Total 288 customer service job vacancies in Others category in London, EN5 3DJ

Job Title: Agency Registered General Nurse (RGN) - Bridgewood Care Home, Enfield
Job Type: Full-time Contract
Pay Rate:

1. £24 per hour (days)
2. Uplifts for Saturdays and nights (details below)

About the Role:
We are seeking a dedicated and compassionate Registered General Nurse (RGN) to join our team at Bridgewood Care Home in Enfield. As an RGN, you will play a vital role in delivering high-quality care to our residents, ensuring their physical, emotional, and social needs are met.
Responsibilities:

1. Assess, plan, implement, and evaluate individualized care plans for residents
2. Administer medications and treatments as prescribed
3. Monitor and report any changes in residents' conditions
4. Collaborate with the care team to provide person-centered care
5. Maintain accurate and up-to-date records
6. Participate in training and development opportunities to enhance your skills and knowledge

Requirements:

1. Registered General Nurse (RGN) qualification
2. Valid NMC registration
3. Previous experience in a care home setting (desirable)
4. Excellent communication and interpersonal skills
5. Ability to work flexibly, including weekends and nights

Pay Uplifts:

1. Saturdays: £26 per hour
2. Nights: £28 per hour
3. Bank Holidays: £30 per hour

Benefits:

1. Full-time contract with guaranteed hours
2. Competitive pay rates with uplifts for weekends and nights
3. Opportunities for professional development and training
4. Supportive and friendly team environment

How to Apply:
If you are a motivated and caring RGN looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact email or online application portal]. We look forward to hearing from you!
Equal Opportunities:
We are an equal opportunities employer and welcome applications from all qualified candidates.

• Please also bear in mind our £250 referral fee bonus for any health care professional you refer who we place in to work on a 3 month contract.
• We also offer a £250 sign up bonus for any qualified professionals that register with our agency. This will be paid in your first pay packet.
• The Benefits of working with Service Care Solutions:
• - DBS disclosures provided via fast track online services free of charge
• - £250 training allowance
  - Excellent pay rates
  - Specialist consultants offering single point of contact
  - Frequent notifications of upcoming opportunities via text and email
  - Ltd and PAYE payment options available
  - Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Telecare Officer

Duration: Initially 3 months
Location: Lewisham
Hours: 35 hours a week
Shifts: 3 days per week, 7am-7pm or 7pm-7am
Rate: £24 umbrella an hour (£19 PAYE an hour)

About the Role

As a Telecare Officer, you will be responsible for providing crucial support and assistance to individuals in need, particularly during day and night shifts on a rotational basis. Your primary duties will involve handling calls, responding to emergencies, and ensuring the safety and well-being of individuals within the community.

Key Responsibilities

• Work day and night shifts within a structured 7am - 7pm or 7pm to 7am shift pattern
• Respond promptly to calls and emergencies
• Assist vulnerable adults in an Adult Social Care (ASC) setting
• Maintain a high level of professionalism and empathy in all interactions

Qualifications & Experience

• Previous experience in a similar role preferred
• Experience working with vulnerable adults in an ASC setting is advantageous
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Excellent problem-solving skills
• Hold a clean driving license

If you are a caring individual with a genuine passion for helping others, we want to hear from you. Apply now and become a vital part of our team as a Telecare Officer

Service Care Solutions is proud to be supporting CTPHQ (Counter Terrorism Policing Headquarters) in recruiting for this essential role.

• Location: Empress State Building, Empress Approach, Lillie Road, London SW6 1TR
• Contract Type: Contract (Inside IR35)
• Pay Rate: £550 per day (Umbrella)
• Hours: Full-time, 5 days a week
• Business Area: CTPHQ (Counter Terrorism Policing Headquarters)

We are looking for an experienced Operating Model Consultant to join the Change Pillar within CTPHQ. In this critical role, you will focus on shaping and refining business operating models, particularly within the context of organisational design. This will include developing people structures, improving access to information, and refining governance frameworks. As the primary design analyst on various projects, you will work autonomously, while regularly collaborating with supervisors for guidance.

