Primary City/State:
Sun City, Arizona
Department Name:
Clinical Care Operations
Work Shift:
Day
Job Category:
Finance
Banner Health believes leadership matters. We look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.
Clinical Care Operations (CCO) is the hub of patient management for the campus, providing relief staffing to our clinical departments. The CCO team is utilized to support the clinical needs of multiple departments, including ICU, Progressive Care, MedSurg, PACU, Medical Imaging, ED, and more. Several employee groups report into this department, including the Resource Team/Float Pool (RNs, CNAs, BHT's, and HUCs), RN House Senior Managers, SWAT RNs, and Travelers, as well as non-clinical roles (Transport, Dispatchers, Placement Liaisons, Analysts).
As a Senior Business Analyst Supervisor, you will have oversight of the Placement Liaison team which coordinates the day to day staff coverage (float pool) needs for the assigned facility. In addition, you will manage the coordination of travel staff, collaborate with other leaders to create/modify processes for the team, create reports from raw data, and provide information/analytics. Strong knowledge and expertise in Excel, Kronos Workforce Analytics, hospital operations, and organizational policies is needed to be successful in this role. Ideal candidate will have 5+ years' related work experience.
This is an exempt role, Monday-Friday 0800-1630 although this role provides 24 hour support to the staffing team.
Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Since 1970, Banner Boswell Medical Center has provided exceptional care to the people in the northwest area of metropolitan Phoenix. Today, our 501-bed acute-care hospital is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals and offers a full range of acute care services, including cardiology, oncology, orthopedics, neurology, surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, wound management and sleep disorders. We've earned the Gold Seal of Approval from The Joint Commission for Primary Stroke Centers. We're also in the nation's top five percent for preventing mortality and complications.
POSITION SUMMARY
This position coordinates and/or collects relevant financial, business and/or statistical data to prepare and interpret reports for management in an accurate and timely manner. This position provides maintenance/updates as necessary to ensure the integrity of assigned systems and databases, as well as department/function processes and standards are met in a timely and accurate manner.
CORE FUNCTIONS
1. Gathers data from various sources to document, trend and analyze data necessary to complete projects in assigned area. Generates various monthly, weekly, daily or ad hoc reports that enable management to control and analyze operations.
2. Works with management and staff of various departments to assist with data gathering and/or interpretation. Ensures accuracy of information systems and maintenance of reporting. Ensures the integrity of statistical files and databases used for financial and other business reporting purposes.
3. Works with other analysts to manage key financial, statistical and/or business specific processes within the organization, which may include operating budgets, forecasts program reporting and analysis, charge management, cost accounting, decision support and reimbursement analysis.
4. Provides data modeling resources for special projects assigned to the department by management for analysis.
5. Prepares timely and accurate reports and presentations for internal and/or external customers/stakeholders to satisfy mandated reporting requirements policy, law or management. Maintains accurate statistical, contractual or other departmental databases, as assigned.
6. Depending on assignment, serves as leader or subject matter expert, which includes the initiation and assistance in identification and implementation of operating improvements and efficiencies by identifying important trends and variances through the review of management reports and financial analysis. Educates users of the assigned reporting system on the utilization of reports and the functionality of those reports.
7. May be assigned to supervise staff. This includes selecting, training, and conducting performance management for department staff. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls and work procedures.
8. Uses specialized knowledge to analyze information and solve business problems. Works independently under general supervision. As assigned, provides management with accurate and timely information necessary to effectively manage financial operations for revenues in excess of $300m annually. Consults internally with Department Directors, Administration, Data Operations, Financial Services Department Personnel and Banner Health System personnel. Works with State governmental agencies, colleagues as other healthcare facilities, professional organizations and outside vendors.
MINIMUM QUALIFICATIONS
Requires a Bachelor’s degree in Accounting, Finance or Business Administration or equivalent experience.
Requires a proficiency level typically attained with 5+ years of experience performing financial, analytical, and/or statistical work, preferably in a healthcare setting. Must have excellent analytical and organizational skills and the ability to manage multiple priorities with changing needs and deadlines. Requires excellent human relations skills and the ability to effectively interact and communicate both verbally and in writing with all levels staff and outside professionals.
Requires strong abilities in statistical analysis, data interpretation, computer software applications, database and spreadsheet programs, plus a proficiency in financial modeling techniques to generate management reports, projections, allocations, and analyses.
PREFERRED QUALIFICATIONS
For Contact Center Business Analyst positions: Preferred experience in contact center data and data sources (i.e. ACD systems, workforce management scheduling software, etc)
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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