Total 12 Others level Others job vacancies in Hybrid - Manila

WHAT YOU’LL LIKE ABOUT US 

• Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. 
• We geek out on new ideas, proposals, and anything that will positively impact our clients and of course, you!
• We’ve got training sessions in store to help you level up your skill set. 
• With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
• We have rest and relaxation benefits. 
• We also cap off every week with a bit (a lot) of competitive board games.

WHAT IS YOUR ROLE

We’re on a mission to keep children safer online - both at home and at school. We use cutting-edge machine-learning technology to detect issues like cyberbullying, sexting, signs of depression, suicidal thoughts, and more. We also offer internet filtering and limits.

As our Senior Technical Support Specialist Tier III, you’ll engage with our potential customers, help new customers get the most out of Bark, and gather feedback from customers who choose to discontinue using Bark. You will be responsible for the success and retention of customers, while responding to and resolving escalated technical, product, or account issues. This is an incredibly important role that makes a direct impact on the company’s success.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

• Act as the company gatekeeper using computer technology to handle email inquiries, and phone calls.
• Have scheduled availability for Tier III (escalated) calls, tickets, and chats.
• Participate in resource development to benefit the team at large in specified areas of expertise
• Respond to inbound customer service questions about product functionality, pricing, billing, and generally advise on company information.
• Provide suggestions for improvement or new features based on customer feedback and work with our engineering team to implement them.
• Provide thought leadership on your assigned shift for all Tier I and Tier II agents as it relates to troubleshooting and problem resolution
• Provide shift oversight when managers are unavailable to ensure efficient handling of all incoming customer communications Demonstrate proficiency in technical troubleshooting best practices and ability to document and escalate issues to the product team

• 2+ years of related experience is required for applicants with a Bachelor's degree.
• Previous experience working as a Team Leader
• Excellent written and verbal communication skills via email, telephone, in-person, chat
• Learn quickly and exhibit tech savviness.
• Ability to work under pressure, organize, and prioritize responsibilities.
• Experience speaking about technology with non-tech-savvy customers.
• Knowledge of Google Suite, and Zendesk (or other ticketing system).
  .

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

The organization is engaged in the recruitment and placement of manpower for overseas employment, primarily focused on construction projects in the oil and gas industry. It serves as the recruitment agent for a Construction International company based in Singapore, and exclusively supplies manpower to projects undertaken by the Corporation, a recognized EPC (Engineering, Procurement, and Construction) company headquartered in Yokohama, Japan.

The General Manager has overall responsibility and accountability for managing operations, ensuring the deployment of qualified Overseas Filipino Workers (OFWs) is fulfilled efficiently and effectively. They ensure compliance with relevant rules and regulations governing recruitment and mobilization of Filipino workers, as specified by the Department of Migrant Workers (DMW), while maintaining the organization’s financial stability.

The General Manager leads efforts to identify, evaluate, customize, and implement opportunities to drive business growth in the coming years. They also strengthen employee engagement and foster a dynamic work environment to ensure employees maintain high professional standards and loyalty to the organization.

Responsibilities:

• Manage compliance with Department of Migrant Workers (DMW) regulations.
• Oversee HR, accounting, and finance functions, including payroll and invoicing for OFWs and other deployed personnel.
• Ensure accurate financial reporting, variance analysis, and compliance with tax and statutory requirements.
• Coordinate with internal teams (HR, project department) to address recruitment, documentation, and overseas deployment issues.
• Plan future business opportunities, identify new business potential, and manage costs effectively.
• Maintain regular communication and manage relationships with key external stakeholders, attending important meetings as needed.
• Oversee the operations of the project HR department to optimize resources and efficiently mobilize approved staff.
• Develop strategies to improve manpower supply models, enhancing recruitment, deployment, and retention processes.
• Work with accounting, finance, and administration to ensure financial stability and compliance with corporate and regulatory requirements.
• Provide insights and recommendations on financial performance, business risks, and strategic initiatives.
• Investigate and pursue opportunities that could enhance business potential, operating capabilities, and financial status.
• Liaise with Corporate & Legal, DMW, BIR, and other relevant government agencies on regulatory matters affecting operations.
• Collaborate with various external and internal offices across departments (HR, construction, planning, health and safety, overseas administration) as needed to address relevant concerns.
• Foster a positive work environment through employee engagement, development, training, and teamwork.