• Design and modify business operating models to improve organisational effectiveness.
• Specialise in organisational design, including people structures, information management, and governance.
• Operate within existing project frameworks, often as the lead design analyst.
• Maintain regular communication with supervisors for feedback and support.

• 3-4 years of experience in business operating model development, ideally within a consultancy setting.
• Proven organisational design skills, including process development and ways of working.
• Ability to work independently, demonstrating confidence and credibility in your approach.
• Current security clearance is essential.

To be considered for this role, it is essential to provide responses to the following questions alongside your CV:

1. Provide an example of when you designed a new or amended an existing business operating model.
   • The nature of the design work you undertook.
   • Your specific role in the project.
   • The approach or methodology you used.
   • The design challenges you encountered.

Please ensure your responses are detailed and align with the key requirements for this position.

Submit your application, including your CV and the response to the questions, to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962 for more information.

Income Officer
Location: London SE1
Salary: Circa £37,000 per annum
Contract: Permanent
Are you passionate about delivering excellent customer service and making a difference in the housing sector?
We are recruiting for an Income Customer Service Officer to join a housing provider. This is a fantastic opportunity to contribute to the financial well-being of residents and the success of the organisation.
About the Role
You will play a key part in managing rent accounts and housing-related debts. Your responsibilities will include:

• Proactively managing rent arrears in line with policies and procedures.
• Negotiating repayment agreements and taking corrective actions when agreements are not upheld.
• Supporting residents by referring them to welfare benefit and debt support services to maximize income.
• Preparing cases for court proceedings and representing the organisation in hearings when necessary.
• Identifying and supporting vulnerable residents through appropriate referrals.

About You
To succeed in this role, you will need:

• Knowledge of housing law, debt recovery, and welfare benefits.
• Experience in credit control or income collection within a customer service setting.
• A self-motivated approach with excellent organizational skills.
• Proven experience presenting cases in court and understanding of legal remedies.
• A commitment to delivering high-quality services to residents and stakeholders.

Why Join Us?
This organisation is committed to providing safe and affordable homes, alongside dependable local services. By joining their team, you will play a pivotal role in enhancing customer satisfaction and improving lives.
How to Apply:

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Job Overview:

As an Electrician in our Direct Repairs department, you will play a vital role in delivering a comprehensive, efficient, and responsive property service. You will work across South London, providing high-quality maintenance services to residents, internal colleagues, and partners.

This role includes occasional Out of Hours work, offering additional earnings. A company van will be provided for work purposes.

Key Responsibilities:

• Deliver high-quality responsive maintenance services.
• Manage repairs effectively from issue to completion.
• Provide support and clear structure to operatives.
• Ensure final quality assurance of all repair works.

What You'll Need:

• Proven track record as an Electrician with at least 5 years of experience.
• Strong focus on customer satisfaction
• Trade Qualifications:
  • City and Guilds 18th Edition Certificate.
  • Qualified to Part 1 & 2 City and Guilds for electrical installation.
  • City and Guilds 2391 testing and inspection (desirable but no essential).
• A valid UK driving licence is essential.

What's in it for You:

• Pension scheme
• Life assurance
• Healthcare cash plan
• Eyecare & dental benefits
• Birthday leave
• Retailer discounts
• Cycle to work scheme
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development

How to Apply:

Please feel free to apply direct to this ad, or call john on 01772208967 or email me at john.neary@servicecare.org.uk

We are looking for experienced Plumber to join our clients Repairs Team based in Uxbridge

We are looking for someone to ensure an excellent repairs service to clients with an aim to complete all jobs on a first visit.

The post available is

Multi skilled tradesperson with plumbing as a core trade. Carrying out repairs and maintenance for properties in the area.

In order to apply you will have.


* excellent customer service skills
* Full UK Drivers Licence.
* Be reliable, thorough and able to meet deadlines
* Be self-motivated, assertive and confident

This post comes with use of a work van

The pay range for the role is £20.00 per hour LTD company rate. The PAYE equivalent is £17.05 per hour, inclusive of holiday.



