Company Introduction:

Keywords Studios, established in Dublin in 1998, now has 73+ studios across Europe, North and South America and Asia with 13,000+ employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.

Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies.

For more info please refer to https://www.keywordsstudios.com/

Roles & Responsibilities

• Setup workstations, Connect and set up hardware
• Maintain Inventory sheet
• Maintain an organized operation floor and storage room
• Diagnose and treat broken equipment
• Initial setup of hardware
• Responsible of the deployment and update of builds, firmware, OS and images to platforms, PCs and mobile devices
• Assist with floor planning and hardware & device allocation
• Provide technical support and troubleshooting expertise
• Follow every process established in the department
• Write various technical documents and maintain them up to date
• Initiating research projects to expand and consolidate our department knowledge

Skill Set :

• Entry-level position - Candidates with 0-6 months of experience are encouraged to apply.

• Basic to Intermediate PC/Windows Installation and Troubleshooting skills
• Basic to intermediate networking knowledge and related presence of mind
• Basic understanding of build installation and related troubleshooting on Windows and Mobile
• Existing exposure to platforms other than the PC (not mandatory but good to have)
• Willingness to learn platforms other than the PC

Soft Skill:

• Ability and aptitude to learn
• Ability to analyze problems, recommend and implement effective solutions
• Ability to multi-task
• Ability to work effectively and decisively under pressure
• Ability to work on own initiative and monitor own workload
• Ability to work with strict deadlines
• Being able to experiment and use trial and error
• Complies with the security and confidentiality policy set by the company and ensures all team members comply to policies
• Flexibility and availability of work hours, including evening, night and weekend.
• Follows correct process or clearly communicates on any necessary deviations
• Highly organized with the ability to prioritize tasks
• Must possess ‘can-do’ attitude
• Strong self-motivation, reliable and flexible team player

Role Information: IN

Location: Asia Pacific

Studio: Location: Keywords India

Area of Work: QA Testing Services

Service: Globalize

Employment Type: Permanent

Working Pattern: In-Office 

• Free Cab Facility within Hiring Zones
• Mediclaim cover for Self & Family
• Lunch / Dinner provided at subsidized rates.

2 - 4 years of working experience in data analysis

Expert in Advanced Excel

Good knowledge of analytics domain

Strong English communication (Written and verbal)

Required

• Excellent communication skills
• Good understanding of accounting for personnel costs (Fixed and Freelancers)
• Intermediate Power Point skills – needs to be able in incorporate multimedia elements
• Advanced excel skills – including but not limited to advance functions (INDEX MATCH, OFSET, etc), good knowledge of PIVOT table manipulation with corresponding PIVOT graphs and data consolidations using Query.
• General knowledge on Teams / Outlook and SharePoint.

Ideal not required

• Good PowerBI knowledge.

2 - 4 years of working experience in data analysis

Expert in Advanced Excel

Good knowledge of analytics domain

Strong English communication (Written and verbal)

The Data Governance Specialist will primarily provide support with managing the agency network, knowledge transfer, training, and leadership with the wider digital data/tech and buying teams ensuring Publicis Media data quality is of the highest level.

• Develop, implement and manage consistent taxonomy and naming convention within key platforms such as MediaTools, Campaign Framework, DMP and activation platforms

• First point of contact for media teams in case of emergency and escalation when related to data governance

• QA and maintain compliance against Client defined taxonomy using reporting dashboard or manual python script data validation processes • Maintain data dictionaries within platforms across markets

• Ensure data collection is aligned with client measurement framework and is captured accurately

• Work with regional Publicis agency teams to ensure best practice is deployed on a client by client basis

Key Responsibilities Publicis Media’s objective is to support Clients in managing, operating and scaling digital and offline campaign data available to them through campaign activations. The Data Governance Specialist role focuses on three core areas:

1. Compliance – using Publicis Media suite of products to ensure media teams are adhering to standardized processes

2. Quality – ensuring data dictionaries and/or master data are maintained across all platfor

ms and channels

3. Integrity – ensuring the right information is being completed by media teams to produce meaningful insights

Required Skills

• Provide leadership and be a subject-matter expert on Publicis Media data governance standards

• Critical thinking to understand business challenges and help address as needed

• Ability to prioritize tasks appropriately and multi-task as needed

• Strong skills in process, project management and support in training. Will be expected to complete daily work while supporting regional/ local teams in their work

• Experience with MS Excel such as pivot tables, formula functions and macros

• Experience managing/ working with a project management tool such as Jira is a plus

• Experience with data visualization tool(s) such as Datorama

• Familiarity with various digital media technologies such as ad server and DSP is a plus

Ankura is a team of excellence founded on innovation and growth.

