Total 2 Junior Executive level Business Management / Project / Planning job vacancies in Cheshire, CH1

Cheshire West and Chester Council are looking to recruit 2 full time Business Support Assistants – SEN Communications School and Family Liaison as part of the Special Educational Needs Team.

We are looking for candidates with experienced in customer service to help and support families to navigate through the SEND system.
The role requires a confident individual with excellent communication and organisational skills. You will provide communication support by answering a frontline telephone number.

You must be able to convey information to people clearly and simply, adapt yourself to new and different situations with each call, compromise to reach agreement, and at times have difficult conversations with ease. Proficient use of a wide range of software packages such as Microsoft Teams and Outlook is essential.

Knowledge of current SEN matters and legalisation would be advantageous.

For an informal discussion about this position please contact Stuart Peach, Communication Officer via email - stuart.peach@cheshirewest.gov.uk

Interviews have been provisionally scheduled for 10th October 2024 at The Portal, Ellesmere Port.

Proud member of the Disability Confident employer scheme

Job Role: Business Support Assistant Contracts & Commissioning

Location: Ellesmere Port

Salary : £12 per hour

Hours: Hybrid Monday to Friday 0900 - 1700 - 2 days in office

Job Purpose: Provide essential administrative support to the professional team(s), enhancing their efficiency and helping to build a cohesive team identity. Serve as a central communication link for the public and other professional agencies.
Principal Responsibilities:

1. 
   Deliver general administrative support, including photocopying, filing, scanning, organising meetings, and taking minutes. Develop and utilise standard letters, pre-formatted documents, and PowerPoint presentations to ensure effective service delivery. Maintain and update service user records as required.
2. 
   Handle incoming communications, including telephone calls and emails. Screen messages, decide on appropriate actions, and manage responses to ensure timely and accurate information flow. Facilitate effective liaison by gathering and distributing relevant information to team members.
3. 
   Sort and prioritise incoming correspondence and distribute it to team members. Organise and assist in business process reviews and projects to support managers in planning and implementing efficient services.
4. 
   Respond positively to feedback, identify areas for improvement in systems and processes, and refer suggestions to supervisors or managers. Maintain quality standards and meet service needs.
5. 
   Support team operations by ensuring activities are carried out efficiently and effectively. This includes ordering supplies, equipment, and other items necessary for staff to perform their duties.

By streamlining these responsibilities, the Administrative Support Specialist helps the team function smoothly, maintains business levels, and ensures professional and effective communication both internally and externally.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.