If you have the skills mentioned above I am keen to speak to you to discuss the role in more detail.
Call me on the number below or replying to this advert to have a chat about the posts.

Service Care Solutions also offers a £250 referral bonus! So if you know anyone who would be perfect for this role and they are placed into work you receive £250 once they have worked a certain length of time.

Job Title - Housing Officer
Location - London SE1
Contract - Temp
Hours - 37
Salary - PAYE - 20.88 - LTD - 24.93
Role summary -
As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders. This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services. The position offers a blend of in-office and remote working, with flexible, hybrid arrangements.
Key Responsibilities:

• Responding to resident inquiries and handling tenancy-related assignments such as mutual exchanges and successions.
• Addressing breaches of tenancy agreements, working closely with internal teams to support residents and resolve issues.
• Ensuring timely action on fire risk assessments and managing void properties.
• Liaising with community safety teams to address concerns and lead on tenancy enforcement.
• Conducting tenancy visits and managing repairs or safeguarding issues.
• Maintaining accurate records and contributing to continuous improvement of service delivery.
• Participating in a paid emergency duty rota (one week every 8-10 weeks).

Candidate Profile:

• A relevant housing qualification or significant experience in housing management is desirable.
• Ability to work in a fast-paced, changing environment and manage multiple priorities.
• Strong interpersonal and relationship-building skills, with a focus on delivering high standards of customer service.
• A valid driver's license and access to a vehicle are essential for this role.
• Excellent communication and IT skills, with knowledge of Microsoft Word and Excel.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Service Care Legal are currently recruiting on behalf of a Legal 500 firm who are seeking a Duty Solicitor to join their criminal department. Please find below further details with regards to this role.

ROLE: Duty Solicitor
LOCATION: Central or South East London
SALARY: £37,000 to £45,000

The Role:

• To handling a variety of criminal defence cases and providing essential representation to clients.
• To manage your own caseload and gain exposure to a broad range of criminal matters.
• To conduct advocacy in the Magistrates' Court and, if you have, in the Crown Court.

Key Responsibilities:

• Providing representation for clients detained at police stations
• Managing your own caseload of criminal defence cases, covering a wide range of offences
• Conducting advocacy in the Magistrates' Court, including summary trials, and Crown Court hearings (if you hold Higher Rights of Audience)

The Person:

• At least 1 year's PQE in criminal law
• Duty Solicitor accreditation
• Proficiency with case management systems and IT
• The ability to manage a demanding caseload with minimal supervision

If this Duty Solicitor role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Job Title: Homeownership Officer

Location: London SE1

Contract: Temp ongoing

Hours: Full-time

Role Summary:
Our client is seeking a professional, dedicated Homeownership Officer to provide comprehensive leasehold management services. In this role, you will ensure all aspects of service delivery are aligned with legislation, best practices, and leaseholder terms. You'll have the opportunity to manage your own portfolio of leasehold and shared ownership properties, focusing on providing a responsive, customer-centered experience.

Key Responsibilities:

• Address day-to-day inquiries related to leasehold and shared ownership.
• Support finance teams with service charge verification and ensure accurate charge allocations, including sinking funds.
• Oversee Right to Acquire applications, lease extensions, remortgages, and resales.
• Manage Section 106 schemes, focusing on service standards, budgets, and end-of-year accounts.
• Coordinate the Section 20 Consultation process and collaborate on arrears recovery.
• Maintain up-to-date records across systems and databases and assist in policy and procedure reviews.
• Facilitate partnerships with neighbourhood, development, sales, and maintenance teams for smooth property management.

