Total 138 Fresh/Entry Level Manufacturing / Production job vacancies in Singapore

Salary range: $1900-$2100

No OT required

Location: AMK

Job Description:

1. Arrange and prepare of the material and packaging material for the daily production;

2. Assist for the whole process of the production – labelling of the bottles, filling, carry and

moving of products;

3. Cleaning up and maintain of the working places and maintain the good condition of the

machines/asset of the department;

4. In-charge of the whole documentation, recording, update, issue, maintenance & etc,

from pre-weight till handover the goods to the warehouse;

5. Support internal audit and external audit for ISO such as ISO documentation update,

recording and maintenance;

6. Sourcing, email enquiry to the raw material supplier on the quotation and stock availability.

If the raw material is obsolete will need to counter source alternative and do pre-test before

purchase the raw material;

7. Assist in coaching and guidance to the new employees;

8. Assist in raising the purchase requisition of the raw material, plan the production schedule

in advance with Management based on the inventory stock level;

9. Ensure all the production operators, working environment and also the manufacturing

process is following the SOP;

10. Work as a team to ensure the production is running smooth. Need to learn from the

preparation and understand the production operation flow. Help other employees to

complete the daily output;

11. Create, update and maintain SAP system;

12. Highlight, feedback and suggest during and/or after the monthly staff meeting;

13. Other projects and assignments as instructed or delegated by management and director

Job Requirements:

- Diploma with Engineering Chemical or Chemistry background will be advantage

- At least 2-3 years manufacturing work experience required

- Independent thinker who acts and decides objectively and with integrity

- Willing to learn new things and hands on

- Excellent communication so as to provide training and coaching to team member and

also to handle queries from clients/associates

- ISO 14001, ISO 9001 and ISO 45001 knowledge will be advantage

- Computer literate

Other information:

- AWS & Variable Bonus

- Medical and dental benefits

- Working location: Ang Mo Kio area (3 bus stops from Yio Chu Kang Interchange)

- Working days: 5.5 days work week

- Working hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Administered by the Workforce Advancement Federation (WAF), the Career Conversion Programme (CCP) for Biomedical Manufacturing Executives is a premier talent development initiative designed to cultivate the next generation of skilled professionals for Singapore’s Biomedical manufacturing industry. This comprehensive 15-month programme features structured on-the-job training (OJT) provided at Novartis Singapore Pharmaceutical Manufacturing Pte Ltd (NSPM), facilitating the practical application of acquired knowledge and ensuring participants develop the essential competencies required for their roles.

Eligilibity for CCP:

• Singapore Citizen or Permanent Resident;

• Minimum 21 years old;

• Mid-Career Individual: Graduated, or completed National Service, whichever is later, for at least 2 years* prior at the point of application; or

• Fresh Graduate: Graduated, or completed National Service, whichever is later;

• Not in a similar job function prior to joining Career Conversion Programme (CCP);

• Have not attended the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously;

• Have not been funded under the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously.

• Should not be shareholders, immediate ex-employees of Novartis, or be related to shareholders of Novartis.

Successful candidates must be able to commence the program by March 2025.

Job Purpose

Responsible for providing quality oversight to ensure smooth manufacturing operation and new product launches/transfer in a compliant and timely manner. Support drug substance batch review and release in full gmp compliance to regulatory standards and ensures quality strategy/continuous improvement are executed in alignment to site objective/s.

Key Responsibilities

Operational

a. Provide Quality oversight to site operations/objectives

· Oversight of all production and testing activities, ensures compliance with cGxP, incl. data integrity and eCompliance.

