Total 62 Information Technology job vacancies in Seaford, Victoria

The Opportunity

The Technical Business Analyst is primarily responsible for understanding the business objectives and translating them into technical requirements. Working with multiple teams across the business, this role is responsible for translating stakeholder objectives into technical requirements, help articulate business value, assist in identifying solution options including pros-cons for each, support prioritisation and ensure that the changes and impacts are understood by the affected parties.

Responsibilities of this role include (but are not limited to):

• Conduct analysis of business issues, technical challenges and help articulate business impact and value
• Partner with key technical stakeholders to identify solution options, articulating pro-cons for each and assist in designing solution architecture.  
• Work closely with business stakeholders and partner stakeholders in defining and mapping business process, also help them in prioritisation based on business impact and value
• Distill requirements into succinct scenarios (user stories) with acceptance criteria and validation rules
• Coordinate and assist with User Acceptance Testing for technical implementations
• Support change management activities - Work with Power Users to develop user support guidelines and documentation to ensure processes are followed correctly and data integrity is maintained
• Contribute to the assessment of integrating third-party applications into existing systems
• Support Delivery Lead in conducting Agile rituals effectively and also provide relevant information required for project management and governance
• Promote Agile ways of working and help team in improving their understating of agile methodology

This is a 6 month fixed term contract with view to extension.

About You

To be successful in this role you will have:

• Strong and demonstrated skills in business process analysis and mapping
• Experience with Salesforce Administration highly regarded
• Strong understanding and knowledge of SDLC within an Agile environment
• Sound knowledge in maintenance and access to data and information, including the ability to identify, design, extract, and report on complex datasets, with a good understanding of SQL and relational data structures
• Excellent analytical skills, attention to detail and strong problem-solving skills.
• Strong understanding of configuration and coding practices of SaaS systems, ideally including AWS and Salesforce modules.
• Strong written and oral communication skills
• Ability to work collaboratively in a team environment, operate autonomously with little direction as well as see the big picture
• Exceptional team player with a willingness to perform tasks outside their role when required
• Demonstrate initiative, flexibility and an ability to work under pressure
• Experience liaising with vendors and external organisations
• Familiarity with information management applications
• Experience in education sector and understanding of student lifecycle will be advantageous
• Relevant certification in Agile methodology and demonstrable experience agile ways of working is high desirable  

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About us 

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. 

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. 

 Due to continuous growth, we have an exciting opportunity for a Lead Network Engineer to join our Professional Services Team. 

 The successful candidate will be instrumental in overseeing the effective execution of infrastructure projects that involve Firewalls, SD-WAN, Switching, Wireless, NAC and integration with Service Provider Core Network, Azure Networking and Windows AD Services.  

This role will be based in Melbourne (preferable), open to consider candidates in Sydney and Brisbane.

Responsibilities 

• Planning, designing, and executing wired and wireless network solutions, along with the assessment and improvement of current network infrastructures.  

• Delegate workload and guide project engineers to achieve successful delivery within their technical domain.  

• Provide technical guidance to new clients and collaborating closely with presales Solution Architects for comprehensive project delivery. 

• Collaborate with the Service Provider Team to support the maintenance and enhancement of the Core/MPLS network and subsequently, conduct internal training sessions for engineers as needed. 

• Establish a consistent approach to delivering common solutions by generating Effort Estimates, Guidelines & Best Practices, Testing Templates, As-built documentation, and other project artefacts. 

• Work alongside the Project Manager to develop schedules and manage variations while ensuring solutions are aligned with the design, statement of work, and scheduling milestones during delivery. Be accountable for project delivery from inception to closure. 

• Travel to customer sites for project-related tasks as needed including engaging in design discussions with potential clients 

• Minimum 5+ years in Architecture, Design, Implementation and Leading Projects with highly skilled Network Engineers specialising in Service Provider Core Network, Firewalls, SD-WAN, Switching, Wireless, NAC and integration with Azure Networking and Windows AD Services. 

• Must have current certifications in Fortinet Firewall/SD-WAN (NSE4, NSE6, NSE7), Cisco (CCNP/CCIE) and/or Aruba Switching/Wireless Stack (ACSA, ACMP) or equivalent certifications. 

• Strong knowledge and industry experience across a range of networking technologies including vendors such as Fortinet, Cisco/Meraki, HP-Aruba, and Palo Alto. 

