Join Our Team as an experienced Operations Planner
Contract: Permanent
Hours: 40 hours per week
Location: Wolverhampton
We are looking for an enthusiastic and skilled Operations Planner to join our team and play a crucial role in delivering a cost-effective, customer-focused repairs and maintenance service for our customers' homes and neighbourhoods.
In this role, you will be responsible for scheduling and managing engineers' diaries, ensuring they complete the maximum number of jobs possible each day. You will aim to help our engineers fix issues on the first visit, where possible, to provide a seamless and efficient service to our customers. Keeping customers informed will also be key, so you’ll need to ensure they always know what’s happening with their repairs and when they can expect work to be completed.
You will have experience working in a similar planning role, with a strong understanding of the systems and tools required to manage complex schedules and prioritise tasks effectively. Your ability to balance the needs of the business with the expectations of customers and engineers will be critical to your success. You’ll also need excellent communication skills, as you will regularly liaise with engineers, customers, and various internal stakeholders to ensure services are delivered smoothly and on time.
This is a fixed role, working in the office 5 days per week. If you are someone who thrives on organising, solving problems, and delivering excellent customer service, we would love to hear from you! Join us in shaping a reliable and responsive service for our customers.
Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.
Due to the nature of the role, an Enhanced DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!
Benefits of belonging at Bromford
Joining Bromford isn't just about a job; it's about a community that values you. Here's a glimpse of the benefits you'll enjoy:
27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year
£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership
A Performance Related Pay scheme based on organisational and individual performance
️ Retail discount schemes to help you save on spending such as food shops, clothing and technology
⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits
A choice of two pension schemes, with employer contribution rates of up to 10% of salary
As a certified Great Place To Work, we value your well-being and offer a comprehensive benefits package. Apply now, and let's make Bromford the next exciting chapter in your career!
Swift action required! The closing date for applications is just around the corner on 14th October 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.
Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.