Responsibilities:

• Provide remote Tier 1 support and utilize a ticket tracking system to document all incidents and service requests.
• Address any tickets assigned by management or other technical teams in a timely manner.
• Serve as the initial point of contact for customers to report technical issues and answer questions regarding upgrades, installations, and other software/hardware/network issues.
• Accurately diagnose technical issues, gather, and document relevant information, and perform preliminary research using all available resources, including Ankura’s Knowledge Base.
• Clearly and thoroughly document all work performed in our ticket management system and track incidents through to resolution/escalation.
• Achieve metrics in support of service level agreements, client satisfaction surveys, and incident/request resolution.
• Manage stock levels of IT equipment and supplies at the Gurgaon office, coordinating and working with local Operations/Office Services teams.
• Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to IT leaders in a timely manner.
• Work with and provide support for various teams—including infrastructure/networking and security—to identify and resolve problems.
• Participate in and contribute to team meetings and suggest improvements.
• Maintain current knowledge of relevant technologies.

Requirements:

• Bachelor’s degree is preferred. Experience can be considered in lieu of a degree.
• 3+ years of experience in a hands-on support role.
• Analytical, results-orientated problem solver.
• Strong communication, multitasking, and customer service skills.
• Willingness to work onsite X days per week from our Gurgaon, India office.
• Demonstrable working knowledge of Windows 10/11 in a Hybrid Active Directory environment.
• Significant experience with Microsoft operating systems, Microsoft Office applications, and Microsoft Office 365 (email, SharePoint, OneDrive, Teams, etc.).
• Experience resolving printer and conferencing equipment issues. Fundamental understanding of networking and related protocols, Active Directory management, Group Policy management, NTFS and Share permissions.
• Microsoft, A+ or other relevant certifications.

Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.

We are Asia’s fastest-growing skill-based gaming company and partner brand of Flutter which is a multi-billion dollar global gaming organization. We are focused on providing our customers with the most innovative and exciting gaming experience possible. Our success has been driven by our commitment to excellence, our passion for gaming, and our ability to continuously innovate. We are driven by our strong value system, which encompasses an obsession with data, a hustler’s attitude, an owner's mindset, leading with love, and embracing change.

As our Assistant Manager in Workplace, you will be responsible for overseeing the day-to-day operations of the workplace environment, ensuring a safe, functional, and well-maintained facility. This role involves coordinating with various departments, managing facility services, and implementing efficient processes to create a conducive work environment for employees.

Responsibilities :

• Facility Management: Oversee day-to-day facility operations, including maintenance, cleanliness, and safety. Coordinate with vendors and service providers to ensure timely resolution of issues.
• Space Planning and Allocation: Collaborate with various departments to optimize office space utilization. Plan and implement office layouts, ensuring ergonomic and functional workspaces.
• Security and Safety: Implement and enforce security protocols, emergency procedures, and health and safety standards. Conduct regular inspections to identify and address potential risks.
• Vendor Management: Manage relationships with facility service providers, negotiate contracts, and ensure adherence to agreed-upon service levels. Monitor budgetary allocations for facility-related expenses.
• Employee Services: Facilitate employee services such as transportation, catering, and recreational facilities. Address employee concerns related to workplace facilities.
• Technology Integration: Stay abreast of workplace technology trends and implement innovative solutions to enhance efficiency and connectivity within the office.
• Communication and Training: Develop and conduct training programs for employees on facility-related policies and procedures. Maintain open communication channels regarding facility updates and changes.
• Compliance: Ensure compliance with local regulations and industry standards related to workplace facilities. Keep abreast of changes in regulations and implement necessary adjustments.
• Reporting: Prepare regular reports on facility metrics, including utilization, expenses, and maintenance activities. Provide insights and recommendations for continuous improvement.

• Proven experience in their field & relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

What Junglee Games offers for this role:-

• Meaningful global exposure and an opportunity to represent Junglee Games as part of Flutter Entertainment, the largest real-money gaming company in the world.
• Ample learning opportunities and the opportunity to work with some of the best leaders and minds in the industry.
• In-depth understanding of the gaming ecosystem.
• Competitive compensation and incentives.
• Excellent work environment, great culture, and global exposure.

About Junglee Games

Junglee Games is a leader in the skill-gaming space, with over 100 million registered players. Founded in San Francisco in 2012 and part of the $30 Bn Flutter Entertainment Group, Junglee Games is the fastest-growing skill games company in Southeast Asia. Some of our notable games are Junglee Rummy, Howzat, Junglee Poker, and Carrom Stars.

Our mission is to build entertainment for millions of people around the world and help them connect with each other through high-quality games. We focus on creating exhilarating and immersive gaming experiences and also incorporate social features to promote interaction and competition among players. Our games are available on multiple platforms, including web browsers, and Android and iOS devices.

Since our inception, we have drawn 700+ of the world’s most talented people into our ranks. Our team has worked on international AAA titles like Transformers, Star Wars: The Old Republic, Real Steel, Rio, Mech Conquest, and Dueling Blades. Our designers have worked on some of Hollywood’s biggest hits, including the movie Avatar.

Junglee Games is not just a gaming business. It is a blend of data science, innovation, cutting-edge technology, and, most importantly, a value-driven culture that is creating the next set of conscious leaders. An equal-opportunity employer, Junglee Games has been certified as a Great Place to Work for four years in a row. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Junglee Games has received various accolades for its contribution to the online gaming space. The company continues to innovate and develop new games, expanding its presence in the global gaming market.

Website: https://www.jungleegames.com/

LinkedIn: https://www.linkedin.com/company/junglee-games