• Develop and coordinate the Injury Prevention Program for staff.
• Development and maintenance of municipality relationships including police, fire, rescue, parks and other departments.
• Coordinate and manage subcontractors and third party vendors to ensure safe, efficient and successful events
• Respond to patron complaints as necessary
• Coordinate with facilities team to develop long term preventive maintenance programs, capital expenditure programs, and other asset protection and improvement programs
• Coordinate and actively communicate to the neighboring businesses and residents as needed.
• Provides support to neighboring venues within the region/market.
• Other duties as may be assigned.

WHAT THIS PERSON WILL BRING

Required:

• Bachelor’s degree in business or related field, or comparable work experience
• Minimum 5 years experience as a manager in a hospitality related business
• Flexible Schedule (days/nights, weekends, and holidays)
• Ability and flexibility to travel when needed
• Tolerance of all cultures, music and art forms

Preferred:

• Previous experience working with local municipalities, such as police, fire, etc.
• Previous experience supervising and managing large volumes of part time, event based employees
• Experience in a live music environment

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position in California is:

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.