Total 8 Manager level Others job vacancies in Blaenau Gwent, Wales

Join our dynamic team and be an integral part of ensuring exceptional service delivery across our operational sites. As the Assistant Area Manager/Field Response Operative, you'll support the Service Delivery Manager in managing and optimizing the day-to-day operations. This role offers an exciting opportunity to work closely with our cleaning teams, engage directly with clients & respond to onsite needs.

Key Responsibilities:
• Assist the Service Delivery Manager with daily operational planning, ensuring efficient and seamless service across all sites.
• Engage with clients to maintain & achieve KPI targets, providing prompt and professional communication.
• Collaborate with the cleaning teams for rota planning, holiday scheduling and absence covering, ensuring no service disruption.
• Complete monthly wage sheets, ensuring accurate records and timely submissions.
• Support training initiatives, maintaining compliance & up-to-date standards across the team.
• Respond promptly to emergency call-outs, managing onsite issues & resolving them efficiently.

What we are looking for:
• Proven experience in Operations Support, ideally with the cleaning or facilities management sector.
• Strong organizational skills with ability to manage multiple tasks & prioritize effectively.
• Excellent communication & interpersonal skills for engaging with both Clients & Team Members.
• Flexibility to respond to emergency call-outs as needed.
• Proficiency in managing schedules, Rota, and Wage Sheets.
• A proactive approach to training & maintaining compliance standards.

Why Glen Group?
We value dedication, team work, and commitment to delivering the best service possible. If you're ready to take on a role where every day is different and where you can make a real impact, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Schedule:
• Day shift
• No weekends

Work Location: In person

Job Description

• Leading a team of 15 across multiple outlets
• Working closely with the account manager to maximise sales opportunities
• Ensure that the location achieves, as a minimum, the financial targets agreed with the client in line with the budget
• Monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate
• Hold team meetings on a regular basis to communicate targets, standards required and company and client information
• Work with your account manager to prepare budgets; achieve and maintain the food cost in accordance with the budget
• Develop and evolve all client’s services at location, ensuring regular adjustments and improvements are both recommended and implemented

Company Description

GENERAL MANAGER - Come be a part of the food revolution!

Salary of £30,000 and term time working.

We are recruiting a General Manager for one of our exciting higher education locations in Llanelli.

Be part of a newly structured team taking leadership over a busy multi outlet operation on this flagship contract.

Benefits:

• £30,000 per annum
• Monday to Friday, with some flexibility for occasional hospitality/events
• Term time only role
• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Qualifications

• A background in the corporate / contract catering sector
• Stable & progressive career to date
• Easily commute to Llaneli and other locations in Carmarthenshire.
• You thrive on getting the best out of people and maximising commercial opportunities
• You draw satisfaction from managing, training and supporting a team
• You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
• Have experience in an General Manager role ideally in contract catering or hospitality
• Good understanding of report writing and financial management.
• Possess excellent supervisory and communication skills
• Good delegation and influencing skills
• Able to demonstrate your analytical approach to problem solving
• Have the ability to display a real passion for food and customer service
• Strong financial acumen with proven experience

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a General Manager to join the team at our James Pringle Weavers, Anglesey.

As General Manager we are looking for a well rounded and commercial ‘retail manager’ who is proactive in their approach and can work using their own initiative, fashion experience desirable however not essential as full training provided.

The ideal candidate will have previous experience in management of personnel within a retail outlet.

Experience within the tourism business and managing high turnovers is an advantage.

As General Manager, you will be expected to:

- Drive sales through your team
- Manage the day to day operation of the store whilst ensuring costs are contained within targets.
- Maximise store profitability by promoting sales within the store.
- Ensure that a high level of customer service is delivered at all times.
- Manage, coach and motivate the team to deliver to all targets and lead by example.

The ideal candidate will have:

- Commercial awareness
- Excellent leadership credentials
- An ability to drive sales through your team
- Good training and development capabilities
- Desire to progress within our ever‐growing business.
- Applicants must be fully flexible and willing to work weekends.