• Strong understanding and demonstrated experience in the use of following technologies. o Next Gen Firewalls (FortiGate ‘preferred’, Palo Alto and Cisco Meraki) o Routing (FortiGate, Cisco and Meraki) o SD-WAN (FortiGate ‘preferred’ and Meraki) o Service Provider Core/MPLS network o Switching (HP/Aruba ‘preferred’, FortiGate, Cisco and Meraki) o Wireless (Aruba ‘preferred’, FortiGate, Cisco, Meraki) 

• Previous role with an IT&T System Integrator, Professional Consulting Services, Internet Services Provider, or similar organisation. 

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator. 

• We offer options for you to interview virtually. 

• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment. 

• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid and work from home arrangements. 

• Regular social events and an awesome culture – work with a team of experts in their field 

• Ongoing training and development including paid certifications. 

• Quality hardware and laptop provided. 

• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it! 

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks. 

Aspire Software is looking to hire a Group Managing Director to operate a portfolio of software businesses in Australia!

This position provides critical operational leadership to a portfolio of companies within a growing software vertical. As leader and manager of a portfolio, you will be responsible for developing and implementing the business’s strategic plan spanning sales, R&D, customer service and professional services. Along with the rest of the Business Unit leadership team, the PM must identify, define, and execute the strategies required to achieve your growth plans and operating objectives with a focus on improving operational excellence. You will be fully accountable for the results of this business.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

The successful candidate can be based anywhere within commuting distance of our office in Melbourne or Adelaide working in an On-site work model!

Group Managing Director Responsibilities

• Own the long-range, annual and quarterly financial and non-financial goals
• Develop and communicate a clear vision of goals and objectives, strategies, philosophies about growth, revenue generation and profitability, customer care agenda.
• Be hands-on in day-to-day operations including sales performance, sales opportunity management, forecasting, R&D capacity management, services resourcing, customer support, and customer project delivery

Sales

• Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets
• Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline
• Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development
• Improve use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors
• Create and implement KPIs for sales team to measure performance and productivity; develop performance dashboards and establish reporting process
• Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimization
• Manage key relationships with large accounts

Customer Care/Customer Success

• Execute an effective, long-term customer success program for clients
• Implement and maintain client support initiatives
• Facilitate both in-house and client training sessions
• Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution
• Coordinate the administration of annual customer satisfaction surveys and other communication tools

Research And Development

• Ensure clear product roadmaps are established, followed, and adapted to meet market needs
• Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations
• Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers
• Facilitate the growth of Product Managers by aligning their activities with job descriptions

Financial Management

Review with Senior Management and the team:

• Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios
• Annual, quarterly, and monthly revenue results/forecasts and costs
• Participate in the development of internal department policies and programs to support quality and growth
• Drive P&L, ROI, EBITDA and ARR/ IRR performance of businesses and ensure companies are meeting organizational objectives

About You

• Prior experience in managing a B2B software company
• A natural ability to lead performance and financial health in a business
• Bring a proven entrepreneurial spirit and pace-setter traits
• Bachelor’s degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus
• 10+ years of direct cross-functional team management experience and P&L management
• Broad financial acumen across the organization (e.g., managing a P&L, understanding financial documents, business intelligence, FP&A processes, etc.)
• History of developing and implementing successful strategies for net new customer acquisition and market penetration
• Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
• Excellent Leadership, communication, and organizational skills
• Excellent analytical and problem-solving skills
• A 'roll up the sleeves' attitude towards problem-solving
• Goal-oriented with comfort in setting measurable goals for others and him/herself
• Ability and willingness to create change, passion for continuous improvement
• 30% travel required for internal and customer meetings
• Must be legally authorized to work in Australia
  

For information about Aspire Software, please visit our website at www.aspiresoftware.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Onlife is seeking a highly skilled and experienced Senior Software Engineer (with an interest in machine learning) to join our talented team and contribute to the development and enhancement of our cutting-edge spatial app. As a Senior Software Engineer, you will play a critical role in designing, coding, and maintaining robust and scalable software solutions using Python and other relevant technologies.

