Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Business Service Representative is responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis. Provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations via chat/email and phone support. Responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis

What you will do

• Answer customer calls and emails and chat providing prompt issue resolution
• Manage outbound calls to gain information and/or follow up to resolve customer issues
• Contribute to positive metrics:  First contact resolution, quality, customer satisfaction, schedule adherence, productivity, etc.
• Manage client dialog while documenting details of client interaction in CRM Salesforce
• Ability to be Dependable for work schedule, and work on-site 5 days a week
• Available to attend 6 weeks of training on a fixed schedule

What experience you need

• Minimum 1 year of customer service experience
• Bachelor’s degree preferred
• Proficiency with Google Suite and Microsoft Office (Word and Excel)
• Detailed oriented with an ability to multi-task in a fast paced environment
• Exhibit strong organizational, problem-solving, and analytical skills
• Excellent listening, verbal, and written communication skills
• Regular attendance is an essential function of the job

What could set you apart

• Experience with managing high-volume inbound and outbound calls
• 3 years of experience in a B2B customer support environment
• Skilled at effectively assessing customer audience and adjusting style and tone to match the customer
• Proficiency in Salesforce Service

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

Function:

Schedule:

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Provide records creation, circulation, storage, tracking, transfer and retention services as defined or outlined in EPIQ’s service agreement with client.

Responsibilities

• Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database

• Prepare inactive files for offsite storage or digitization, performing file culling activities as requested

• Perform regular inventory of files stored at client facilities, or offsite storage vendors

• Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

• Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

• Prepare reports related to the activity of the Records Department

• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries

Requirements

• High School Diploma or GED

• 1 year file, records, imaging/scanning experience

• Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management Systems

• Strong verbal and written communication skills

• Detail oriented and attention to detail and accuracy

• Good organization skills with ability to manage multiple tasks

• Ability to life or move 40 lbs. or greater

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Preferred Shift: Monday - Friday 8:30am-5pm

The Compensation range for this role is 19.86 to 28.89 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Provide records creation, circulation, storage, tracking, transfer and retention services as defined or outlined in EPIQ’s service agreement with client.

Essential Job Responsibilities

• Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database

• Prepare inactive files for offsite storage or digitization, performing file culling activities as requested

• Perform regular inventory of files stored at client facilities, or offsite storage vendors

• Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

• Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

• Prepare reports related to the activity of the Records Department

• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries

Qualifications & Requirements

• High School Diploma or GED

• 1 year file, records, imaging/scanning experience

• Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management Systems

• Strong verbal and written communication skills

• Detail oriented and attention to detail and accuracy

• Good organization skills with ability to manage multiple tasks

• Ability to life or move 40 lbs. or greater

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Document Scanning Experience

• 8AM - 5PM M-F

The Compensation range for this role is 18.46 to 27.69 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

RESPONSIBILITIES

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
• Copy Services includes accurately producing copy, print and scan projects per written instructions
• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

JOB REQUIREMENTS

• High School Diploma or GED
• 1+ work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets.

About Program Phoenix

Program Phoenix is a multi-year initiative that has been established to create a real-time enterprise built on a common data model, global processes, and seamless data flow, enabling operational efficiency and scalability. The Program will involve a green field implementation of S/4 HANA, PLM Teamcenter and CRM MS-Dynamics across five releases.

Summary of Role:

This role will be responsible for leading design and build in SAP Supply chain planning areas to support GlobalFoundries business transformation and growth objectives. This role requires close working relationships with senior business and IT leadership, implementation partners and the PMO office and will focus on the end-to-end planning solutions within a manufacturing environment.

 Ideal individuals for this role will be passionate about leading people, creating simple standard global business process, enabling technology to solve business problems, working in an environment experiencing fast-paced global environment.

Essential Responsibilities Include:

• Leading scoping, designing, prototyping, and implementing of globally scalable SAP planning solutions

• Recommending best-in-class solutions, and leading design, build, test efforts, and deployment in the areas of Manufacturing, Supply Chain, Procurement, Inventory, Logistics, Quality, ensuring architecturally sound design and build decisions.