If interested in this position, please apply today!

Cleaning Contract Manager

Based across North Wales including Dolgellau, Wrexham and Holyhead

£28,000 per annum plus company car

We are looking for an experienced Cleaning Contract Manager to join our growing North division overseeing a large contract.

You'll be overseeing all aspects of cleaning for 44 local authority sites across the North Wales region. You will have direct Line management responsibility for 24 operatives, demonstrating the energy and drive to take the contract forward.

As a Cleaning Contract Manager, you will be responsible for:

• Maintaining strong client relationship with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Contract Manager, you will have the following expertise and attributes:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Strong commercial awareness, financial management, and IT literacy
• Passionate, flexible, trustworthy, and innovative.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

• We are employee-owned, making you a beneficiary of our future success
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Qualifications:

Key Qualifications

• Management Qualification

Keywords:

Dolgellau, Wrexham Holyhead Cleaning Contract ManagerArea ManagerFacilities ManagementCleaning

Head Housekeeper - Monmouth Premier Inn


Come and be a Head Housekeeper at Premier Innin Monmouth. Take the next step in your managerial career by leading our Housekeeping team to even greater, cleaner and comfier stays for our hotel guests. Immediate start, experience of shift leadership required.


PAY RATE: Up to £12.59per hour


CONTRACT TYPE: Fixed Term Contract - Until 28th November 2024



HOURS: 25 Hours, across 5 days a week - guaranteed hours to plan your week around
This role will include a mixture of midweek and weekend shifts.
Weekday shifts will start from approximately 09:00am and weekend shifts will start from 09:30am/10:00am


LOCATION: Monmouth Premier Inn
Portal Rd, Monmouth NP25 5FP


Why you'll love it here: 




Training and support: We've got the super user-friendly tools that will make life easier managing the team from the start and the warm welcome we're known for. If you want more, we've got the career path for you!


Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants








Pension and saving schemes: Company pension and save as you earn scheme


Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more


Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us




What you'll do: Join us at Monmouth Premier Innas a Head Housekeeper, leading the team that help guests rest easy. Use your management skills and passion for cleaning to take your housekeeping team to greater heights and be part of the UK's leading hospitality business, Whitbread.

The General Manager for F45 Training, Inc. across the APAC region will be responsible for leading cross-functional initiatives related to operations management, franchise network performance, and strategic planning with the APAC franchise network. The key roles and responsibilities are:

• Assess and identify key challenges and opportunities that currently exist in the APAC network; develop strategic plan focused on driving successful recovery and ongoing operations of the region; present plans and results directly to the C-Suite and Leadership Team for discussion and approval of major strategic initiatives for the APAC region. 
• Establish strong relationships and credibility across all levels of business line management. As the APAC leader, responsible for designing performance management processes, mobility processes, and communication tools. Collaborate in design, infrastructure, and communication. 
• Maintain a collaborative, cohesive work environment by assisting, leading, and influencing the franchisor organization at various levels and with franchise partners.
• Facilitate the development and acclimatization of our franchise partners to support and deliver initiatives that support our strategic goals. Establish critical success factors, goals, and systematic key performance indicators (KPIs) to enable tracking of franchise partners’ health after new studios are opened and post-opening franchises are established.
• Establish accountability, urgency, and effectiveness while providing guidance, encouraging engagement, and providing support. This includes client relationship management (CRM), network communications, and network coordination (virtual) monthly communication. Regularly communicate successes and roadblocks to your manager to better inform the team’s goals and targets.
• Coordinate with internal constituencies to produce a report that summarize the performance of the APAC franchise network; update the report on a regular basis and distribute to C-Suite and Leadership Team with key insights.
• Participate and assist in planning annual conventions, summits, seminars, and business meetings. Attend franchise grand openings as directed and coordinate with preferred “partners” on business operations and strategic events.
• Develop and implement strategic action plans to deliver on brand and unit-level performance objectives by overseeing franchisee success strategies that create operational efficiencies and EBITDA growth.
• Analyze long-term requirements and make recommendations and proposals for implementing strategies geared towards driving business success in the APAC region.