· Participate/Support meetings (as required) and team tiered process to monitor/detect/act on anomalies to key site quality KPIs and continuous improvement.

b. Review/ Release of Raw materials and manufactured materials

· Perform and be responsible in ensuring Batch record review and/or release (raw materials and manufactured materials – for authorized person only) is in full cGMP compliance to regulatory and Novartis Quality Standards

· Support the release team in batch release in ensuring batch release (manufactured materials – for authorized person only) is in full cGMP compliance to regulatory and Novartis Quality Standards.

c. Support exception investigations and change control activities

· Lead/support in ensuring a smooth manufacturing operations in production/QC/Logistics, in handling deviations/capa, change control, complaints, customer management, escalation, recall etc are in full cGMP compliance to regulatory and Novartis Quality Standards

d. Support OpEx improvement projects

· Support for end-to-end lifecycle management, timely review & escalation, stakeholder management to achieve agreed outcomes for projects assigned and areas under responsibility

e. New Product Introduction

· Support in ensuring success to new product launch/transfer and equipment/product lifecycle management are in full cGMP compliance to regulatory and Novartis Quality Standards e.g., Product Transfer, Equipment Qualification, Computerized System Validation, Shipping Validation, Cleaning Validation, , Process Validation, Ongoing Process Verification & etc

f. Customer Management

· Lead/support network/project governance meeting and team tiered process to monitor/detect/act on anomalies to project milestones, KPIs and continuous improvement.

· Support in preparing customers request documentation or requests

g. Documents review

· Provide support (Review/Approval) of GMP Record/Document in ensuring compliance to regulatory and Novartis Quality Standards

h. Inspections

· Provide support in ensuring inspection readiness. Support customer, internal Novartis and Health Authority audits.

i. Any other task/duties assigned by Line Manager

Requirements

· University degree with a scientific / technological background (e.g. Chemistry, Pharmacy, Biology, Biochemistry, or equivalent)

· Several years of experience in pharmaceutical quality control, quality assurance or production or relevant quality experience. Fresh graduates are welcome to apply.

· Operations Management and Execution; Functional Breadth; Collaborating across boundaries; Applied Practice

· New entrants to biopharmaceutical industry and should not be holding a bond obligation with any organisation

Administered by the Workforce Advancement Federation (WAF), the Career Conversion Programme (CCP) for Biomedical Manufacturing Executives is a premier talent development initiative designed to cultivate the next generation of skilled professionals for Singapore’s Biomedical manufacturing industry. This comprehensive 15-month programme features structured on-the-job training (OJT) provided at Novartis Singapore Pharmaceutical Manufacturing Pte Ltd (NSPM), facilitating the practical application of acquired knowledge and ensuring participants develop the essential competencies required for their roles.

Eligilibity for CCP:

• Singapore Citizen or Permanent Resident;

• Minimum 21 years old;

• Mid-Career Individual: Graduated, or completed National Service, whichever is later, for at least 2 years* prior at the point of application; or

• Fresh Graduate: Graduated, or completed National Service, whichever is later;

• Not in a similar job function prior to joining Career Conversion Programme (CCP);

• Have not attended the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously;

• Have not been funded under the same programme – Career Conversion Programme (CCP) for Biomedical Manufacturing Executives / Professionals (Train-and-Place with Commitment to hire) – previously.

• Should not be shareholders, immediate ex-employees of Novartis, or be related to shareholders of Novartis.

Successful candidates must be able to commence the program by March 2025.

Job Purpose

Support all activities establishing and maintaining Microbiology lab in BioProduction Operations QC. Ensure all microbiological testing of samples for production support and documented in accordance with written testing SOP’s and in accordance with local and/or international regulations.

Key Responsibilities

• Maintain QC Micro/EM laboratory in full cGMP-compliance.

• Track and execute individual training requirements to ensure completion on time including new methods and instrumentation.

• Ensure laboratory operations are in accordance to cGMP standards

• Perform microbiological testing and EM sampling in accordance current testing monographs/SOPs and in accordance with local/ international regulations.

• Ensures that testing completed in a timely manner based on plan.

• Support laboratory routine operations such as inventory management and house-keepings.

• Support the optimization of work flows in the QC Micro/EM Laboratory.