• Responsible for design, writing of configuration rationale, Key design documents, functional specifications for cost effective solutions and guide the development of those solutions with the development team

• Design and create test scripts for all processes in scope, leading the team through all testing cycles.

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.

Required Qualifications:

• Bachelor's or Master's degree in engineering/computer science

• More than 10 years’ experience as a solution architect in SAP planning specializing in MRP in a hi-tech manufacturing industry.

• At least 5-6 full life-cycle SAP implementations in an MNC including all phases (blueprint, configuration, training, cut-over and post go-live support).

• 10 years of SAP functional configuration experience in one or more SAP modules MRP, PP on the SAP S/4 HANA.

• Deep functional knowledge of Planning and Supply Chain business processes across the areas of Materials management, MRP and Manufacturing

• Excellent verbal and written English communication skills, ability to engage and work in a global team across multiple time zones.

• Flexible to work across global time zones with onshore and offshore internal and partner teams.

• Implementation experience in the Hi-Tech / Semiconductor Inventory would be an advantage.

• Location – Austin, TX/ Malta, NY/ Other Locations in United States.

Expected Salary Range

The exact Salary will be determined based on qualifications, experience and location.

Position Summary...

What you'll do...

We are seeking a Strategy and Operations Manager for the Seller Growth team on Marketplace. As a Strategy and Operations Manager, you will play a key role both in shaping our team’s seller growth programs, as well as leading cross-functional teams to deliver key results and insights.

About Walmart Marketplace:

The Walmart Marketplace business is part of Walmart’s ecommerce portfolio and is one of the fastest growing and most profitable business units. The Walmart Marketplace is in its 5th year and has seen tremendous growth in the past year. This growth combined with the industry ecommerce and customer dynamics has made Walmart Marketplace a highly strategic priority for Walmart for the next 5 years. The Marketplace team culture is entrepreneurial, fast paced, relentless, biased for action and highly resilient. The team is on a crucial mission for Walmart to make the Walmart Marketplace the preferred destination for sellers and customers and to leverage our Walmart scale and capabilities to differentiate across the ecommerce industry.

Key Responsibilities:

• Drive marketplace seller growth via adoption of key initiatives and programs
• Formulate strategies and action plans to optimize seller growth and increase seller adoption of ongoing initiatives
• Utilize analytics tools and languages such as Python, Looker (LookML), and SQL to analyze data and generate meaningful insights
• Act as the main point of contact for international sellers
• Collaborate with China account leads to develop and implement effective seller growth strategies.
• Work closely with the product and program teams to provide insights and recommendations on servicing different seller populations.
• Stay updated on industry trends and best practices related to seller growth and marketplace dynamics.

You’ll make an impact by:

• Enabling the product and program teams to better understand and cater to different seller populations.
• Driving growth in different seller segments and increasing seller adoption of various MP programs
• The department is currently on an exciting and accelerated growth trajectory, and the strategy and operations manager will play a crucial role in achieving departmental goals

Minimum Qualifications:

• Proficient with the Microsoft Office suite, SQL language, Looker (LookerML) and data structure knowledge
• Strong analytical skills to assess, research, interpret and analyze data
• Fluent in Mandarin, with excellent verbal and written communication skills
• Ability to work independently and in a team environment
• Detail-oriented with excellent organizational skills
• Proactive in identifying areas for improvement and proposing solutions
• Flexibility to work across different time zones (ie. EST, PST, IST, and CST)

About Walmart 

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Essential Job Responsibilities

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule

• Copy Services includes accurately producing copy, print and scan projects per written instructions

• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner

• Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.

• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1 year work experience in a customer services field

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

EPIQ is seeking a qualified candidate for the position of Equipment Team (ET) Specialist. The ET Specialist will provide on-site technology-related support services within our client location. 

