Total 3 Junior Executive level Information Technology job vacancies in BOSTON

CONFIDENTIALITY While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. HEALTH AND SAFETY The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified COMMUNICATION The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Be familiar in all mediums of communications such as email, tasks, telephone etc Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Communicate effectively to outside agencies Communicate clearly with their lead GP CONTRIBTUION TO THE IMPLEMENTATION OF SERVICES The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate EQUALITY AND DIVERSITY Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Who we are looking for

The Technical Analyst for Trading is responsible for providing technical support to front office business functions for Trading / Regulatory / Investment Oversight based on his or her expertise and knowledge in implementing robust technology solutions centered around ION platforms. This person would also be primarily responsible for providing support and maintenance of the underlying infrastructure supporting these technologies.

Why this role is important to us

The team you will be joining is a part of State Street Global Advisors (SSGA). We are undergoing major technological transformation in many areas, including data rationalization, automation, cloud migration, security enhancements, and infrastructure upgrades. There is much work to be done on numerous fronts.  Join us if making your mark here is a challenge you are up for.

What you will be responsible for

As a Technical Analyst for Trading, you will be responsible for

• Understanding the business requirements and designing technology solutions
• Coordinating development
• Producing test plans and scenarios in order to conduct IT and UAT testing
• Establishing benchmarks to be used to measure system performance
• Planning out production implementations.
• Working on code deployments and weekend support for production moves and system validations
• Taking ownership of problems and driving towards their resolution
• Serving to help shape our AI strategy and highlight the potential for AI through early-stage solutions. 
• You would also need to support the BAU operations from a Technology SME standpoint.

What we value

These skills will help you succeed in this role

• Good understanding of the Investment / Asset Management business with in-depth knowledge on Fixed Income, FX and Equity products
• Experience in trading life cycle of securities with FIX connectivity expertise
• Hands on experience with ION platform implementation across trading with good knowledge of the technical aspects of the ION platform
• Strong database skills - proficiency in writing complex queries and knowledge of data modelling
• Strong analytic, debugging, problem solving and collaborative skills
• Solid working knowledge of cloud network platforms, assisting in design, plan, testing, implementation, and monitoring of cloud solutions.
• Expertise in aspects of requirement gathering, data analysis, gap analysis
• Excellent documentation and communication skills
• Ability to collaborate with all the project stakeholders, business stakeholders & IT Teams.

Education & Preferred Qualifications

• Bachelor’s degree or equivalent related work experience Undergraduate degree required with preference
• 5+ years of IT experience in the Investment Management Industry
• Excellent domain expertise in Fixed Income, FX and Equity products
• Experience in trading implementations using the ION platform
• Experience with artificial intelligence and innovation accelerators a plus
• Solid working knowledge of cloud network platforms and experience with cloud environments a plus

Salary Range:

$90,000 - $142,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Description:

In an environment where technology is an essential tool in music and performance education, the Technology Support Assistant will use their IT expertise and customer service skills to support faculty, staff and students. Support encompasses the selection, use and troubleshooting of software, hardware and cloud based services. The Technology Support Assistant will work in conjunction with other members of the Technology Training and Support department to provide a broad range of end user IT services.

DUTIES AND RESPONSIBILITIES: 

• Follow best practice ITSM incident and service request management practices to log and track progress on client support requests.  Effectively and consistently document, triage, resolve, assign and follow-up on support tickets.

• Maintain ownership of tickets assigned until resolution. This includes escalating service requests to appropriate groups when necessary and  providing timely client communication according to documented policy.

• Provide in person support for student printing issues

• Monitor the student printing fleet

• Contribute on special projects as assigned.

• Build strong working relationships with colleagues and clients, and foster culture focused on serving customer needs

• Stay up-to-date with technology pertaining to this position and maintain any required certifications.

• Participate in required training for both technical and interpersonal skills.

• Promote a positive and professional work environment

• Seek out client feedback

• Other duties as assigned

 

MINIMUM JOB QUALIFICATIONS: 

• 1 - 3 years of experience in the direct delivery of IT support

• Bachelor’s degree

• Experience with  configuring, installation and troubleshooting of Mac OS X, Windows, Microsoft Office Suite, peripherals (printers, scanners, etc.) and mobile devices (tablets, phones).

• Demonstrated specialized knowledge of Macintosh and Windows operating systems as well as Apple and PC hardware. 

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 

• Understanding of audio software and plugins, understanding of digital audio hardware

• Understanding of software synthesizers and plugins, understanding of MIDI technologies and hardware

• Strong technical and analytical skills.

• Strong interpersonal skills in dealing with a wide range of clients with varying levels of computer familiarity.

• Ability to translate technical instructions into easily understood steps to a diverse client base.

• Strong organizational and time management skills, including the ability to multitask, prioritize, and independently manage a changing workload and schedule.

• Strong verbal and written communication skills.

• Ability to learn existing and emerging computer technologies quickly.

KNOWLEDGE, SKILLS AND ABILITIES PREFERRED:

• Basic understanding of Active Directory User Management

• Experience using remote desktop management tools such as JAMF.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Staff