Must-have Skills / Qualification:

• 10+ years of professional experience in a progressive company.
• 5+ years in a managerial position handling operations, HR, or finance.
• Familiarity with financial and accounting fundamentals (e.g., balance sheets, income statements, tax regulations).
• Must be able to problem-solve with common sense and work with diverse teams.
• knowledge of Department of Migrant Workers (DMW) regulations and proven ability to manage compliance.
• Experience overseeing HR, accounting, and finance operations, including payroll and invoicing for OFWs or similar deployed personnel.
• Strong background in financial reporting, variance analysis, and ensuring compliance with tax and statutory requirements.
• Proven ability to coordinate with internal teams, such as HR and project departments, to manage recruitment, documentation, and overseas deployment processes.
• Demonstrated expertise in strategic business planning, identifying new opportunities, and effectively managing costs to achieve business goals.

Location: Makati

Employment: Full-time Employment

Client Direct Hiring

Dayshift

Our client is an accounting firm (CPA) providing a full range of professional services including audit and attest engagements, compilations and reviews, tax preparation and compliance, business and management consulting, bookkeeping, payroll, and other related services. They serve clients in various industries such as staffing agencies, real estate, doctor’s offices, dental clinics, auto repair shops, retail, restaurant, professional services, not-for-profit, landscaping, among others. They focus on serving small and mid-size organizations in the New York and New Jersey areas.

This is an exceptional opportunity to take the lead in shaping the Philippine operations. The company is eager to expand the team, and this role will play a pivotal part in driving that growth.

Over-all Purpose and Responsibilities:

As the Managing Director, you will lead a small team with a strong focus on continued growth. This role requires a hands-on approach, where you’ll actively lead from the front as the company expands incrementally. Your core responsibilities will encompass leadership, strategic planning, capacity management, service delivery, legal compliance and team development.

Responsibilities:

• Management and supervision of functional managers (audit, tax, accounting and bookkeeping)
• Monitoring of completion of client deliverables
• Recruitment and retention of professional staff:
• Development and implementation of recruitment strategy
• Development, benchmarking, and adjustment of compensation strategy
• Resource allocation:
• Creation of staffing plan at the beginning of the year (capacity planning)
• Optimization and adjustments to the staffing plan during the year
• Operational Metrics:
• Development of annual operating goals and budget
• Review of operational metrics (e.g., revenue and expenses by functional line, staffing efficiency, budget versus actual
• Marketing:
• Implementation of marketing plan
• Compliance:
• Review of company-wide financial statements
• Oversight of financial, tax, payroll, and other regulatory compliance
• Other job responsibilities may be assigned to you depending on business needs.

• Candidates from any industry are welcome, with a preference for those coming from accounting firms.
• Proven experience managing and supervising functional managers in areas such as audit, tax, accounting, and bookkeeping - Highly advantageous
• Proficiency in developing annual operating goals and budgets
• Knowledge of implementing and managing marketing plans to support business objectives
• Experience in reviewing and ensuring the accuracy of company-wide financial statements
• Strong oversight capabilities for financial, tax, payroll, and other regulatory compliance areas.
• Strong leadership, organizational, and problem-solving skills
• Excellent communication, interpersonal and leadership skills
• Ability to work effectively under pressure and make data-driven decisions

Job type: Permanent

Emp type: Full-time / Direct Employment

Schedule: Monday – Friday. Part of the workweek aligned with Philippine business hours and the other part with US business hours. Specific working hours can be flexible and will be negotiated with the candidate later on in the process.

Location: Quezon City - Hybrid

Industry: Accounting Firm

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE 

As the Team Captain, you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience  Manager as well as the People Manager to identify growth and development opportunities for the team members. 

WHY DO WE WANT YOU 

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. 

WHAT WILL YOU DO 

People Management 

• Identify growth and development opportunities for team members - coaching
• Monitor attendance and punctuality and other people issues of all team members and consistently escalate them to the HR department for proper disciplinary action as needed

Performance Quality Management 

• Monitor and assess team members’ performance, and provide timely feedback through regular coaching as well as through Weekly and Monthly performance reviews. 
• Ensure that team members are properly trained and working consistently to meet client needs.
•  Ensure that the team meets company and client-specific KPI targets. 

Logistics 

• Ensure that team members and equipment needs are met to sustain service levels. 
• Recommend/suggest relevant alternatives to the product or tool being used by the company. 

Internal Coordination 

• Work with the People Development Manager to make recommendations for their team member’s career path, and assist in making a comprehensive training plan for them. 
• Relay consistent issues to the Service Delivery Manager in a timely and efficient manner.
• Helps in culture building particularly in embracing our Core Values and practicing what a Boldr leader should be.
• Guide advisors and analysts to foster growth and development, best practices, and optimal morale in the organization.