Requirements

•Minimum Diploma with 4 to 5 years of relevant working experience, preferably in a cGMP environment. Fresh graduates are welcome to apply.

• New entrants to biopharmaceutical industry and should not be holding a bond obligation with any organisation

• Related experience should be in GMP-regulated industries in Quality Control

• Background knowledge on analysis such as Bioburden and Endotoxin testing

• Preferrably a working knowledge of FDA and ex-USA regulatory requirements as well as industry quality management tools, standard, and quality systems.

Information:

1. Salary range: $2000 - $2500
2. Working hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm (No overtime)
3. Working location: Near to Yio Chu Kang MRT

Responsibilities:

• Prepare of the material and packaging material for the daily production;
• Support production including labelling of the bottles, filling, carry and moving of products.
• Maintain cleanliness of workplace and ensure machines are in good condition.
• Documentation and maintain the data of pre-weight till handover the goods to the warehouse;
• Support internal audit & external audit for ISO
• Sourcing & liaising with suppliers on the quotation and stock availability.
• Assist in coaching and guidance to the new employees.
• Raising orders of the raw material, plan the production schedule based on the inventory stock level.
• Ensure all the production operators, manufacturing process is accordance to SOP.
• Ensure the production is running smoothly.
• Learn and understand the production operation flow to complete the daily output.
• Create, update and maintain SAP system.

Requirements:

• Diploma in Chemical/Chemistry/Engineering
• At least 2 years manufacturing work experience is preferred
• Excellent communication to provide training and coaching to team member
• Knowledge in ISO 14001, ISO 9001 and ISO 45001 knowledge will be advantageous

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Information:

1. Salary Range: $2600 - $3000
2. Working hours: 8am - 5pm

Responsibilities:

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Troubleshooting production problems and assisting in planning new project work.

Requirements:

• Diploma in Mechanical / Mechatronics / Electrical Engineering
• Entry level are welcome to apply

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Salary: up to $3000

Working Days & Hours: Mon-Fri Office Hours

Location: Changi (pickup from tanah merah)

Job Description:

• Uphold quality in every process of Distribution and Production operations undertaken
• Fully understand and adhere to all instructions as detailed in distribution & batch documents and SOPs
• Complete all documentation in compliance with the principles of cGMPs
• Perform routine cleaning of Clinical Services equipment and packaging rooms according to appropriate SOPs. Carry out housekeeping of the warehouse to ensure it is consistently clean and tidy
• Count and record materials required for use in Clinical Trial operations. Ensure all materials are handled carefully and in the correct manner
• (Quality) Report any known breaches in procedure, or any examples of substandard quality to supervisor
• Undertake additional duties or specific tasks as designated by superiors
• Receive incoming or returned materials in an efficient manner and perform putaway followed by the uploading of details into the Inventory Management System accordingly
• Ensure the correct picking of materials for all Distribution Orders
• Perform all Distribution activities in accordance with SOPs and Distribution instructions to ensure efficient, exact and secure completion
• Perform and maintain accurate computer transactions in line with Distribution and Inventory Management systems
• Process material for all Clinical Services packaging disciplines, e.g. blister packing, walleting, encapsulation, dispensing, label & compilation, in accordance with SOPs and Production Instructions
• (Quality) Undertake packaging duties in accordance with Good Manufacturing Practice as detailed in relevant SOPs.
• Hold responsibility for verification of materials processed by completing all relevant documentation.