Responsibilities:

• Ability to operate a computer in basic terms as well as coaching and trouble-shooting for others
• Provide support for technical requests and flex services with a "can do" attitude and philosophy
• Field incoming support requests from end users via telephone, email and service desk system queue in a courteous and timely manner
• Engage firm IT through the client’s IT team as needed.
• Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.
• Assist with conference room support for technology, including video conferences
• Assist with managing the hardware inventory, monitor and distribute
• Maintain ongoing communications with all departments managed by Epiq, providing support as needed and requested by ET Supervisor and/or site leadership

Job Requirements:

• High School Diploma or equivalent
• Minimum of 1 year professional level work experience
• Previous experience in a client service oriented field preferred
• Ability to multitask with attention to detail
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry or packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
• Excellent organizational skills
• Some travel may be required
• Strong initiative required; ability to work independently with minimal direct supervision

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist – FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services.  This unique and client facing position allows the employee to support multiple Epiq accounts in the local market.  This part time position will be scheduled for three 8 hour shifts per week.

RESPONSIBILITIES

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
• Print Services includes accurately producing copy, print, and scan projects per written instructions
• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner 
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns
• Flexibility of a weekly work schedule to cover for absences and vacations.  Will include potential schedule changes and work locations

Job Requirements

• High School Diploma or GED
• 1+ years’ work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

This Strategy and Business Lead role in Patuxent River, MD will provide overall management of client delivery, grow client relationships and support business development activities within NAVAIR, and other similar Navy and DOD organizations. The lead will also coordinate and collaborate with Guidehouse leaders within the Defense & Security Sector to identify and pursue growth opportunities, manage delivery quality, and mentor practitioners within the Defense and Intelligence practice.

What You Will Need:

• An ACTIVE and CURRENT SECRET federal security clearance

• Bachelor's degree

• FIFTEEN (15) or more years' experience leading diverse teams within NAVAIR and/or similar Navy/DOD organizations.

• Cross-functional experience in federal acquisition, human capital/organizational transformation, PPBE, process improvement and IT portfolio management.

• Strong communication and program management skills, and the ability to operate proactively and independently within dynamic and unstructured environments.

What Would Be Nice to Have:

• Master's degree or higher

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Job Summary:

Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location. 

Essential Job Responsibilities

• Provide “White Glove” hospitality services

• Set-up meeting rooms as specified

• Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies

• Clean pantry and kitchen as needed

• Provide support for miscellaneous requests and flex services

• Utilize various software and event planning programs to meet tasks

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1-year work experience, client service-oriented preferred

• Good customer service skills, including tact in handling complaints

• Good verbal and written communication skills

• Attention to detail and ability to multitask in a fast-paced environment

• Ability to lift or move 40 lbs.

• Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time

• Working knowledge of Microsoft, Outlook, Word, and Excel

The Compensation range for this role is 16.90 to 24.08 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Receptionist position will provide hospitality and reception or other services defined or outlined in Epiq’s service agreement with client.            

Essential Job Responsibilities

General:

• Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance

• Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests

• Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)

• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift

• Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests

• Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm

• Other duties as assigned

Reception:

• Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors

• Answer incoming telephone calls and direct call traffic to the proper person

• Take accurate and complete messages for those employees who may be unavailable

• Greet and announce visitors in a friendly and business-like manner

• Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager

• Provide support for miscellaneous requests and flex services with a “can do” attitude and philosophy.

• Maintain a positive team-player mentality.

• Accurately communicate with client staff and Epiq team members regarding commitments, deadlines, challenges, requests, etc.

• Deliver on service commitments in a timely and accurate manner.

• Invest proper effort and QC approach to deliver highest quality work and service.

• Comply with Epiq’s standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook.

• Expected to uphold the Standards of Service and best practices developed by Epiq.

