*We are looking for someone who can be at our downtown Milwaukee Headquarters 3 days a week*
Position Summary:
We are looking for an outstanding Business System Analyst with plenty of creativity, precise thinking, and a love of solutioning in complex situations. If that’s who you are, then we would love to talk to you. We need your talent, and we think you will love the work.
We are a B2B company on a mission to build a truly excellent digital customer experience – from product interest to transactions to customer support. If you know B2B, then you know that creating a seamless customer experience can be an interesting challenge.
We create easy, self-serve, digital experiences in an environment that involves multi-persona buyer journeys, complex account and user hierarchies, intricate product relationships, and customer specific pricing. Mix in some international markets, language translation and localization, a variety of ERPs, and multiple business units, and you have a fun playground in which to solve problems.
We have built sophisticated systems to handle these scenarios, and now we are looking to grow our diverse and global team by bringing on board additional creative, motivated, and analytical people to join the talented team we already have.
We’re an agile shop, so you will collaborate with our product owners to create great user stories, provide customer-centric insights on the why behind features, and articulate acceptance criteria at the right level to allow the team to design the best solutions. You will work with the technical teams to fully explore the business logic and technology, while documenting solutions with air-tight diagrams, inspired wireframes, and clear descriptions. You will work with our QA, infrastructure, and digital marketing teams to ensure that what we make is high quality, scalable, and frictionless for customers.
You will coordinate with other business analysts to blend the needs of multiple business units into elegant solutions. You will use planning poker to create story point estimates, forecast delivery dates and drive achievement planning to innovate your way past obstacles. You will work as a strategic partner to our businesses to help groom backlogs so we can maximize business value in ways that delight customers.
Our technology core is built on Sitecore, Coveo, SOLR, Informatica, Microsoft technologies, Oracle/SAP ERP, Salesforce and a variety of other tools in our marketing technology stack. We have some unique customizations that allow our technology to scale to hundreds of thousands of SKUs, over a billion pricing records, high availability, and heavy traffic.
This is a key strategic area for us, so if you like to make an impact, then this is a place that will give you challenges to chase and great people to chase them with.
Major Responsibilities:
- Lead the documentation of system requirements for select features of our digital properties and ensure timely implementation by working with business, Product Owners, design, developer, QA and DevOps teams using agile methods and design documents, including:
- Initiatives, MVPs, epics and user stories authoring with partnership from PO
- User story mapping, use cases, and wireframing
- System and solution diagrams
- Workflow diagrams
- Domain and data models
- Lead estimation sessions and manage scope changes to ensure that budgets and deadlines are met
- Inspire and negotiate solution updates to solve design and delivery problems discovered during development
- Proactively and clearly communicate changes in delivery dates and manage stakeholder expectations
- Facilitate agile sprints by clarifying requirements and unblocking design issues for the team
- Facilitate prioritization of the backlog among multiple stakeholders
- Identify and recommend improvements to digital properties based on analysis of customer feedback, usability data, and discussions with various functional team members (marketing, sales, customer support, etc.)
- Coordinate alignment across multiple business teams when required for shared web functionality or customer experiences
- Stay current on marketing technologies and make recommendations for ROI-positive enhancements
Required Education / Experience / Skills:
- Bachelor’s degree in business or technology field or equivalent experience in technology consulting
- 3 to 5 years of experience converting digital functionality requests into functional requirements and/or user stories as part of a formal requirements gathering process that supports full requirements traceability
- Experience with agile development methodologies and story point estimation (DAD or SAFe experience a plus)
- Meeting facilitation skills and ability to collaborate effectively with participants from all levels of the organization
- Superior communication skills (verbal and written)
- Experience using analytics software to evaluate and analyze user behaviors
- Business to business or complex product experience preferred
- Project management experience preferred
- Experience with formal product roadmap prioritization methods a plus
- International Institute of Business Analysis (IIBA) CBAP a plus
- Certified Scrum Master (CSM)certification a plus
- Experience or certification in Design Thinking methods a plus
Benefits
Medical, Dental, Vision and Prescription Drug Coverage
Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
Paid Time Off and Holidays
401k Retirement Plan with Matching Employer Contributions
Life and Accidental Death & Dismemberment (AD&D) Insurance
Paid Leaves
Tuition Assistance
About Regal Rexnord
Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a $7.2B company with 36,000 associates globally.
You may not know it, but Regal Rexnord impacts your life every day. The company’s products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used.
Regal Rexnord’s business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company’s commitment to sustainability. The company’s industrial powertrain and automation solutions offerings are an important part of the company's growth strategy. The company’s strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.
Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.