RFL Property Services Ltd (RFLPS) is a wholly own subsidiary of Royal Free London NHS Foundation Trust, one of the biggest NHS Tr.....
RFL Property Services Ltd (RFLPS) is a wholly own subsidiary of Royal Free London NHS Foundation Trust, one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free Hampstead.
The post holder will be part of a multi-skilled operational facilities and estates transformation function which leads on change initiatives, both for RFLPS, RFL Group and external clients.
The individual will support a variety of projects within the operational environment(s), working autonomously on some areas and closely with the Senior Business Improvement Manager and the rest of the team on others. Therefore, they will need to be experienced in operational change management within a large change programme.
The individual will be required to work across departments and different levels of the organisation, both internally to RFLPS, as part of RFL Group and externally with clients, to inspire, design and lead projects.
The post-holder will have a high level of autonomy, self-drive & motivation. The ability to be agile and move on to different projects if and when required.
The individual will be part of a multi-skilled operational facilities and estates transformation function which leads on change initiatives, both for RFLPS, RFL Group and external clients.
Our team of skilled, transformation managers have experience in both PMO and delivery environments and can move between the two, seamlessly in order to drive timely issue resolution and ensure benefit realisation.
From establishing governance process with clear lines of accountability and authority, all the way through to true project and programme leadership that combines meticulous activity planning and controlled execution management with disciplined risk-management.
We do this by taking the time to listen and understand the outcomes that our customers and stakeholders really want to achieve and then applying our industry knowledge to inform, challenge and shape the way in which these aims can be realised. Innovation, change and true transformation is at the heart of everything we do.
We are looking for a dynamic Business Improvement Manager to join this team, working on fantastic estates healthcare projects.
The purpose of the role is to advise and support the Operational Managers and Senior Business Improvement Managers, and others within RFLPS as well as the RFL Group and external clients.
• NEST Pension, 3% employer pension contribution
• 25 days annual leave + public holidays
• Lovely office in London
PRINCIPAL RESPONSIBILITIES
Business Improvement Management
Project management of required operational projects including scoping, the identification of milestones, communications strategies, risks and mitigation plans This will include managing projects from inception to completion and aligning them to the short, medium and long term strategies for transformation.
Ensure systems and processes are in place with stakeholders to implement change initiatives, facilitating collaborative working across the sector and supporting the achievement of strategic objectives.
Support colleagues and clients to identify, design, deliver and track transformation and improvement schemes
Provide support and challenge to stakeholders, supporting them to identify innovative ways in which to improve value.
Use tested and credible tools and techniques, including lean processes, to evaluate and analyse highly complex and contentious issues, which adversely affect current organisational performance in clinical and administrative processes. Assist with problem-solving to find and understand root causes of underperformance.
To adapt existing or design new strategies, to enable the creation of distinctive patient pathways of care for patients or administrative processes that bring about higher quality and less waste.
To design and implement innovative methods to gain patient and public involvement to inform service direction, improvement, user satisfaction and as a tool for performance management.
Transfer improvement skills via other forms of development such as mentoring, peer-coaching and team development sessions.
Contribute to establishing and building change management teams across the Trust with an ethos of sharing information and learning.
RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES
Use financial acumen to understand opportunities for improvement in order to ensure the greatest value is realised through public money.
Responsible for project resources and making logical, evidence-based recommendations for spend. This includes the management or holding of budgets for specific projects.
This advert closes on Friday 19 Jul 2024