Your key responsibilities will include:

• Design, develop, and implement complex back-end features using Python frameworks (e.g., FastAPI, Flask);
• Collaborate with cross-functional teams to understand requirements and translate them into technical solutions;
• Write clean, maintainable, and well-documented code adhering to best practices;
• Conduct code reviews, mentor junior engineers, and foster a collaborative development environment;
• Implement unit tests and participate in integration testing to ensure code quality
• Use Test-Driven-Development (TDD) to assert software capabilities
• Stay up-to-date on the latest advancements in Python libraries and frameworks
• Explore and propose potential applications of Machine Learning within our product landscape (This could involve tasks like data pre-processing, model selection, and evaluation)
• Collaborate with other members of the team to integrate and deploy ML models into production if applicable
• Experiment with new practices and technologies
• Work in compliance with organisational sensible defaults

• Several years experience in software development with a strong focus on Python programming;
• Proven ability to design, develop, and deploy complex and scalable applications;
• Several years experience working in an Agile delivery environment
• Excellent problem-solving and analytical skills
• Experience with version control systems (Git) and continuous integration/continuous delivery (CI/CD) pipelines (a plus)
• Strong communication, collaboration, and teamwork skills
• A demonstrated interest in Machine Learning or a basic understanding of core ML concepts (e.g., supervised learning algorithms, evaluation metrics)
• Experience with web scraping or data analysis libraries (BeautifulSoup, Pandas)
• Open-source project contributions
• Strong understanding of software development principles, design patterns and best practices, 
• Excellent problem solving and analytical skills
• Experience with Deep Learning frameworks (TensorFlow, PyTorch)

About V2:

V2 is a transformation consultancy that helps customers solve their most pressing technology problems in a manner that sets them up for future success. We have expertise across data, software and cloud and are able to provide integrated end to end solutions. With a zero dependency approach, our aim is to empower our customers so that they have the right skills and processes to succeed.

About the role:

One of V2's customers is seeking a highly skilled Network Lead to join their team. The customer is looking to modernise their infrastructure and platform with a Cloud and DevOps approach. This is an exceptional chance for someone experienced in network engineering to learn and grow their platform engineering skills. You will be collaborating with a talented and diverse group of professionals in a fast-paced, dynamic environment, with the support and expertise of V2 by your side.

Responsibilities

• Shift from reactive break-fix to proactive monitoring to improve issue detection and resolution times.
• Streamline and automate device onboarding, application/user onboarding, and support processes.
• Oversee network configuration management with a strong focus on recently implemented SD-WAN.
• Mature cloud networking practices and establish a robust platform engineering approach for network products, emphasising cloud and self-service solutions.
• Demonstrate a strong commitment to helping other teams by choosing the right solutions, not just the latest technologies.
• Provide guidance and mentorship to team members, enhancing their technical skills and fostering a collaborative working environment
• Communicating progress and working with various stakeholders, 3rd party organisations and business units to drive the required outcomes

Requirements

• Extensive experience in Network Engineering, including network security (CISCO & Firewalls)
• Desire to work with AWS and Azure.
• Automation and Scripting Experience essential, infrastructure as code preferred.
• Proven experience in managing network configurations and familiarity with SD-WAN technologies.
• A strong desire to assist other teams and provide the best solutions to meet their needs.

Apply Today and Join Us on This Transformation Journey!

L1 - L2 Helpdesk Support technician – Hybrid – Melbourne

H&L POS is growing, and we have a new opportunity in Melbourne for an L1/L2 Helpdesk Support Technician to join our Support Team. Members of the Support Team assist our clients in their day-to-day needs and provide them with high levels of professional service.  

About H&L 

H&L is a hospitality technology company providing our clients with industry-leading Point Of Sale and inventory management tools to work and improve their business. H&L has been at the forefront of technology in the hospitality and food and beverage industry for over 30 years. Our clients range from small bars and restaurants to multinational organisations.  

With a commitment to delivering cutting-edge technology and exceptional service, we empower businesses to enhance customer experiences and streamline operations.

H&L POS is currently providing a point-of-sale solution to over 2500 clients across Australia. Leading in the pub sector with large accounts such as ALH, Rockpool, AVC, Solotel, and much more. H&L POS has been the leading provider of point-of-sale and inventory management solutions to the hospitality and food and beverage industry for over 30 years and is embarking on a new era of product growth, building a new generation of POS (Point of Sale) and Inventory Management software solutions. The intuitive and customer-centric approach behind our innovative products is why so many venues choose H&L, and why many of our customers are multi-award winners. Our goal is to build on our reputation and be the very best at providing in-house developed software to the growing food & beverage market. While at H&L, we're regarded as a leading systems developer, and we're first and foremost hospitality people.

