• Do you thrive in dynamic environments where your organisational skills can shine and drive success?• Want to be part of a dynam.....
• Do you thrive in dynamic environments where your organisational skills can shine
and drive success?
• Want to be part of a dynamic team where your contributions make a real impact,
and your contribution is valued?
• Are you ready to make a real impact by supporting consultants & trainers who
drive excellence & assurance?
If you’ve answered “yes” to these questions the role of Ellenbrooke Business Support Executive could be for you!
About the role
This is a new role supporting the leadership team of Ellenbrooke, the consultancy & training trading style of Exemplas to deliver services to clients across the UK. Our ideal candidate will play a crucial role helping our leadership team deliver exceptional services, by providing high quality operational and logistical assistance that ensures smooth operations and drives continual improvement.
The role will:
• Handle new sales inquiries, maintain the sales pipeline, follow up on proposals,
and set up new clients in the system.
• Manage client data, oversee shared mailboxes, maintain client relationships, and
maintain records in SharePoint.
• Provide business support to the Ellenbrooke leadership team, including organising
meetings, events, and maintaining team competence records.
• Arrange supplier quotations, process invoices, raise client invoices, and liaise with
treasury for debt recovery and account queries.
• Maintain accurate records and provide operational assistance to enhance quality
assurance.
About you
• Proficiency in administrative tasks, strong organisational skills, and experience
with office software like Microsoft Office, excel.
• Strong verbal and written communication skills for interacting with clients,
colleagues, and stakeholders.
• Experience in customer service, managing client accounts, and basic financial
processes such as invoicing and budget management.
• Experience in project management, familiarity with business management
systems, and ability to handle multiple tasks simultaneously.
• Strong problem-solving skills, attention to detail, and flexibility to adapt to changing
priorities and work environments.
What we offer
This is a full-time, permanent role with the flexibility to work from home. However, you will need to visit our Hatfield office every couple of weeks to collaborate with colleagues. We are open to job sharing or a four-day work week for the right candidate.
While we are primarily focused on finding the right person, the salary range is approximately £25,000 – £28,000 per annum (FTE).
• Broadband allowance
• Generous, up to 10.5% non-contributory pension scheme
• Ill-health income protection
• Life assurance (Death in Service)
• 26 days holiday (rising to 28 after 2 years’ service, pro rata for part time)
• Flexible and supportive working culture including access to mental health first
aiders
• Wellbeing services for employees including access to discounts, employee
assistance programme, Mental Health First Aiders, Doctorline and more
• Modern, open space and technology enabled working environment
• Flexible benefits including holiday-buy scheme, eye care vouchers, annual flu vaccination, Cyclescheme.
We are committed to equality of opportunity for all and value diversity in our workforce. If you have a disability or special need that requires accommodation, please let us know.
About us
We are one of the UK’s foremost business support organisations and for over 25 years, we have provided business advisory services to more than 500,000 small to medium sized businesses on behalf of Government and Private sector organisations. As part of our expert team, you can expect to be empowered to be the best you can and share our company values of Openness (I am keen and willing to engage), Inspiration (I want to be the best that I can be), Conviction (We win, or lose, together) and Accountability (I will take responsibility and ownership). As a business we recognise that giving a superior service to our clients depends on making the most of our people and we aim to give our teams challenging opportunities, recognition for achievement, job enrichment and the maximum flexibility we can.
The fine print
• Please note we are not a Home Office visa sponsorship licence holder and
therefore you must be currently eligible to live and work in the UK to apply for this
role.
• Please read our recruitment privacy notice available on Exemplas website for
information about how we process your personal data.