To be successful in this role, the ideal candidate will bring the following skills, abilities, experiences, and credentials:

• Bachelor’s Degree in business administration, marketing or a related field required; Master’s Degree preferred.
• Minimum 5 years prior related experience in a management position within a franchise business model required. 
• Prior experience in operations leadership and/or performance management in fitness franchises preferred.
• Strong financial acumen and experience in budgeting, financial analysis, and business planning required. 
• Exceptional leadership and communication skills with the ability to inspire and motivate teams required.
• Requires knowledge of fitness industry trends, consumer behavior, and competitive landscape in the APAC market.
• Strategic thinking with the ability to make data-driven decisions and adapt to changing market dynamics required.
• Requires the ability to travel up to 50% of the time across the APAC region.

F45 Training is committed to offering competitive pay and benefits.

• Competitive salary, based on experience
• Casual dress and laid-back work environment
• Fun, fitness and health orientated environment

F45 is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Who we are, what we do & why we do it

We are Dext, the market leader in accounting & bookkeeping automation software, trusted by over 1 million Small and Medium Businesses (SMBs) worldwide. We serve accountants, bookkeepers and SMBs (through their accountants or increasingly directly via e-commerce).

Our suite of tools makes accountants more productive, profitable and powerful. In doing so we give them back the most precious commodity, time, which they can use to add greater value to their clients.

The role - what you’ll do

We are seeking a new General Manager to lead our APAC region, which includes the direct leadership of the sales function. Reporting to our CRO, Glen Foster (https://www.linkedin.com/in/glenfoster1/ ) who is based in London, you'll run a team of revenue generation specialists with the support of small leadership team who head up Account Management & Customer Success, New Business and Business Development. You'll also have a small Marketing team and a People and Finance team to support on a day to day basis.

Key Responsibilities

• Build, develop and lead a diverse team to deliver against revenue and active client growth targets.
• Represent Dext externally as the senior representative for APAC, owning the strategy and budget needed to win the market. This will include working alongside the Chief Revenue Officer and the Senior Leadership team, to ensure alignment with the global company strategy.
• Provide expertise on local market dynamics and needs. Ensure central functions (esp. product, marketing, CS) understand those needs, and hold them accountable for delivering to them.

Success Measures

• ARR bookings performance of APAC against target.
• Cost Management to P&L goals
• Employee NPS, Retention and Success.
• Customer NPS
• Active client

About you - what we are looking for

Skills

• Ability to recruit, develop and coach the Dext APAC team; managing people on their team for the full 'life-cycle' of their time at Dext
• Building and owning the employee culture in APAC
• Set the strategic direction for the APAC business, translating strategic direction into regional-specific sales and marketing strategies and tangible implementation activities.
• Has a strong grasp of the key business KPIs and has the ability to accurately forecast revenue and costs
• Ability to define, refine and improve marketing, sales and customer success methodologies
• Is experienced at influencing at the highest levels - working both at the C level and also with other directors within the organisation
• Strategically highly competent. Ability to set and execute on a vision which maximises value for us and our customers
• Ability to work collaboratively to create a strong go-to-market proposition for their market, targeting prospects, and translating customer needs, whilst accounting for internal capacity and competency. The output of this work should be a clear plan for achieving predictable, on-target revenue for their market.
• Ability to identify, negotiate and execute strategic partnerships with relevant market players to help drive sales and customer growth.

