Total 1,070 Business Management / Project / Planning job vacancies in 479 Columbia Center Kennewick, WA 99336

• You will supervise and delegate assignments for three departments in support of the Business Directorate to accelerate organizational effectiveness and mission readiness.
• You will exercise significant responsibilities in dealing with officials of other units or organizations.
• You will advise senior leaders on new mission requirements or business processes needed to accomplish an organization's strategic objectives.
• You will lead the Planning and Programming phases of resource management, integrating requirements definition and leading risk-based strategic assessments.
• You will develop, coordinate, and implement the Commander's strategic direction and objectives.

This position serves as the Deputy Chief Human Capital Officer (DCHCO) for Strategy and Services, Office of Human Capital (OHC), U.S. Immigration and Customs Enforcement (ICE), Department of Homeland Security. This position is located within OHC under the ICE Management and Administration Directorate and serves as a key representative regarding human resources (HR) matters. As the DCHCO for Strategy and Services, you will be responsible for managing and directing the day-to-day operations of the following programs:

• The Employee and Labor Relations Unit (ELRU) administers statutes, laws, and regulations governing conduct, discipline, performance, and labor matters. ELRU provides guidance and advice to managers throughout ICE with the goal of maintaining employer-employee relationships that support productivity, motivation, and positive employee morale. ELRU administers the agency's Collective Bargaining Agreement, represents the Agency in labor negotiations, and provides high-quality advice and guidance to senior leaders, managers, and supervisors to make effective decisions to advance organizational change. In addition, ELRU serves as advisors to management on disciplinary matters for all ICE personnel and assists ICE managers as they go through the disciplinary process to resolve issues and to improve the ICE work environment. ELRU also administers the Agency's performance management system and awards program and advises supervisors on addressing performance-related matters.
• The Medical Affairs Unit (MAU) provides medical consultation with ICE management and staff on Family and Medical Leave Act medical qualification requests, pre-employment medical qualification reviews, reasonable accommodation medical qualifications, hardship transfer request medical qualifications, medical fitness for duty evaluations. In addition, MAU manages ICE's Medical review Board, Office of Workers Compensation Claims, and Drug Free Workplace Program.
• The Employee Resilience Unit (ERU) administers programs that identify personal and community strengths, provide valuable resources to prepare for the challenges ahead, and offer assistance and support to all ICE employees and their family members in times of personal need or following critical or traumatic incidents. These programs include ICE's Employee Assistance Program, Peer Support Program, and Chaplaincy Program, as well as a variety of programs and services that promote a healthy work-life balance.
• The Executive Services Unit (ESU) provides advisory, technical, and operational services pertaining to the Senior Executive Service (SES), Senior Level employees, Presidential Appointees, and Schedule C employees. ESU provides technical advice, guidance and support to the ICE Executive Resources Board and SES Performance Review Board; oversees the development of Qualifications Review Board documentation for SES position selections for referral to the Department of Homeland Security and Office of Personnel Management; and manages ICE's executive resources and senior executive and senior level pay-for-performance systems.
• The Strategic Initiatives Unit (SIU) improves organizational performance by better aligning workers with the work they do. Using systematic and scientific processes, SIU engages in workforce planning activities to identify employee capabilities needed; creates and maintains personnel selection assessment programs to hire and promote employees with those capabilities; and supports employee engagement initiatives to enhance employee's connection and commitment to ICE's mission.

• Creates and executes objectives and milestones for IT projects supporting mission critical programs, such as implementing enterprise-level applications and IT infrastructure changes aligned with the organization's evolving business processes.
• Develops and applies project and product management tools, procedures, templates, and activities.
• Responsible for establishing project and product objectives, developing milestone charts, resource allocation, managing stakeholder relationships, and ensuring timely delivery within scope and budget.
• Leads execution of the full product lifecycle using modern solutions, including AI and AI-enabling technologies.
• Designs cost/benefit analyses to optimize human and material resources while minimizing costs.
• Integrates configuration management, IT architecture, infrastructure design, and systems integration into comprehensive IT project plans.
• Ensures compliance with federal laws, regulations, and standards related to information systems security and guarantees sufficient development and user testing is conducted to meet business and organizational requirements before project completion.
• Conducts program evaluations to ensure IT initiatives achieve their objectives, identifying opportunities to improve operational efficiency and oversees complex programs involving multiple interdependent processes, concurrent tasks, overlapping deadlines, resource constraints, and competing priorities.
• Collaborates with top management to develop and advise on long-term plans for project implementation and administration.
• Develops business cases and IT metrics and prepares briefings, white papers, budget justifications, and cost models.
• Researches, develops and evaluates strategies for implementing AI/ML and related technologies into current missions, processes, projects, products and services.
• Works closely with, and may serve as lead to, human-centered design, user experience, product and software development teams or resources using Agile methodologies.
• Manages integration of AI/ML technologies into new or existing products or services while owning or having extensive input into the product's/service's mission and strategic roadmap.
• Identifies opportunities and creative solutions for AI integration, AI-driven product improvement and/or entirely new AI-powered product development based on needs analysis, customer research, proof of concept and organizational needs.
• Monitors technological advancements and makes recommendations for future technology enabled products and services to support agency's mission.
• Conducts authoritative research and analysis on the planning, development, integration, and evaluation of IT products, systems, and subsystems to meet the needs of agency's major organizational units.