Product Definition Analyst (Technical Business Analyst) - Hospitality Shopping Engine
Summary of the role
Do you want to make a difference? Do you want to join a business which has a huge growth perspective? Hospitality at Amadeus is the place to be right now.
Hospitality is aiming to become the industry leader that delivers modern, innovative solutions to our customers and enables them to run their businesses more efficiently, more profitably and deliver a great experience for their guests.
Our journey started with a partnership with InterContinental Hotel Group (19 brands, 100 countries and more than 800.000 rooms) for which we are building a community Central Reservation System on a cloud native platform. And we’re now extending our range of products and functionalities with our ongoing projects with MGM (Leading hotel chain for Casinos) and Marriott (First hotel chain in the world, with more than 30 brands in 130 countries, and more than 1.4 M rooms).
Within a multicultural organization spread over Nice, Bangalore, Boston, the Shopping Engine team are in charge of Shopping, Rates, and inventory products of Hospitality Amadeus Central Reservation product, developing the software used to shop and price.
As a Product Definition Analyst in our team, you would be a key player of our success in designing new features, answering the complex needs of our Customers and contributing in building our platform vision.
In this role you'll:
Assess requirements
* Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
* Analyze business requirements submitted by Product Management.
* Size specification and validation work.
Carry out functional design
* Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
* Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
Overview validation
* Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
* Ensure traceability of tests with specifications
* Ensure production integrity by investigating, validating and prioritizing reported incidents.
Manage relations with key stakeholders
* Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
* Interface with the customer during requirements understanding, functional specification, testing and implementation phases.
Participate to team events
* Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solution assessments.
About the ideal candidate
University degree in Computer Science, Information Technology or a related technical field or equivalent experience
Proven experience as a Technical Business Analyst/Product Definition Analyst or similar role within an engineering environment gathering requirements, writing specifications, designing solutions, interacting with other members in a scrum environment.
Ability to understand complex business processes and to translate them into clear documentation
Ideally coming from a strong IT/technical background
Excellent English verbal and written communication skills
Strong analytical and problem-solving capabilities
Good organization skills
Ability to quickly adopt new tools and methodologies
What we can offer you
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Are you the one we’re looking for? Apply Now!
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Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