Qualifications & Requirements

• High School Diploma or equivalent

• Minimum of 1 year professional level work experience

• Previous experience in a client service oriented field preferred

• Willingness and ability to learn new skills

• Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting

• Ability to learn skills quickly

• Flexibility in dealing with simultaneous projects

• Attention to detail

• Ability to function with a high level of patience, tact and diplomacy in handling any complaint situations

• Ability to lift or move 40 lbs. or greater

• Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc

• Excellent organizational skills

• Strong initiative required; ability to work independently with minimal direct supervision

The Compensation range for this role is 19.26 to 28.89 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

CACI has an exciting opportunity for Business Financial Professionals (BFP) in the Fort Meade, Maryland area. 

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

CACI is seeking a Project Manager to join our team in Aberdeen, MD supporting our ESID Customer.  The ideal candidate will be responsible for a project management and operations support, including but not limited to exercise planning, requirements coordination, and performance in accordance with approved project plans.

What You’ll Get to Do:

• Provide strategic guidance, oversight, and operational management of Program operations and priorities;

• Identify solutions to complex operational- and policy-related problems and new technical tools and capabilities to advance mission and/or capabilities;

• Develop and maintain broad network of contacts across the US Government to satisfy mission requirements;

• Serve as the lead for coordination and execution of customer requirements; and

• Manage a diverse work force focused on project lifecycle activities to include design, development, integration, fielding, and modernization.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

Role and Responsibilities

Who We Are:

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.
• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.
• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.

Summary

The Planner schedules work in accordance with the program schedule.  Deciphers engineering drawings, engineering release notices and engineering orders to determine proper action such as requesting parts through material planning as needed and building parts in the shops.  Assures schedule adherence and program priorities by having both purchased parts and build parts arrive in time to meet the program schedule.  Provides project support to department managers, group leaders, and staff of Hardware Integration and Deployment. Maintains communication with program management, project technicians, production coordinators/planners, material planning, and support departments (such as Mechanical and Electrical Deployment) to monitor the status of product delivery.  Might assist other planners in resolving problems with late deliveries and recovery plans for projects.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Enters data into various Hardware Deployment databases
• Evaluates due dates to ensure they align with schedule need dates
• Prepares the necessary documentation for items being shipped out of plant
• Orders necessary tools and parts needed by the hardware deployment group.
• Extracts various reports from Cognos, JIRA, Costpoint, and/or other reporting systems to evaluate priorities
• Keeps data integrity in Costpoint as it relates to MRP
• Maintains operational reports that successfully reflect and aid key project and operational goals.
• Keeps the work order database updated and accurate
• Coordinates with material planning and/or purchasing to acquire needed parts for projects
• Understanding of the bill of materials (BOM) along with a solid knowledge of part numbers and CAE USA Inc. part number philosophy.
• Interfaces continuously with other planners to determine changes to existing orders/plans on projects
• Familiarization with engineering change notices (ECN), work order system, log system, and other CAE specific software tools.
• Analyzes ECN’s on a daily basis
• Maintain inventory integrity of the storerooms using the database
• Ability to perform work assignments with minimal supervision
• Sound knowledge and understanding of production control and manufacturing processes
• Provides guidance to less experienced co-workers

Qualifications and Education Requirements

• Two years’ certificate from college or technical school or equivalent combination of education and experience
• Experience in similar environment or related field required
• Must have knowledge of Microsoft Office Suite
• Must possess intermediate level Excel skills
• Must be detail oriented
• Must be computer literate
• Must possess strong customer service skills and the ability to work with internal and external customers.

Language Skills

Excellent written and verbal communication skills

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Security Responsibilities

Must comply with all company security and data protection / usage policies and procedures.  Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval.  All government and proprietary information will be accessed and stored electronically on company provided resources.

•  Incumbent must be eligible for DoD Personal Security Clearance.

Work Environments

• Able to work in a regular office environment.
• ABLE TO WORK TO A FLEXIBLE SCHEDULE AND OVERTIME AS REQUIRED.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Ability to operate a personal computer. 

Communicate via e-mail/telephone. 

Ability to work overtime as required.

Must be able to lift 20 lbs.

Ability to see clearly at close range. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. 

CAE USA Inc. is an EOE/AA employer and gives consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here Know Your Rights: Workplace Discrimination is Illegal. 

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.