Requirements:

• Degree or equivalent, with membership in the Association of Residential Managing Agents (ARMA) or the Chartered Institute of Housing.
• Demonstrated experience in frontline leasehold management, including Section 20 consultation, service charge verification, and management of mixed tenure schemes.
• Strong understanding of leasehold management regulations, with a proactive approach to customer service and dispute resolution.
• Excellent communication and numeracy skills, with the ability to manage complex accounts and maintain accuracy under pressure.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or

If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Senior Digital Analyst (HR and Payroll Systems)
Local Authority Hackney
Flexible Working - (Potential need to travel to the office Twice a month)
Hackney Based
Monday to Friday 09:00-17:00
37.5 Hours per week
3 Month Contract (Possibility for extensions)
£170 - £200pd Umbrella

I am currently recruiting for a Senior Data Analyst for a client in the London Borough of Hackney., The successful candidate will act as key contact and coach for the internal team to investigate and resolve user support queries and apply changes in response to ad hoc requests, liaising with MHR support desk where appropriate

Roles and Responsibilities:

• Actively promote delivery of a high quality user experience across all areas of the ICT service, including fit for purpose systems and guidance, and high standards of access, availability, usability, usefulness and excellent standards of service.
• Lead a team providing an excellent user centred service that supports users to get full value from the digital tools and equipment available to them, helping users to find simple and secure ways of achieving their goals and solve problems.
• Deliver, implement and support others to ensure that the Council's values and practises always meet our objectives for security, financial prudence and transparency, inclusion and sustainability.
• Actively contribute to the work of a multidisciplinary team, so that all its members benefit from your core skills; promote the generous sharing of expertise and create opportunities for continuous learning and development.
• Actively contribute to Council-wide and directorate initiatives that will achieve and implement the Mayor's priorities and corporate objectives and meet the user needs of Hackney's residents and businesses.
• On a rota basis with other Senior managers and the Head of service, act as the lead officer ensuring the effective coordination and delivery of support to users, including out of hours support where applicable, for which additional payment will be offered.

Requirements for the Role:

• Min 12 months solid experience of system build/ system administration in iTrent HR & Payroll system:
• Understanding and experience of handling organisation and payroll system configuration and maintenance
• Security access administration (setting up, testing & applying function & data accesses, setting up and maintaining user records)
• Experience of configuring/ supporting users with Employee & Manager Self Service (electric theme) including payslips, absence - plus ideally time & expenses, learning & development
• Experience of investigating queries from back office operational teams (payroll, HR, pensions)
• Experience of configuring/maintaining batches and workflows
• Experience of system reports and auditing function
• Experience of configuring new functions and administering system upgrades.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

Private Client Tax Manager
Location: London
Contract: Permanent
Salary: £60,000 - £75,000 per annum (dependent on experience)
Start Date: Flexible
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a Top 50 Chartered Accountancy in London for a Private Client Tax Manager to join the team on a permanent basis. This is a mixed compliance/advisory role which will involve a high percentage of non- UK domicile cases. Running a portfolio of compliance cases along-side supporting seven private client partners with advisory work. There will also be staff management and development involved.

Main Responsibilities

• Responsibility for a mixed portfolio of personal tax clients, including specifically non-doms, HNWIs, sole-traders, partnerships, and offshore trusts.
• Assisting partners on the delivery of advisory work which will include the preparation of reports on matters such as IHT planning (including UK trusts), residence, pre-arrival planning, offshore structures (involving offshore trusts and companies) and planning work in anticipation of the new rules for non-doms from 6 April 2025.
• Preparation and attendance at both existing and potential new client meetings, setting budgets for the follow up work, and ensuring the work is carried out in a timely manner and within budget.
• Liaising with clients on routine and ad-hoc assignments including correspondence by email, telephone and face to face meetings. Matters to include inheritance tax, income tax and capital gains tax.
• Correspondence with HMRC in relation to s9A enquiries and preparing disclosures under the digital disclosure facility.
• Overseeing the collation of all the information needed to prepare the tax return involving liaising with other third-party professionals and the clients themselves.
• Dealing with all aspects of income tax (including National Insurance) and capital gains tax including reviewing PAYE coding notices where appropriate.
• Reviewing tax returns prepared by other members of staff for approval by the client and for then electronically filing them.
• Promptly dealing with routine post received in connection with those clients.
• Prioritising and organising own work to ensure consistently high standard of client care and to meet HMRC deadlines - working without supervision and to show initiative in dealing with clients' affairs.
• Billing clients on a quarterly basis, including making reserves and keeping partners up to date with any billing concerns.