External Communications 

• Be familiar with the client’s key contacts, unique requirements, and operating processes Implement policies related to the Client’s products.
• Contribute to the ongoing development of customer support and success processes.
• Demonstrate mastery of the company and Client’s offerings (i.e. its product and services).
• Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved.
• Identify opportunities for continuous improvement and additional client value, discussing directly with the Client Experience Manager.

WHAT WE’LL LIKE ABOUT YOU 

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• Passionate about learning and developing relationships with clients 
• Analytical and a problem-solver 
• Able to multitask and prioritize 
• Adaptable to change and attentive to detail 
• Able to work well in a team environment 
• Able to reduce frustration on heated topics by listening and being solutions-oriented 
• Fluent and articulate with strong writing and clear presentation abilities - persuasive but empathetic 
• Able to handle conflict and pressure, set priorities and abide by them, and consistently maintain a positive client service image under difficult conditions

YOU HAVE… 

• Three years of supervisory experience in a related field (especially email and chat support).
• A general understanding of content moderation. 
• Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly preferred).
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
• Excellent verbal and written communication skills. 
• Ability to understand and communicate complex ideas to customers, both verbally and in written form.
•  Aptitude to quickly learn and navigate new technology, systems, and applications. 
• Ability to accept feedback gracefully and with an open mind.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

Eram Talent is currently seeking a highly motivated and organized FM Coordinator specializing in Cleaning and Janitorial services to join our team in Saudi Arabia. As an FM Coordinator, you will be responsible for overseeing and coordinating all aspects of cleaning and janitorial operations for our clients.

You will play a crucial role in ensuring the cleanliness and maintenance of facilities, adhering to industry standards and regulations. Your attention to detail and strong organizational skills will contribute to the smooth and efficient operations of our clients' facilities.

Join Eram Talent and be part of our commitment to excellence in facilities management.

• Prior experience in facilities management or a related field, with a focus on cleaning and janitorial services
• Knowledge of cleaning techniques, equipment, and supplies
• Strong organizational and coordination skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent communication and interpersonal skills
• Working knowledge of applicable health and safety regulations
• Proficiency in English; knowledge of additional languages is a plus
• Flexibility to work evenings, weekends, and holidays as required

WHAT IS YOUR ROLE

As the Team Captain, you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent, as well as coordinate with clients from time to time. You will also be working with the Service Delivery Manager and the People Team to identify growth and development opportunities for the team members.

WHAT WILL YOU DO

People Development

• Identify growth and development opportunities for team members to enable career progression and self-development
• Monitor and assess team members’ performance, and provide timely feedback through regular coaching through the Employee Discussion Log and Quarterly Performance Appraisals
• Helps in culture building particularly in embracing our Core Values and exemplifying what a Boldr leader should be

Team Management

• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases

• Ensure that team members are properly trained and working consistently to meet client needs
• Ensure that the team meets company and client-specific KPI targets through product/service training

Internal Coordination

• Work with the People Team to make recommendations for their team member’s career advancement based on their personal aspirations and learning needs
• Relay consistent issues to Service Delivery Manager in a timely and efficient manner

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes
• Demonstrate mastery on the company and client’s offerings (i.e. its product and services)
• Understand, investigate, and solve any complex client requests or complaints
• Identify opportunities for continuous improvement and scaling growth, in coordination with the Service Delivery Manager

YOU HAVE…

• Bachelor's/College degree in a relevant discipline you’re passionate about!
• Three years of supervisory experience in a related field
• At least 1 year of BPO (Customer Service or Sales) experience 
• Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications 
• Excellent verbal and written communication skills
• An ability to understand and communicate complex ideas to clients
• Aptitude to quickly learn and navigate new technology, systems, and applications
• Ability to accept feedback gracefully and with an open mind
• Customer orientation and ability to adapt/respond to customers with diverse backgrounds

• Law Benefits
• Private Health Insurance
• Paid Time Off
• Training
• Life insurance
• Mental Health Support
• Learning and Development Programs

As a captain waiter you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

 Requirements

Education: Graduate of Culinary Arts or Hotel and Restaurant Management

Experience(s): Two (2) years work-related experience

presentation Specific Knowledge: exposure in restaurant operations, customers relations, cooking, food

Problem Solving and Decision Making

· Coaching and Mentoring

· Professionalism

· Client Service

· Innovation and Creativity

· Job Knowledge

· B. Knowledgeable in food presentation

· C. Sanitary and Hygiene regulations

· D. Inventory Management

· E. Time Management

SSS, PhilHealth and Pag Ibig (Government Mandatory Benefits)

Service Charge

Tip

WE'RE LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES

Job Title: Social Media and General Virtual Admin Assistant

Working Hours: To Be Determined

Salary Range: $900 - $1500/month

Join our dynamic team! We are seeking a skilled Social Media and General Virtual Assistant to provide crucial support to our leadership team and contribute to the seamless operation of our organization.

