A vacancy has arisen for a full time Facilities Services Coordinator to work within the Cleaning Service at Huddersfield Royal Infirmary
We are looking for a self - motivated person with a positive attitude.
The main responsibilites of the post holder will be to support the day-to-day operation, administration and coordination of Facilities Management services ensuring the effective planning and administration of work schedules, plans, responsive and planned work requirements, staff related information and associated service information workstream and databases.
Calderdale and Huddersfield Solutions Ltd (CHS) provides estates, facilities and procurement services to our partners organisation Calderdale and Huddersfield NHS Foundation Trust (CHFT) and other customers. We employ 450 staff in a wide range of functions, ranging from cleaners, porters,retail and administrative staff to engineers and procurement specialists.
In addition to a competitive salary and NEST pension employer / employee match scheme (up to 6% CHS contribution) we also offer a range of benefits as follows:-
Extensive range of discounts on-line and in store to all your favourite retail outlets.
Blue light discount card for furture savings.
Staff lottery scheme.
On site restaurant (staff discount), Cafe and coffee bar serving Costa coffee and retail shop.
On site Nursery provision and generous Maternity / Paternity and Adoption schemes.
Workforce benefit team to support with a range of childcare provision / out of school clubs.
Salary sacrifice car and cycle schemes (subject to certain criteria).
Tax free childcare vouchers.
Career break scheme.
Special leave policies.
Flexible working opportunities.
On site Occupational Health service.
24/7 Care First Employee Assistance scheme that provides:-
Confidential counselling and support
Financial and legal help and advice
Chaplaincy service, Chapel and Prayer rooms.
Dedicated wellbeing hour each week
Key Responsibilities:
• Support the management and administration of the Domestic services functions including staff management, financial systems, associated service delivery functions and performance data.
• Keep accurate service and staff records and provide reports as required.
• Ensuring all associated database, spreadsheets and information systems are managed and maintained in an effective manner, is up to date and accessible.
• Undertake follow up action where requested to incoming/outgoing work requests and correspondence as appropriate.
• Identify matters requiring urgent attention to departmental manager
• To receive and distribute work instructions to the appropriate service delivery staff.
• Work closely with supervisors, ward and department staff and establish a productive and supportive relationship.
• Communication both written and verbal, to all levels of staff relating to the provision of Domestic Services.
• Provide and receive information as requested, to inform Supervisors, customers, work colleagues and patients. Ensuring, where relevant, such information is communicated effectively to operational staff.
• Effectively communicate changes to service delivery to customers and staff where required.
• Ensure a partnership approach is adopted with customers and staff.
• Provide knowledge, information and advice relating to the operational administration of Domestic Services to any relevant staff.
• Undertake such training as required to fulfill the responsibilities of the post as agreed with the Facilities Manager.
• Responsible for resolving administration services issues and failures in meeting the required service standards using own knowledge and experience.
• Analyse and interpret data and performance information related to the delivery of Domestic Services. Assess and manage any required action to recover failed standards using own judgment and initiative.
• Maintain systems for monitoring internal process and service requirements e.g. service performance standards, time and attendance and other associated documentation.
• Assist in maintaining a safe clean environment that supports and enhances patient care
• Give clear information to patients and visitors when asked or during incidental contact.
• Process orders and other financial systems as agreed with the Facilities Manager.
• Check and authorise invoices as requested by the Facilities Manager
• Check and authorise department financial documentation e.g. overtime sheets, consumable usage and time sheets.
• Identify and action any poor practice which may result in financial loss to the Trust and report such to the Facilities Manager
• Responsible for adhering to all HR policy and procedure and making such policy is accessible for all staff.
• Responsible for ensuring staffing levels are recorded and reported on.
• Assist in delivering personal development plans for in-house staff.
• Assist the Facilities Manager with ensuring the corporate Disciplinary and Grievance procedures, sickness abscess and any HR related policy/procedure are adhered and managed in an appropriate and professional manner.
• Undertake all such reasonable other duties as may be required as part of the role.
• Provide operational supervisory cover as and when required to support sickness and annual leave
This advert closes on Sunday 7 Jan 2024
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