The candidate can be anywhere within commutable distance of our office in Melbourne, working in a hybrid work model!

Our Support Team offers 

• Flexible hybrid working from home arrangements
• Training on our software, integrations, and hardware
• Quarterly KPI Bonuses

What does the role look like:

• Supporting clients with their operational hardware (Workstations, Touchscreens, Printers, etc) and software problems (H&Ls own Sysnet, Windows, third party, etc)
• Use your troubleshooting skills to quickly and correctly identify problems, potential solutions, and perform escalations
• Ensuring clients are satisfied with the resolutions you’ll provide them
• Conducting client procedural support and training 
• Recognising potential new or expansion revenue opportunities 
• Supporting other H&L staff
• Efficiently and accurately logging tickets through our ticketing system

About You:

• Excellent problem-solving skills
• A drive for great customer experience
• Thorough knowledge of Windows Operating Systems
• Great organisational skills
• General networking understanding
• Good understanding of desktop and web-based applications
• Good understanding of printer hardware and drivers
• Computer security concept and applications (Firewalls and Antivirus)
• Basic to intermediate SQL Server knowledge

• Hospitality and/or Point Of Sale experience (H&L POS software)
• Call Centre or Technical Support experience
• Experience using TeamSupport or other ticketing tools
• Excellent written and communication skills
• Ability to work under pressure
• The ability to work both in a team and autonomously when working remotely
• Eagerness to learn
• Fluent in English, both written and verbal, is essential
• Legally authorised to work in Australia

Join us at H&L and be part of a dynamic team dedicated to revolutionizing the Point of Sales experience for businesses across Australia.

If you are passionate about sales, technology, and making a significant impact, we would love to hear from you. 

For information about H&L POS, please visit our website at https://hlpos.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 1 year of professional experience in writing and editing technical documentation related to software development.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to English, technical communication, journalism, computer science, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

Aspire Software is looking to hire an experienced and dynamic Finance Manager Australia to join our team in Australia!

The Finance Manager Australia will report to the Director of Finance in North America. This successful Finance Manager Australia will coordinate and manage period-end close, budgeting and forecasting, statutory audits, and integrations of new businesses and ensure accurate financial reporting and analysis for a portfolio of acquired companies, as well as lead projects impacting their accounting and provide guidance on the more complex accounting issues. The current portfolio is 8 Australian software companies with annualized revenues of circa 40MM-USD.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is 'Be Humble, Stay Hungry!'

The successful candidate will work in a hybrid work model from either our office in Adelaide or Melbourne, with occasional ad-hoc travel across Australia and the rest of the world required!

What Your Day Will Look Like:

• Drive the financial planning of Australian companies by analyzing the performance and risks of the assets
• Set targets for and supervise all accounting and finance personnel (Accounting, FP&A, AR, AP)
• Working closely with the Managing Directors to understand their business and needs
• Prepare monthly, quarterly, and annual financial reports
• Build and manage monthly, quarterly, and annual forecasts and track KPIs
• Monitor and analyze the performance strategies to identify areas of opportunity respond with action plans to ensure execution to meet and exceed financial targets
• Monitor the financial health of the portfolio and ensure positive cash flow
• Lead and organize the annual statutory audits and ensure all fillings are completed
• Develop strategies to increase return on investment and profitability
• Oversee and review accounting tasks, including tax and compliance
• Ensure effective financial internal controls and continually evaluate established policies and procedures
• Collaborate with the integration team of newly acquired companies by producing opening balances, complete financials, and onboarding on Valsoft finance procedures
• Maintain high-level interaction with the corporate finance department
• Actively participate in the processes related to the sale or acquisition of companies
• Manage a local Finance team

About You:

• A qualified Financial Accountant with at least a bachelor's degree or above in Accounting, Finance, Economics or similar is essential
• 8+ years of experience in a similar role, including at least 3+ years in team management, is essential
• Ability to manage risks by ensuring that effective and efficient internal controls are in place without compromising operational efficiency and flexibility
• Extensive knowledge and skill in multiple disciplines to be able to integrate them effectively and a capacity to understand and interpret conflicting goals and needs of diverse groups
• Fast learner and adaptable – time management skills and ability to meet deadlines
• Working knowledge of Oracle NetSuite ERP (or similar) is considered an asset
• Ability to visualize efficient processes and implement them
• Excellent organizational skills and time management
• Excellent verbal and written communication skills
• Advanced knowledge of MS Excel
• Being fluent in English, both written and verbal, is essential
• Must be legally authorized to work in Australia

For information about Aspire Software, please visit our website at www.aspiresoftware.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

We are seeking an experienced .NET Core Engineer to join our team in developing innovative products and services for our clients. Operating primarily on the .NET framework within AWS and/or Azure environments, you will collaborate closely with your team and engage with technical stakeholders to ensure project alignment and successful execution of the backlog.