Duties and Responsibilities:

• Social Media Management:
• Curate and schedule content for Twitter and LinkedIn.
• Monitor social media interactions and engage with the audience.
• Analyze social media performance and provide reports.
• Coordinate with the marketing team to ensure brand consistency.
• Expense Management:
• Sort and register expenses in Freshbooks.
• Categorize and tag expenses accurately for easy retrieval.
• Reconcile financial statements and prepare expense reports.
• Administrative Support:
• Perform various online tasks as assigned.
• Manage email correspondence and calendar scheduling.
• Assist in preparing presentations and documents.
• Conduct online research and compile data

• Prior experience in social media management and content creation
• Proficient in using social media platforms such as Facebook, Instagram, Twitter, and LinkedIn
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Must be skilled with WordPress, FreshBooks, LinkedIn, Twitter
• 3 years of experience
• Experience supervising a team
• Excellent communication skills

Holidays: US & PH Regular Holidays

IMPORTANT: OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position: General Manager / AirBnb Specialist

Work Hours: Monday to Friday, 8:00 AM to 5:00 PM EST / 9:00 PM to 6:00 AM Philippine Standard Time

Holidays: US and/or Philippine holidays

Pay Range: $800-$1,500 per month

Company/Client Overview: 

Welcome to our company! your key to tailored stays across South Florida! Whether you seek a relaxing beachfront retreat or an urban oasis, our company crafts unforgettable experiences just for you. Our virtual assistant is here to personalize every detail, ensuring your stay is as unique as the vibrant destinations we serve. Discover the perfect blend of comfort and style – where your ideal getaway becomes a reality.

Responsibilities

• Manage Airbnb listings, including updating listing information, pricing, and availability
• Respond to guest inquiries and communicate with guests throughout their stay
• Coordinate check-in and check-out processes
• Handle any guest issues or complaints promptly and effectively
• Provide recommendations to guests for local activities, attractions, and restaurants
• Ensure that the Airbnb listings meet high standards of cleanliness and maintenance
• Monitor and manage guest reviews and ratings
• Disputing reviews with Airbnb through understanding and referencing their Review Policy
• Initiating and tracking claims and resolutions through AirCover, Resolution Center, or other coverage plans
• Financial reporting for clients monthly
• Invoicing clients and tracking invoices to make sure they are paid
• Communicate with cleaners to make sure properties are completed and pictures are provided, and needed supplies are reported

• At least 3 years of experience as an Airbnb virtual assistant is required
• Familiarity with the Airbnb platform and management tools
• Experience with using Hostaway is preferred
• Excellent communication skills, both written and verbal
• Strong customer service skills
• Attention to detail and ability to manage multiple tasks
• Ability to work independently and meet deadlines

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PROFESSIONAL BOOKKEEPER to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

• Documenting and reporting process or service quality level
• Developing and implementing standards for inspection
• Developing a workflow for process audits
• Developing plans to help improve and mitigate risks
• Communicating with other team members to solve problems
• Following up with the appropriate channels when mistakes are found
• Training other quality insurance members on all inspection processes

Monthly Salary: PHP 23,000

• Bookkeeping experience
• Must be proficient or higher at Excel. Should be familiar with moderate formulas, V lookups, pivots.
• No voice, all back office.
• Detail oriented
• Quickbooks experience is highly preferred, but not required. If we have someone with experience that wants more money do not turn them away, we should discuss with client first.

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Wrist Shared Services is looking for a General Accounting (GA) Team Lead who will be leading the General Accounting and/or related accounting functions. You are expected to have in-depth knowledge of General Accounting systems, processes, principles, and policies, and experience in developing and implementing GA best practices. As the GA Team Lead, you will work with local business teams and the General Accounting team in Manila to ensure the execution of required tasks efficiently at the required quality level.