Knowledge

• Strong understanding of the competitive landscape we operate in; keeps abreast of the value proposition and limitations of competitors within the same space as Dext, as well as newcomers entering the market.
• Clear understanding of our full product suite and the value it can provide customers. Keeps up-to-date with all new releases, and proactively builds knowledge of upcoming features / services into sales strategies for the coming months.
• Experience of successfully managing a commercial team in a fast growth SaaS environment, closing deals at various levels of complexity, and generating expansion revenue. Understands how to lead a multi-functional sales team; ideally should have experience leading the pre- and post- sale commercial function(s) in a hyper-growth environment (+40-50% YoY growth).
• Strong understand of SAAS metrics and KPIs as well as levers to improve performance of key metrics over time

Behaviours

• Committed to collaborative working practices. Experience working across functions and geographies, including Marketing, Product, Finance and Revenue, and able to set standards within the region team for those practices.
• Acts as an Entrepreneur for the region in question, with responsibility for targets, P&L and the team. Strong financial understanding of SaaS KPIs and how they impact the overall strategic company goals.
• Brings gravitas to commercial relationships, demonstrating natural leadership tendencies for your team, throughout the company and for customers.
• Accustomed to working in a fast-paced, ever-changing environment; able to remain calm and focused, and pivot quickly when necessary.

These are our ideal requirements, but we hire based on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies.

You can read more about our Diversity & Inclusion commitments here.

What you will be a part of

We are a highly ambitious, innovative, market-leading FinTech. We are a global, well-funded business but have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

What we will give you - the perks

• Opportunity to join a rapidly growing region in a global FinTech

• Competitive salary and vacation policy
• Comprehensive benefits
• Flexible work environment
• Great community with build your career - regular team events, end-of-quarter learning days, coaching

As the General Manager, Touring Operations, you will ensure the successful delivery of our Outback Spirit touring program that operates throughout Australia.

About Us

Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 10 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

About the Role

You will report to the Executive General Manager and be responsible for strategic leadership and overseeing the day-to-day delivery of the Outback Spirit touring program. You will be responsible for leading the operations team to deliver exceptional experiences to our guests across various tour offerings.

The key responsibilities of this role include, but are not limited to:

• Developing and implementing strategic plans to drive growth and profitability of the Touring Operations.
• Overseeing the planning and execution of all touring operations, ensuring safety, quality, and guest satisfaction.
• Managing and developing relationships with key partners, suppliers, and stakeholders.
• Leading and mentoring the operations team, fostering a collaborative and high-performance culture.
• Monitoring and managing financial performance, including budgeting and forecasting.
• Identifying opportunities for innovation and improvement in systems, processes, and guest experiences.

• Achievement and proactive management of the Net Promotor Scores (NPS).
• Contribute to the development of new products and experiences.
• Manage the effective maintenance, performance, and productivity of the asset base.

This position is based in the Albury office with travel required to regional and remote areas to visit touring staff and suppliers and conduct on-tour quality control.

There will be a strong emphasis on continuous improvement to ensure and maintain the highest quality and distinctive Outback Spirit service, fostering an engaged, skilled and motivated team.  The role calls for a strategic thinker with strong analytical skills.

The ideal candidate for this role will possess:

• A minimum of 10 years of experience in tourism or hospitality, with at least 5 years in a senior leadership role.
• Experience in managing and leading a multifaceted national touring operation and managing complex operational challenges.
• Excellent strategic thinking and business planning skills.
• Strong leadership capabilities, with the ability to inspire and motivate a diverse team.
• Exceptional communication and relationship-building skills.
• A customer-centric mindset and a passion for creating unforgettable travel experiences.
• Strong financial acumen and the ability to manage budgets and drive profitability.
• An understanding of the Australian tourism industry and market trends.
• A passion for and demonstrated experience in the delivery of great customer service.

• An attractive salary
• The amazing opportunity to work in a dynamic, growing tourism business.
• Generous discounts on Journey Beyond travel and experiences.
• Discount on Journey Beyond merchandise.
• Study Assistance to prepare you for expanded career growth opportunities.
• Generous discounts with key suppliers such as Qantas Club & Appelles product.
• Exclusive private health partnership with MediBank.
• Access to leading Employee Assistance Program (EAP) providers.

If you have a passion to travel and a love for sharing unique and iconic experiences through the delivery of an exceptional product, we would like to hear from you.

Apply now!