Please note that all applicants must have full Australian working rights.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deploy .NET-based products and services for clients.
• Implement and maintain .NET Core applications within AWS and/or Azure environments.
• Engage with technical stakeholders, including software architects, developers, and operations teams, to ensure alignment between CI&T and client projects.
• Contribute to the continuous improvement of development processes and best practices.
• Participate in code reviews, providing feedback and guidance to team members.
• Troubleshoot and debug issues as they arise, ensuring timely resolution.
• Stay up-to-date with emerging technologies and industry trends, applying new knowledge to enhance project delivery.
• Provide mentorship and support to junior team members, fostering their professional growth and development.

• Health and dental coverage
• Generous meal allowances
• Comprehensive childcare assistance
• Extended parental leave
• Gympass membership
• Annual profit-sharing distribution
• Life insurance coverage
• Access to an online mental health platform
• CI&T University training programs
• Discount club membership
• Financial, psychological, and nutritional support programs
• Pregnancy and responsible parenthood courses
• Partnership with online learning platforms
• Language learning platform access

Salary Range: AUD 80,000 - AUD 120,000 per year

We are seeking an experienced .NET Core Engineer to join our team in developing innovative products and services for our clients. Operating primarily on the .NET framework within AWS and/or Azure environments, you will collaborate closely with your team and engage with technical stakeholders to ensure project alignment and successful execution of the backlog.

Please note that all applicants must have full Australian working rights.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deploy .NET-based products and services for clients.
• Implement and maintain .NET Core applications within AWS and/or Azure environments.
• Engage with technical stakeholders, including software architects, developers, and operations teams, to ensure alignment between CI&T and client projects.
• Contribute to the continuous improvement of development processes and best practices.
• Participate in code reviews, providing feedback and guidance to team members.
• Troubleshoot and debug issues as they arise, ensuring timely resolution.
• Stay up-to-date with emerging technologies and industry trends, applying new knowledge to enhance project delivery.
• Provide mentorship and support to junior team members, fostering their professional growth and development.

• Health and dental coverage
• Generous meal allowances
• Comprehensive childcare assistance
• Extended parental leave
• Gympass membership
• Annual profit-sharing distribution
• Life insurance coverage
• Access to an online mental health platform
• CI&T University training programs
• Discount club membership
• Financial, psychological, and nutritional support programs
• Pregnancy and responsible parenthood courses
• Partnership with online learning platforms
• Language learning platform access

Salary Range: AUD 80,000 - AUD 120,000 per year

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About you

You are a seasoned Dynamics 365 CE - Senior Developer, with extensive recent experience with D365 CE but equally familiar with the heritage of the previous on-premise versions. Importantly, you will also be someone comfortable away from the code and will understand the distinction between the role of a Consultant versus someone who is just a Developer and we’d expect you will have a track record that demonstrates your capabilities in this capacity as this role will be key in the delivery of complex, enterprise level outcomes for med-large scale public and private sector organisations. You will be someone who projects confidence in their technical abilities and who is comfortable and articulate when engaging with customers directly where you will conduct yourself always in a commercially savvy and professional manner.

What you’ll bring

• Able to show extensive experience with D365 CE as well as previous Dynamics CRM versions.
• Solid knowledge of the application of Customer Service, Sales and Marketing while Field Service, Power Apps Portal experience highly desirable.
• Strong development experience with Microsoft technologies including; .NET C#, ASP.NET, JavaScript, JQuery, HTML5, REST, Web API/Services, SSIS and Azure technologies. Kingsway Soft, Scribe highly desirable.
• Working knowledge of data migration methods.
• Advanced understanding of integration concepts.
• Experience in the range of typical delivery methodologies.
• Strong communication skills, particularly the ability to be an active contributor in customer workshops. Experience and comfort in establishing working rapport with business and technical customers.
• Experience gathering technical requirements, solutioning and producing quality technical designs, both within Dynamics 365 and in the wider context of integrated business platforms
• Ability to manage your time effectively in a self-driven agile environment.

