Duties of the Post:
The duties of the post, some of which will require physical effort such as standing for long periods,
patrolling, climbing stairs etc. will including the following:
Security Centre
1. To staff Security Desks located at University Square (Southend), Gateway Building (Southend)
and provide information and general assistance to staff, students and members of the public
using University premises and facilities.
2. To staff Security Desks and provide CCTV, fire alarm panel and intercom monitoring. Act as shift
control using radio communications, and input data into I.T. software applications and databases.
3. To receive incoming telephone calls to the University out of office hours.
4. To acknowledge and administer visitors and contractors attending site and direct as appropriate.
5. To provide a corporate “Front of House Service” representative of the University of Essex.
6. To develop a good knowledge of campus services and facilities in order to correctly advise staff,
students and visitors.
7. With regards to Southend Campus buildings provide external security patrols relevant to the
building as directed.
Residents Welfare
1. To liaise with other departments (e.g., Accommodation Office and the Residents’ Support
Network) to support students and staff.
2. To respond to student and staff enquiries.
3. To respond as appropriate to complaints in accommodation - e.g., noise complaints, anti-social
behaviour etc.
4. Programming of fobs, Key cards and door re-programming in accommodation buildings and such
other buildings as directed.
University of Essex Campus Services Limited
Wivenhoe Park Colchester CO4 3SQ United Kingdom
T 01206 873753 E uecs@essex.ac.uk
www.essex.ac.uk/uecs
3
5. Basic electrical investigation of trip switch failure.
Personal and Physical Security
1. To provide a security service to the University, safeguarding the fabric of the University and
property owned, used by, or entrusted to the University.
2. To ensure the safety, well-being and convenience of students, staff, business users and visitors to
the University premises.
3. To provide a cash escort service as directed.
4. To patrol external areas immediately in the vicinity of University premises at Southend as
required; locking and unlocking buildings, setting and checking alarms.
5. To utilise approved procedures and techniques in a conflict situation to protect students or staff
when necessary.
6. Support University Departments and staff on large events including Graduation Week, Arrivals
Day, Applicant Days, Open Days, and UCAS Events at University premises and campus sites.
Emergency Response
1. To provide the First Aid service on campus premises at Southend, including Mental Health First
Aid (training provided).
2. To respond to emergency situations.
3. To liaise with emergency services.
4. Following suitable training provide an emergency cleaning response to scenarios involving
offensive waste spills, flood damage and debris.
General
1. To implement and enforce regulations concerning staff and students.
2. To always provide a high degree of customer service, representative of University of Essex
standards, policies, and procedures.
3. To follow standard operating procedures as directed.
4. To write clear and timely reports of all incidents and occurrences.
5. To provide as directed room set up and clearance services which are unable to be provided by
cleaning services/housekeeping staff for specific events/activities arranged outside of the current
core hours.
6. To liaise and where directed support Southend Borough Council, Southend College security staff
located at the Forum Building.
Undertake any other duties as may be assigned from time to time by the Director of Estates and
Campus Services or their nominee
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
