What an Analyst in Loyalty Technical Solutions does at Visa:
As an Analyst, you will be a member of a team of highly motivated experts who specialize in Visa’s loyalty systems and solutions. You will leverage our capability to deliver strategic and innovative solutions for new campaign offerings and provide superior post-launch account management activities for our AP clients.
In this role, you are expected to:
- Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs
- Communicate and engage with diverse functional stakeholders throughout service delivery
- Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
- Influence decision makers at staff, senior & executive management levels within Client & Visa organizations through a combination of negotiation & consultative output
- Use technical expertise blended with business acumen to solve complex problems
- Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
- Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions
Why this is important to Visa:
As an Analyst, you play a pivotal role in ensuring that you and your team are fully capable and confident of implementing campaigns that are completed timely, cost effectively, accurately and reliably.
This role provides you an excellent opportunity to deepen client partnerships by driving value to our clients, and delivering and optimizing services that will help grow their business.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.