Total 9 customer service job vacancies in Others category in beccles suffolk nr34 9ab

Lewis Ashcroft and Service Care Solutions are proud to be assisting Suffolk County Council in recruiting for the role of Youth Justice Service Practitioner.

Location/Working Arrangements:

• Hybrid working: Minimum two days in the office each week (Constantine House, Ipswich).

Contract Details:

• Hours: Full-time, 37 hours per week (9:00 AM - 5:30 PM)
• Rate: £17.29ph - £20.48ph

Key Responsibilities:

• Work directly with children, young people, and families to deliver intervention programmes that prevent offending and anti-social behaviour.
• Provide Restorative Justice interventions, including working with victims of youth offending.
• Use Suffolk Signs of Safety principles to assess, plan, and review cases.
• Collaborate with multi-agency teams and provide court duty cover when required.
• Maintain accurate records and adhere to safeguarding procedures.

About You:

• Relevant qualifications or equivalent experience in Youth Justice or a related field.
• Strong communication and interpersonal skills to engage with young people and their families.
• Knowledge of restorative justice, child development, and safeguarding frameworks.
• Ability to manage cases and work effectively as part of a multi-agency team.

Benefits:

• Opportunity to make a significant impact on the lives of young people and their families.
• Work with a supportive, multi-agency team committed to improving outcomes.

To Apply:
For more information or to apply for this role, please contact Lewis Ashcroft at Service Care Solutions.

Email: lewis.ashcroft@servicecare.org.uk
Phone: 01772 208962

we are looking for an experienced and reliable Handy Person to join our growing team, providing essential maintenance services across the ipswich area. In this role, you will be working within our maintenance team, servicing both empty and tenanted properties. The position involves a wide range of tasks, including repairs, general maintenance, and renewals, such as changing taps, painting walls, and other general household upkeep.
We are seeking individuals who can consistently deliver work to a high standard and ensure complete customer satisfaction by completing jobs 'Right First Time.'

Key Responsibilities:

• Conduct repairs and maintenance on both empty and tenanted properties.
• Perform tasks such as plumbing, painting, minor carpentry, and other maintenance work.
• Ensure all work is completed to a high standard, ensuring customer satisfaction and meeting company standards.

Requirements:

• Full UK driving licence.
• Proven experience in domestic repairs and general property maintenance.
• Strong attention to detail and a commitment to delivering quality work.
• Ability to work independently and efficiently manage your time.

How to Apply:
If you are a skilled and experienced Handy Person with a dedication to quality and customer satisfaction, we would love to hear from you. For more information, please contact Jorden at 01772 208967
If you are a skilled and experienced Handy Person with a dedication to quality and customer satisfaction, we would love to hear from you. For more information, please contact Jorden at 01772 208967 or send your CV to
Jorden.thompson@servicecare.org.uk.

Are you passionate about making a difference in mental health care? Join a dedicated team at a 23-bed rehabilitation service in Bury St Edmunds, where you'll provide crucial support to women with Personality Disorders and other mental health challenges.

Location: 23-Bed Rehabilitation Service, Bury St Edmunds
Salary: From £13.00 per hour (PAYE inclusive) + Uplifts for nights and weekends. Please note rates for this role will be paid PAYE we are unable to pay via Limited Company or Umbrella.
Shift Pattern: Flexible shifts to suit your schedule, Long Days and Nights available.

Role Overview: As a Mental Health Healthcare Assistant, you will work across two wards, delivering person-centred care and therapeutic interventions. You'll play a key role in helping residents on their journey towards recovery and independence.

Key Responsibilities:

• Provide personalised support to women with Personality Disorders, including Emotionally Unstable Personality Disorder (EUPD).
• Implement individualised care plans and therapeutic interventions.
• Assist with daily living activities, including personal care, medication management, and meal preparation.
• Facilitate group activities, therapy sessions, and recreational outings.
• Collaborate with a multidisciplinary team, including psychiatrists, psychologists, nurses, and occupational therapists.
• Maintain accurate records of observations and interventions.

Requirements:

• Previous experience in mental health or rehabilitation settings, particularly with Personality Disorders or EUPD, is highly desirable.
• Reliable, punctual, and able to meet scheduled commitments.
• Compassionate, non-judgemental approach to supporting individuals with complex needs.
• Excellent communication and interpersonal skills.
• Commitment to promoting dignity, respect, and autonomy for all residents.
• Car Driver would be beneficial due to service location

What We Offer:

• All compliance costs covered
• Free uniform
• Registration and referral bonuses
• Flexible shifts to fit around your commitments
• Weekly payroll

How to Apply: If you're interested in this rewarding opportunity, please apply or contact Rebecca Hyde at rebecca.hyde@servicecare.org.uk.

A new long term placement has become available for a Band 5 Mental Health Practitioner to work in the community mental health team based in Newmarket.

This role is 30 hours per week with a pay rate of £22-22 ltd per hour (£19.16 PAYE inclusive of holiday pay)

You will provide care co-ordination of an adult acute caseload, manage duty, attend ward reviews and referral meetings.

For more details or to be considered, please respond directly to this email with your CV.