Job Requirements: Min Diploma in Engineering or similar

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Salary: up to $4500

Working Days & Hours: 12 hour shifts (2-2-3)

Location: Tuas (islandwide pickup)

Job Description:

• Support the shift operation in all activities, ensuring that it is meets all environmental, health and safety regulations.
• Support the STS in ensuring that all operation and maintenance activities are in compliance to the safety procedures for Lock out/Tag out, energy control procedures, line breaking activities, confine space entry, work at height, hot and cold work permitting.
• Ensure that the shop floor is in a constant state of safety and quality regulatory compliance and inspection ready
• Perform all production, pre MI and post MI activities to ensure manufacturing attainment is achieved, assist the STS in the deployment of resources based on criticality and priority.
• Assign operation task according to Manufacturing Standard Work (MSW) and Operation Standard Work (OSW)
• Participate in all troubleshooting activities in processing issues, deviations and coordinating with other functions when require immediate and preventive actions.
• Participate in all investigation, report and troubleshoot findings on both EHS and quality related issues observed during manufacturing or during batch record review.
• Participate in Continuous Improvement (CI) activities, contribute ideas and perform Plan, Do, Check, Action (PDCA) cycle
• Support the STS in the development of risk assessment, creation of job safety assessment and participate in HAZOP when required.
• Develop Standard Operating Procedures as part of change control and perform periodic review.
• Assist in all commissioning, qualification and validation activities as necessary.
• Participate as a member of the emergency response team (ERT) when necessary.
• Accountable for:
• Safe operation of plant and equipment
• Safety compliance
• cGMP, GDP and SOP compliance
• Meeting production plan
• Housekeeping of plant area

Job Requirements: Min Degree in Chemical Engineering w min relevant internship experience in pharma manufacturing

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Salary: $3040/mth

Job Duration: Perm

Working Days & Hours: Mon - Fri Office Hours

Location: Changi Business Park – With Pick up in Tanah Merah

Job Description:

• Uphold quality in every process of Distribution and Production operations undertaken
• Fully understand and adhere to all instructions as detailed in distribution & batch documents and SOPs
• Complete all documentation in compliance with the principles of cGMPs
• Perform routine cleaning of equipment and packaging rooms according to appropriate SOPs.
• Carry out housekeeping of the warehouse to ensure it is consistently clean and tidy
• Count and record materials required for use in operations. Ensure all materials are handled carefully and in the correct manner
• (Quality) Report any known breaches in procedure, or any examples of substandard quality to supervisor
• Undertake additional duties or specific tasks as designated by superiors
• Receive incoming or returned materials in an efficient manner and perform putaway followed by the uploading of details into the Inventory Management System accordingly
• Ensure the correct picking of materials for all Distribution Orders
• Perform all Distribution activities in accordance with SOPs and Distribution instructions to ensure efficient, exact and secure completion
• Perform and maintain accurate computer transactions in line with Distribution and Inventory Management systems
• Process material for all packaging disciplines
• (Quality) Undertake packaging duties in accordance with Good Manufacturing Practice as detailed in relevant SOPs.
• Hold responsibility for verification of materials processed by completing all relevant documentation.

For interested applicants, please send your updated resume to: melissa@recruitexpress.com.sg

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

The client is a global leader in semiconductor fabrication support. Below position is open urgently.

Position: Operator (NO experience is required)

Location: North

Working Hours: Normal Office Hours

Responsibilities:

• Perform basic cleaning, packing, and maintenance tasks, including wiping parts, preparing sample kits, scrubbing, detailing, cleanroom packaging, and boxing parts for shipment.
• Maintain general cleanliness and housekeeping in designated areas.
• Perform in process inspection for all customer parts and ensure parts is good condition during cleaning process.

Requirements:

• Minimum N-level education or equivalent.
• Willing to work in a cleanroom and chemical environment, wearing a jumpsuit.
• Primarily a seated role; Ability to handle/carry heavy materials and operate a push-cart/ trolley is required.
• Training will be provided.
• Company transport is available for convenience.

**Interested candidates, kindly email updated resume to xiaoyee@wanco-manpower.com with Subject of "Operator", thank you.

Production Management Trainee (Manufacturer company)

5 work days, 8am-530pm, Sembawang, $2000-$2500

Responsibilities & Requirement:

• Handle day to day operation.
• Monitor attendance of the workers.
• To carry out inspections of the facilities to identify and resolve issues.
• Monitor equipment inventory and place orders when necessary.
• Ensure health and safety policies are observed.
• To attend ad-hoc assignment
• Quarterly Bonuses & other benefits
• Transport and uniform provided
• Singaporean only may applied

Interested applicants, please click apply button or email resume : veus@strafford.sg

We regret that only shortlisted candidates will be notified.

