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Data Technician Permanent, Full time Derby, UK
Competitive salary plus benefits
Serco Rail Technical Services (SRTS) is a leader in the provision of independent rail technical expertise, working with organisations in the rail sector nationally and internationally including government, rail infrastructure maintainers, rolling stock companies, train operators and equipment manufacturers. We uniquely can apply more than 50 years of experience to provide engineering services, training services, and digital services to our customers in the rail industry both in the UK and abroad.
At Serco Rail Technical Services, we're looking for a Data Technician based at Derby within the Digital Services area of Serco Rail Technical Services to enable the effective and efficient delivery of our documentation and data services to the UK rail industry.
Digital Services manages, stores, and provides controlled access to a variety of documentation on behalf of a number of key railway customers, predominantly using a large and powerful database accessible throughout the UK rail industry via a web portal.
You will undertake tasks as directed to deliver on commitments to our customers and in accordance with the applicable requirements, standards, and timescales. Reporting to the Digital Services Team Leader, the Data Technician will need to develop and maintain relationships with all members of the Digital Services Team and customers to be successful in this role. You will provide guidance to customers related directly to data records and accurately input and maintain all data records as directed, ensuring all tasks are completed in accordance with local procedures.
What you’ll need to do the role:
- Experience and understanding of data configuration management (training provided where required).
- High level of competency and use of Microsoft Office.
- Numerate, accurate, with a good level of literacy.
- High level of interpersonal and communication skills.
- Highly conscientious and able to deal with sensitive information.
- Ability to work autonomously and as part of a team.
- Excellent timekeeping and organisational skills.
- High degree of flexibility and can deal with ambiguity.
What we offer
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