Why Datacom?

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

We are on the lookout for a seasoned Cloud Technical Consultant to come join our Managed Services team in a post-sales consulting role. You will play a pivotal role in driving customer retention and cloud adoption across a portfolio of high value clients.

You will articulate and show case the value of managed services to your clients, as well as build and maintain exceptionally strong and loyal working relationships with them.

You will ensure cloud best practices are adopted, help them to optimise cloud costs using insights from our proprietary systems, improve their infrastructure resilience and security posture, and ultimately ensure every aspect of our managed services delivery is clearly understood, valued, and aligned with their business goals.

Collaborating closely with different customer stakeholders, internal technology leads, service delivery managers, project managers, and many other parts of our business, you will consolidate a broad set of operational, service delivery, and project related updates, and professionally present this to each of your customers as part of the regular monthly governance cadence.

This position requires you to display a deep understanding of cloud technologies along with highly developed communication and consultancy capabilities to engage and built trust with senior IT executives.

The Person

You will have a strong understanding of the cloud adoption value proposition and acutely aware of the common challenges our customers are facing such as delivery quality, cost management, security risks, and the constantly evolving technology landscape.

You would have the expertise and experience to tackle the below responsibilities with little fuss.

Client Relationship Management:

Cultivate and maintain strong, long-term relationships with existing and new clients, understanding their cloud roadmaps, and ensuring our managed service team is providing a solution that meets their needs.

Metrics and Reporting:

Track, analyse, and report on key governance items. Own the monthly technical governance process and present to the client all the relevant service updates and insights.

Cost Optimisation:

Analyse the client's Azure usage and expenditure to identify opportunities for optimisation.

Recommend strategies such as rightsizing resources, leveraging reserved instances, and implementing cost management best practices.

Maintain Security Posture:

Conduct a comprehensive security assessment of the client's cloud environment using tools like Azure Security Centre and Azure Advisor. Identify security vulnerabilities, misconfigurations, and compliance gaps.

Implement remediation measures to enhance the client's secure score and strengthen their overall security posture. Provide guidance on implementing security best practices, including identity and access management, network security, encryption, and threat detection.

• Proven experience as a senior engineer or technical consultant within a managed services environment
• 10+ years senior IT cloud experience;
  - IaaS (Compute, Network, Storage) & PaaS
  - Cloud Migrations & Transformations
  - Cloud Landing Zones and Cloud Adoption Framework (CAF)
  - Deploying cloud workloads through automation (PowerShell) and Infrastructure as Code (ARM/Terraform)
  - Cloud Governance, Compliance and Security best practice
• Facilitation of client workshops and business update sessions.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Familiarity with Service Now and other ITSM tools
• Bachelor's degree in IT, Microsoft Azure certifications, or related fields.

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Flexible model that allows for productive remote working and in person collaboration. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

Job Title- Mid Software Developer (4 GL)

Location- Sydney

Department  Critical / Health

Role Purpose             

This role is for a creative and self-motivated Software Developer with considerable exposure to multiple technologies and platforms and who is keen to join a multi-cultural software company. The successful candidate will be responsible for maintaining an existing code base and for investigating, fixing and testing existing software problems.

Principal Accountabilities 

·        Analysis of business requirements

·        Application maintenance and enhancement

·        Testing and documenting

·        Ensuring that operations carried out using data are for a proper purpose, and for safeguarding the confidentiality and security of that data.

·        Ensuring personal data is processed in a way that complies with national legal and statutory regulations and with CIVICA policy.

·        Ensuring that they are authorized to supply any information requested, that it is given to only to those authorized to receive it, and that any such requests for information are for a proper purpose.