Strafford Consulting Pte Ltd

EA License No: 23C1919

By submitting your personal information and/or resume, you are deemed to consent to Strafford Consulting Pte. Ltd. to collect, use and disclose your personal information and/or resume to prospective employers/companies for the purposes of employment.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The objective of this traineeship programme is to support mid-careerists who are looking for career switches into the Biophamaceutical industry.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. Due to the nature of this traineeship programme, kindly note that training allowances are CPF exempted. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Role Description:

• Ensure all data supporting the analytical method are accurate and able to take correct actions to address the issue
• Contribute to the plans for the implementation of new testing technologies and methods
• Able to understand and assess the change analytical assessment that may have an impact on product quality, validation and/or current Good Manufacturing Practice (GMP) compliance
• Lead or participate in investigation arising from laboratory investigation, incidents recommendations remedial actions for follow-up
• Draft, review and update appropriate laboratory documents such as testing protocol, procedures, analytical methods and guidelines relating to GMP and operational framework of the laboratory
• Updated with pharmacopeial and other health agencies guidelines
• Ensures that all manufacturing raw materials / non-routine samples and products are analyzed and tested according to the stipulated quality requirements
• Understand and adhere to any applicable safety requirements
• Ability to understand basic laboratory instrument technical mechanism and method troubleshooting
• Ability to guide laboratory analyst on method improvements and basic troubleshooting
• Ability to interact with inspectors (internal and external)
• Basic statistical mathematical skills
• Ability to organize work and handle multiple priorities and meet deadlines
• Ability to work in a diverse team

We are looking for you with below attributes:

• At least a Degree in Chemistry or relevant science

What you will learn:

• Interpersonal skills
• Influencing skills
• Team leadership
• Organizational skills

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Jurong. There will be 2-way shuttle services from designated MRT locations provided for our employees.

How can I apply?

Apply here: https://jobs.gsk.com/en-gb/jobs/407825?lang=en-us&previousLocale=en-GB

We recommend you apply as soon as possible, because we accept ongoing applications and offer positions on a first come, first served basis!

At GSK we value diversity and treat all candidates equally. We strive to make our recruitment process free of bias of any kind and aim to create an inclusive workplace at GSK. If you require any assistance, either to attend an interview or during the course of the recruitment process, please let us know.

Apply now!

Need help with your application?

Please email us at apac.earlycareers@gsk.com and let us know how we can help you.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The objective of this traineeship programme is to support mid-careerists who are looking for career switches into the Biophamaceutical industry.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. Due to the nature of this traineeship programme, kindly note that training allowances are CPF exempted. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Role Description:

As a MSAT Chemist, you can expect o plan, organise and carry out experimental work with the objective of:

• Improving existing processes on plant
• Developing and making improvements to processes for new products so as to contribute to the successful introduction of new products/ processes to the plant
• Evaluating raw materials
• Providing troubleshooting support to the operations department

Key Responsibility Areas:

• Ensure process optimization for a specific product to make improvements to processes with respect to yield, quality, output, cost savings, robustness etc. in line with Good Manufacturing Practices (GMP) requirements and ensure suitability for Secondary process performance
• Undertake troubleshooting of problems relating to the plant/ processes to ensure the effective and prompt resolution of issues/ salvage of batch/ development of novel re-work methods for treatment of substandard batches
• Ensure proper documentation and filing for a specific product (includes laboratory notebooks, technical memos, analytical raw data, risk assessments, etc.) in compliance with GMP and GLP requirements
• Supervise technicians and junior staff to ensure good and safe work practice
• Act as a product custodian and ensure the provision of first-line product-specific technical support to its customers (internal and external)
• Provide technical support for routine manufacture and to commissioning teams in the commissioning of established/ new products, as well as conduct training in process chemistry to the relevant parties
• Evaluate the quality of raw materials and intermediates to ensure that it meets company’s specifications, and liaise with external suppliers to provide feedback on the quality of materials
• Support technical, genotoxic and material risk assessment for change implementation and maintenance of the control strategy throughout product lifecycle
• Support trending and review of key process parameters and attributes as part of Continued Process Verification (CPV)
• Provide technical support for routine process decontamination activities (includes identify process residues, support cleaning risk assessment, cleaning limits calculation, support unknown peak investigation, improvement to current decontamination method, etc)