We also offer a £150 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

We also have £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

The benefits of working with Service Care Solutions:

- DBS disclosures provided via fast track online services free of charge

- 3 weekly payroll runs

- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Neighbourhood Officer/Housing Officer
Temporary (3 Month Contract, Likely to Extend)
Ipswich - Babergh District
Driving License and Basic DBS Required

Our client, a Local Authority based in Ipswich, is looking for a Neighbourhood Officer to start immediately. As a Neighbourhood Officer your role will include:

• Providing an effective proactive neighbourhood management service
• Being responsible for the management of communal spaces, facilities and HRA land within Babergh and Mid Suffolk Districts with a focus on the health, safety and the welfare of residents
• Supporting colleagues within the Housing Service to provide excellent customer service, resolve complaints and develop service improvements based on customer feedback.
• Working collaboratively with other teams to ensure housing communities remain places where people want to live and lead healthy and independent lives
• Be a visible presence in our neighbourhoods and communities identifiable and recognisable by residents.
• Managing your own diary and caseloads

Requirements:

• Experience - must be able to hit the ground running
• Have solid experience of working in a relevant specialist area which could include housing, estate management or community work
• Have a flexible approach to the role and pick up work outside of one's own specialism
• Be committed to providing a high level of customer service
• Have excellent communication skills, written and verbal.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk

Tax Assistant Manager
Location: Bury St Edmunds
Contract: Permanent
Salary: £35,000 - £45,000 per annum
Start Date: Flexible
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting for a Tax Assistant Manager on behalf of an established Chartered Accountancy based in Bury St Edmunds to join the team on a permanent basis. The role will involve a varied portfolio of clients who are based in East Anglia, the home counties, London and internationally and will predominantly relate to the private client and owner managed business sector. There may also be the opportunity to undertake trust and residence and domicile work.

Main Responsibilities:

• Managing own portfolio of clients ensuring that compliance deadlines are met and client service delivered at a high standard.
• Taking on new clients via the firm's website, email and phone enquiries, as well as through marketing initiatives.
• Preparation of high value clients' / complex self-assessment tax returns and related tax calculations for individuals and partnerships using the firm's software (CCH)
• Review of non-complex self-assessment tax returns and related tax calculations for individuals and partnerships prepared by junior members of staff.
• Ensuring all digital tax compliance and permanent files are prepared with the firm's guidance and kept up to date.
• Provide support on planning projects and researching technical issues on tax advisory work. Drafting clear, concise and accurate advisory letters for review by a senior member of staff.
• Training of junior staff and liaising with their line manager (as appropriate) including completing relevant feedback forms.

Candidate Criteria

• Relevant professional qualification (CTA, STEP, ACA, ACCA)
• Highly experienced in providing tax advice in a Private Practice environment
• Experience of working with a portfolio of Private Client tax clients is essential
• Experience of training/supervising junior members, checking work where necessary is highly desirable
• Great communication skills with the ability to work well on own initiative as well as part of a team

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Home Services Manager
Bracknell, UK
Temporary - 6 Months +
Full Time 35 hours

We are seeking a highly efficient and knowledgeable Home Services Manager to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning and managing the customer relationship, providing mixed tenure landlord services within a designated patch, ensuring that excellent tenancy management services are maintained. Please note a Basic DBS is required for this role
Requirements

• Previous experience within a similar role in Tenancy/Leasehold Management
• Experience working in a customer facing role delivering excellent customer service
• Familiarity with legal framework around tenancy and leasehold management is a plus
• Excellent verbal and written communication skills
• Ability to multitask, prioritize workload, and meet deadlines
• Good administrative skills and knowledge of Outlook, Excel, Word. Ability to analyse and present information in a clear method
• Full enhanced DBS required

Role Expectations

• Taking ownership of assigned patch, promptly addressing customer concerns, and managing expectations
• General tenancy and leasehold management, including letting empty homes, maximizing income and managing arrears, setting service charges, resolving anti-social behavior and managing casework, ensuring gas and fire safety in customers' homes, effectively carrying out repairs, and undertaking estate inspections and implementing agreed actions
• Serve as a point of contact for customers, investigating complaints and resolving issues in a timely and professional manner
• Maintain accurate and up-to-date records of property-related information, including tenancy agreements, maintenance requests, tenancy renewals, and correspondence
• Driving continuous service improvements and managing change effectively
• Driving improvement in key performance indicators including customer satisfaction, letting vacancies, property inspections, and income collection
• Liaise with contractors and maintenance personnel to ensure that all properties meet a high standard
• Build relationships and work collaboratively with internal and external Stakeholders
• Keep up to date with current legislation and regulations related to property management

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk

We have a new opportunity for a Band 6 Mental Health Nurse to join an NHS community adult mental health team based in Ipswich.

As a Band 6 Mental Health Nurse/Practitioner, you will be working in the access and assessment team completing both face to face and telephone assessments both urgent and routine.

To be considered for this role, you must have NMC registration and be a qualified mental health nurse.

If you are interested in this opportunity, please respond to this advert with your CV.

We offer a £150 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

We also have £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

Pay rate: £27 ltd per hour.

The benefits of working with Service Care Solutions:

- DBS disclosures provided via fast track online services free of charge

- 3 weekly payroll runs

- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Proud member of the Disability Confident employer scheme