Security Officer - Festival Place Shopping Centre , RG21 7LJSalary: £28,435.68 Hours: Full time - 42 hours on average per week Sh.....
Security Officer - Festival Place Shopping Centre , RG21 7LJ
Salary: £28,435.68
Hours: Full time - 42 hours on average per week
Shifts - 4 on 4 off Rolling nights and days shift pattern
Shift times 0700-1900 + 1900-0700 - Paid Breaks
Job Overview:
Mitie is looking for security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues. Working in a Shopping Centre Environment no 2 days are the same.
About Festival Place
Festival Place is a 1.1m sq ft shopping centre situated in the centre of Basingstoke, just off the M3, housing over 140 big brand stores including Next, Marks & Spencer, Apple, and H&M. It is home to over 20 mouthwatering eateries including BrewDog, Côte Brasserie, Las Iguanas, Ask Italian, Pizza Express, Wagamama, Pret, Five Guys, and Nando's and a 10 screen Vue multiplex cinema. Festival Place provides you with a safe shopping experience. We employ a number of overt security measures, but also operate a number of unseen, covert security measures for your protection. More info can be found here: https://www.festivalplace.co.uk/
Main duties:
-To deliver industry leading customer service
-To deter violence, public order or ASB offences
-To conduct patrols of the Shopping Centre
-Liaising between CCTV Operators and The Duty Management Team to support the reduction of crime and stock loss for our retailers.
-Liaise with the store management teams and carrying our regular "Buddy" Store visits to assist with Crime prevention advice, identification of offenders and crime reporting.
-Work in colaberation with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in the Town Centre
-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
-To highlight and address any H&S concerns
-Testing of Live safety systems as required
-Attending Fire Alarm activations and assisting in evacuations in accordance with the Centres emergency plans.
Benefits to working with Mitie include:
-Contracted hours
-Annual leave entitlement
-Pension and Life insurance schemes
-Free uniform supplied
-SIA Re-licencing programme
-Comprehensive induction and training programme
-Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
-Apprenticeship schemes
-Progression and development opportunities
-Access to MY FP App which offer local discounts to Festival Place Employees
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*Please Note*
You must hold a current SIA door supervisors licence and have a full 5-year checkable employment/education history to apply for this role