We are looking for you with below attributes:

• A degree in Chemistry or equivalent
• Experience in a laboratory environment in the pharmaceutical industry or equivalent is desired

Competencies / Skills:

• Sound knowledge of organic, organometallic chemistry
• Sound analytical knowledge
• Sound plant knowledge
• Sound knowledge of cGMP/ GLP
• Knowledge of laboratory safety and hazards
• Financial awareness
• General business awareness
• Good communication skills

Where will I be based?

You will be based at one of our manufacturing sites in Singapore near Jurong. There will be 2-way shuttle services from designated MRT locations provided for our employees.

How can I apply?

Apply via this link: https://jobs.gsk.com/en-gb/jobs/408717?lang=en-us&previousLocale=en-US

We recommend you apply as soon as possible, because we accept ongoing applications and offer positions on a first come, first served basis!

At GSK we value diversity and treat all candidates equally. We strive to make our recruitment process free of bias of any kind and aim to create an inclusive workplace at GSK. If you require any assistance, either to attend an interview or during the course of the recruitment process, please let us know.

Apply now!

Need help with your application?

Please email us at apac.earlycareers@gsk.com and let us know how we can help you.

Summary :

• Basic up $2500
• 5 days, 815am-6:00pm
• Entry Level are welcome to apply, training is provided
• Industry : Manufacturing/Electrical & Electronics
• Company with great career growth

Job Scope :

• Lead and manage a team in testing low-voltage switchboards and power distribution boards.
• Ensure all testing checklists are accurately completed and signed off.
• Create and deliver training on safety, testing, and troubleshooting for new employees or products.
• Conduct Factory Acceptance Tests (FAT) and Factory Witness Tests (FWT) with clients, following the Method of Statement (MOS).
• Manage the calibration, defect reporting, and maintenance of tools and equipment in the Testing Department.
• Provide input to the Quality and Project Management Teams as needed.

Job Requirement:

• Candidates with related experiences and background studies are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Our client is a Automotive Manufacturing MNC. Due to their current expansion plan, they are looking for a Luxury Sales Advisor (Front Line) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Identify customer needs by understanding their background, reason for visiting, and purchasing timeline, building a comprehensive customer profile.
• Provide personalized information to educate and inspire guests, offering a customized experience based on their interests.
• Demonstrate expert knowledge of all products and services for owners/customers.
• Support sales efforts by capturing customer contact details and scheduling test drives for individual who interest/potential to buy.
• Consistently update the CRM system to ensure accurate and up-to-date sales and delivery information for management.
• Facilitate vehicle preparation and delivery appointments, offering customized orientations based on the customer’s individual preferences and comfort levels.
• Any other duties as assigned.

Requirements

• Min 2 years’ relevant working experience
• Good Customer Service
• Good Communication Skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Work Hours:

- Monday - Friday (Morning Shift: 8AM - 5PM / Afternoon Shift: 1PM - 10PM)

What we are looking for:
- Basic Knowledge In IT Or Email Outlook,
- Basic Knowledge In ITIL
- Duties are mainly dispatching incident tickets via remedy and allocate these incidents to team mates for issue resolution
-Email Monitoring of IT Issues and assigning emails to respective team members for resolution.
- Job Level: Fresh Graduates/Junior 1-3 years

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.