What you'll be doing:

• Manage, monitor, and perform day-to-day processing of general accounting transactions.
• Monitor collection and cash application-related metrics and Key Performance Indicators (KPIs) for operational decision-making.
• Continuously improve General Accounting process through standardization and automation initiatives to ensure team, tools, and processes are supporting and enabling the Company’s growth.
• Develop, implement, and ensure compliance with and adherence to internal controls policies, and procedures.
• Resolve, communicate, and escalate issues to the Regional Process Owner and/or Head of Finance (WSC)
• Develop, evaluate, and provide regular and routine feedback to team members regarding performance, service levels, and KPIs.
• Build and maintain relationships with internal and external stakeholders and ensure effective communication is maintained within the team and externally.
• Coordinate with other units/departments to facilitate requests, and resolve workflows or production issues.
• Meet the Service Level Agreement (SLA) requirements and performance metrics established.
• The GA Team Lead will work with:
  • Local business teams
    • Work with Accounts Receivable Regional Process Owners for Europe & WNA on a day-to-day basis to ensure prioritization and timely delivery of required tasks
    • Escalate issues of concern to General Accounting Regional Process Owners for Europe, WNA, ME, and Asia
  • Accounts Receivable Analyst
    • Set KPIs, monitor the performance of direct reports, and provide coaching on accomplishing goals
    • Direct the GA team, overseeing staff assignments, training, workload evaluation, and daily processing
    • Investigate escalated issues and concerns and resolve with respective teams
    • Performs personnel responsibilities including interviewing, hiring, and planning resource needs within the unit to ensure the most qualified candidates are selected

What we're looking for:

• Minimum 5-8 years of years relevant work experience in General Accounting or related accounting experience
• Bachelor’s degree in a related accounting field or equivalent experience
• Effective written & verbal communication
• Strong attention detail and commitment to quality
• Demonstrated analytical and problem-solving skills
• Motivated, self-directed and able to work under pressure and simultaneously manage numerous deadlines
• Ability to multi-task, manage multiple demands, establish priorities and effective time management
• Strong interpersonal skills and credibility
• Ability to motivate/ manage staff and develop interactive working relationships
• Proficiency in Microsoft Office
• Working knowledge of Microsoft Dynamics AX2012 ERP will be an advantage

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Role Overview

The General Manager – Software Engineering role will oversee the development and implementation of strategy and business plans for one or more functional areas in line with the broader Datacom direction. This role will involve managing daily business activities, including.

working alongside colleagues for sales and customer success, as well as designing and implementing strategies to improve overall business functions.

Role Responsibilities

The General Manager –Software Engineering is responsible for (but not limited to):

• Owning the development and implementation of strategy for one or more functional areas, in line with broader Datacom strategy.
• Collaborating with other senior managers to establish strategic plans and objectives. Planning, personnel, budgeting, managing expense priorities, and recommending and implementing changes to methods.
• Involved in development of methods, techniques, and evaluation criteria for projects, programs, and strategy.
• Directing and controlling the activities of own area of business, sometimes through managers within the team.
• Supporting Sales, Presales and Technical teams across Datacom ensuring an aligned go[1]to-market approach focused on growth and mutual benefit between Datacom and our customers.
• Managing the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts.
• Making final decisions on administrative or operational matters, ensuring effective achievement of operational objectives.
• Ensuring budgets and schedules meet requirements.
• Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the business.
• Responsible for implementing a principle driven health and safety culture that cares for employees and ensures their safety in line with Datacom policy.
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards, or unsafe work practices as per Datacom policy.

Knowledge

• Extensive knowledge and experience in the customer services field.
• Deep and broad understanding of the business and technology strategies in which the organization operates.
• Strong strategic background, with an ability to grasp the big picture.
• High level understanding of the unique business requirements of the organization.
• Knowledge of finance management practices with a clear understanding of the relationship between costs, utilization, and project revenue.
• Strong business acumen

Experience

• 10+ years of senior commercial or sales experience within a complex and multi- faceted management services environment.
• Demonstrated experience managing service delivery teams within an outsourcing arrangement.
• Finance management, including cost estimation and budget tracking and reporting.

Skills

• Excellent communication skills (both verbal and written), flexibility, team focus and dedication to customer service.
• Demonstrated leadership and people management skills and the ability to work to deadlines.
• Proven track record of achieving or exceeding budgeted sales and profit objectives.
• Ability to transform customer requirements into a technical solution and work according to deadlines.
• Personable, conscientious, ability to cope with pressure and to priorities work.
• Strong customer service focus.
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Prevents erroneous decisions to avoid critical delay(s) in schedules and/or unit operations that may jeopardize overall business activities.
• Ability to frequently interact with a variety of stakeholders and team members, normally involving matters between functional areas, other Datacom divisions, customers, and the company.
• Proven negotiating skills with the aptitude to ensure win/win situations for all parties.
• Ability to chair meetings and provide leadership in stressful situations caused by tight delivery timeframes.
• Effective presentation skills with the ability to convey technical information across various levels.
• Ability to build and lead and effective team.

Datacom has 2 Premier sites that you can choose from.

We have offices in BGC Taguig and Eastwood City Libis Quezon City. We have a Flexible work-from-home arrangement, and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.