Salary: £22,669 - £23,428 per annum pro rata
Location: Strelley, Nottingham
Hours: 30
Closing Date: 22/04/2024 23:59
The Vacancy
Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive team within Care & Support as Housing Project Worker
Linby Drive supports pregnant individuals and expecting couples with new-born children of up to 6 months of age, providing a temporary accommodation service to prevent homelessness. We support tenants with maintaining their tenancy, accessing benefits to maximise their income and support them with finding their own permanent accommodation, along with tailored support to accommodate their circumstances and needs.
You can walk away each day knowing you are helping them build the foundations for a bright future. Everyone deserves that don’t you think?
Great Services, Support and Advice is the key
As Housing Project Worker, you will have a variety of duties and responsibilities which will include but are not limited to:
Informing referral agencies about vacancies and carry out risk assessments of potential tenants.
Assist with the move-in process.
Ensure that new tenants are aware of their rights & responsibilities and complete the sign up process with them.
Assist tenants with housing benefit applications, repairs reporting, and other tenancy issues. Maintain regular contact with individual tenants and ensure that they keep to the terms of their tenancy agreement.
Signpost tenants to agencies that offer support on issues such as health, substance misuse, domestic abuse and mental wellbeing, education and training.
Support tenants to set up payment plans for utility bills. Take a lead in the move-on options for tenants: liaise with other landlords and build reports with outside agencies.
Make sure that tenants have realistic expectations of their options.
Work with internal departments in respect of non-compliance with occupancy agreements, including ASB issues.
Carry out H&S, fire and water safety checks.
Record keeping is key so you will be expected to use your functional IT skills to update tenancy records and support plans.
You will also support with repairs reporting and other tenancy management issues.
What we require
Relevant housing or homelessness experience is desirable. Have experience working in a Customer Service/ Care and Support environment. Great communication skills and compassionate and empathetic nature. Have knowledge of various needs and risks presented by homeless people, and the support services available to them. Be aware of current welfare and housing benefits regulations Knowledge of rehousing options for homeless people. Have an understanding of the needs of people from diverse social/cultural/racial background
Looking for a work life balance?
This role is 30 hours a week and the service runs Monday to Thursday 9:00 – 4:30pm.
Over to you – click apply and show us why you are suitable!
You will need to attach a CV in order to apply for this role.
Please note that we are not currently offering visa sponsorship.
Previous applicants and colleagues re-applying will be reviewed at the manager’s discretion. We may close this vacancy early should we receive sufficient interest.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.