Candidate Criteria

• CTA Qualified is an essential requirement
• Minim of 5 years Private Client Tax experience
• Experience and up-to-date knowledge is required of non-doms and offshore structures
• Client facing experience is required including being comfortable speaking to and meeting with clients on a regular basis
• Working knowledge of CCH packages and good organisational skills are key
• Great communication skills with the ability to work well on own initiative as well as part of a team.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Independent Financial Adviser
Location: London
Contract: Permanent (Self-Employed Agreement)
Rate: £negotiable (% of revenue + fixed expense)
Start Date: Flexible
*Remote working available*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of an established Financial Advisory firm in London for experienced Chartered/Non-Chartered Financial Advisers to join their team on a self-employed basis. The firm are looking to bring in professionals with their own current portfolio of clients or professionals that can guarantee £5m+ AUM to be brought in following retainer period.

The firm operate on a self-employed basis and therefore all clients brought in by the adviser will remain under their ownership and the firm will offer an guaranteed expense whilst the adviser builds their portfolio. This is a fantastic opportunity to build on your portfolio and work alongside high-level advisers, there is also an excess client scheme where retired advisers can sell on their clients for other advisers to build their portfolio.

The firm are flexible on working arrangements and there will be no expectation to come to office, however, the firm sees benefit in sharing expertise and methods among advisers.

Candidate Criteria

• Level 4 Diploma through CII/LIBF as a minimum.
• Current AUM/FUM of £5m+ or confident of bringing this amount in after retainer period.
• Track record of advising a client portfolio and generating business to grow a portfolio.
• Great communication skills and ability to work professionally and adapt to any team fit.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Telecare Officer

Service care Solution are currently recruiting for a Telecare Officer in Tower Hamlets

The Telecare Officer will contribute to a team responsible for the provision of an efficient, effective, comprehensive, front-line Telecare service, providing information, advice and assistance to service users and other customers or agencies, on the Telecare and out of hours service provided by the Council.

Pay rate - £21.58 PAYE / £28.22 Umbrella

Main Responsibilities

As a Telecare Officer, you will be responsible for:

• To contribute to a team responsible for the provision of an efficient, effective, comprehensive, front-line Telecare service, providing information, advice and assistance to service users and other customers or agencies, on the Telecare and out of hours service provided by the Council, by being the first point of contact for calls requiring an action or a visit by the Telecare Officers, other out of hour's staff or agencies.

• To assess situations and take appropriate action according to the problems found and the needs and wishes of the service user on the Jontek system, telephone or in person. Action required may involve a home visit or welfare check by a Telecare officer requiring first aid or personal hygiene care in line with procedure.

• To assess, install, programme, check and instruct service users on the usage and testing of all Telecare equipment. Where appropriate to rectify/resolve faults, replace or remove Telecare equipment in service user's homes.

• To actively support the implementation, facilitation and provision of Telecare and out of hours service provided by the Council. To effectively liaise with all staff involved in the delivery of the Telecare and out of hours service within the council and other agencies ensuring that the highest standards of service delivery are maintained.

Requirements:

• Experience in similar role
• To carry out all duties in a flexible manner, according to an agreed 24 hours 365 day a year rota pattern.
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Telecare Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Social Work Officer

Service care Solution are currently recruiting for a Social Work Officer in Haringey.

The Social Work Officer will support vulnerable adults across the borough through the implementation of our strengths-based model of practice.

Pay rate - £16.15 PAYE / £19.95 Umbrella

Main Responsibilities

As a Social Work Officer you will be responsible for:

• Working within strengths-based model of practice and holding a non-complex caseload to support residents to improve their independence and wellbeing by working closely with partners and maximising the use and benefit of community resources.

• 2Undertake strengths-based assessments, reviews and support planning that enable residents to maximise their independence, improve quality of life and build their resilience.

• 3Provide practical support to residents and carers, that helps support them such as accessing living aids: accessing the welfare benefit system in order to provide advice and information to service users.

• Assist in arranging short term care and in providing clients and carers with respite to reduce carer breakdown

Requirements:

• Experience in similar role
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Social Work Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!