·        Implementing and acting in accordance with their statutory and legal obligations, CIVICA policies, standards, procedures, guidelines and controls

·        Protecting CIVICA assets within their control from unauthorized access, disclosure, modification, destruction or interference

·        Reporting security events or potential events or other security risks to CIVICA

·        Performing their job with security best practice in mind and conforming to any best practice frameworks which are used within CIVICA

Essential Competencies   

• Business programming language - must have software development experience 
• SQL - must have - data centric application  
• Informix database or Microsoft SQL – nice to have
• 4GL – nice to have
• Unix commands – nice to have
• Scripting Korn shell – nice to have
• Azure Dev ops for ticket management – nice to have
• GIT source control repository – nice to have
• Health Insurance knowledge - nice to have
• Finance or accounting knowledge - nice to have
• good communication skills - must have 
• strong analytical skills - must have 
• strong problem solving skills - must have
• High Attention to detail
• Documentation skills based on modern tools, e.g. Confluence, Jira, Fisheye

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Are you passionate about making a difference in the healthcare sector through cutting-edge technology? Our client is on the lookout for a talented Network Engineer with a special focus on Cisco Unified Communication systems (CUCM) to join their dynamic Information Communication and Technology department for a 3-month contract with potential for extension. This hybrid role offers the flexibility to work from Flemington, for at least two days a week, supporting a world where all kids thrive.

Role Purpose:

As a key member of the team, you'll be at the forefront of managing, maintaining, and supporting their Cisco Unified Communication systems alongside a suite of UC platform tools. You'll have the opportunity to contribute to a variety of initiatives and projects, ensuring the seamless operation of the hospital’s network and communication infrastructure.

Key Responsibilities:

Enhance customer service experience by providing Level 2 support and technical expertise.

Work collaboratively within a multidisciplinary team, offering guidance and fostering strong internal and external relationships.

Ensure the operational excellence of our Network and Telecommunications infrastructure, implementing strategic technical changes and managing live production issues with agility.

Lead in the continuous improvement and cyber security initiatives to protect our network and assets.

 What You Bring to the Role:

• CCNP certification or equivalent experience with Cisco routers, switches, voice, and wireless technologies.
• Proven track record managing Cisco UC platforms (CUCM), SBC’s, SIP services, and understanding wireless and firewall technologies.
• Excellent problem-solving skills, attention to detail, and a strong commitment to continuous learning and improvement.
• The ability to work autonomously, prioritize effectively, and deliver solutions in a 24 x 7 support environment.

Desirable:

• An understanding of the healthcare sector
• Experience with Faxing Services (e.g. RightFax)
• Experience with ARC, Vocera, iCare and other integrated messaging platforms
• Experience with MS Teams Calling, Cisco Webex, Jabber or similar
• Experience with Palo Alto Firewalls and Management platforms (Panorama)
•  Experience supporting and maintaining Network Monitoring Systems (e.g. ManageEngine)
• Experience /Exposure to cloud connectivity technologies (e.g. MS Express Route, Direct Connect)
• Experience/Exposure to Cisco Application Centric Infrastructure (ACI) deployments

Why Join Us?

• Contribute to a meaningful mission at a world-renowned healthcare institution.
• Flexibility of a hybrid working arrangement to balance professional and personal life.
• Be part of a supportive and innovative team committed to excellence in service delivery.

This role is not just about technical skills; it’s about making a tangible impact on the lives of children and their families. If you're ready to bring your expertise to an environment where you can grow and make a difference, we would love to hear from you.

Embark on a consulting journey with Our Client, a leading innovator in infrastructure solution. This remote position offers you the opportunity to be a key influencer in Our Client's growth, providing top-tier technical support and strategic guidance to their valued customers.

Key areas you'll contribute
Strategic Advisory Role:

• Serve as a trusted advisor and technical expert on Data products.

Operations Management and Escalations:

• Handle daily technical operations and escalations, collaborating directly with customers and development teams for issue resolution.

Implementation and Customer Engagement:

• Perform customer installations, upgrades, and expansions, while leading regular monthly and quarterly customer review meetings.

Product Evangelism and Support:

• Act as an evangelist for Data products, providing guidance and support to assigned accounts.

Continuous Improvement and Collaboration:

• Identify opportunities for continuous improvement, collaborate with account teams to provide technical guidance, and actively contribute by submitting feature requests and bug reports. Coordinate with product marketing and development teams based on customer feedback.

• Proven experience in customer-facing roles with complex IT solutions.
• Extensive knowledge in enterprise IT infrastructure, networking, and storage.
• Strong understanding of file systems and expertise in scale-out NAS implementation.
• Advantageous experience with S3, high-performance computing, and lab/hardware management.
• Excellent written and verbal communication skills, coupled with the ability to thrive in a rapidly growing, entrepreneurial environment.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au