Total 62 fb tourism hospitality job vacancies in Information Technology category in Singapore

Hours: Full-time (36 hours per week)

Contract: Permanent

Salary: £ 31,980 - £ 44,072

Closing Date: 11th November 2024

Location: West London Retail Skills Hub - Westfield London

About us:

At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Ambition, Innovation, Accountability, Collaboration and Inclusion. We have three college sites across West London: Ealing, Hammersmith, and Southall. By bringing your skills to the College, you will have a wonderful opportunity to make a difference in our students’ education and future.

As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities and a culture focused on Fairness, Respect, Equality, Diversity, Inclusion & Engagement.

For further information about the College, please visit our website.

About the role:

We are looking for a dedicated and skilled Technical Trainer to join our team as a Retail, Hospitality, and Employability Lecturer for Adult Education.

This role involves delivering high-quality, engaging, and industry-relevant training to students, employees, and employers across a range of levels, from Entry level to Level 4, including apprenticeships, commercial programs, and HNC/D provision.

The successful candidate will bring both industry experience and a passion for inspirational teaching and assessment practices, meeting the needs of all learners. Key responsibilities include tracking student engagement, attendance, and progress to ensure successful outcomes. This role will also actively promote West London Retail Skills Hub services and opportunities to local businesses and communities.

Main Duties and Responsibilities:

Deliver the West London Retail Skills Hub curriculum, focusing on retail, hospitality, and employability programs and qualifications.
Provide training aligned with professional standards and College expectations.
Design and deliver programs that meet current retail and hospitality industry needs and address identified skills gaps.
Build, maintain, and develop productive relationships with employers and other stakeholders.
Actively identify and establish new partnerships, supporting program development and expanding both full-cost and funded offerings.
Track, monitor, and evaluate all activities to ensure operational standards are met.
Perform administrative duties as necessary, including keyholder responsibilities.
Share reception duties as needed.
What we offer:

Our team are important to us, and we offer a wide range of benefits to recognise the hard work put into supporting our learners. As a Teacher, you will receive:

- 40 days Holiday Allowance, plus bank holidays (8) and College closure days at Christmas (3)

- Eye care vouchers

- Cycle to Work scheme

- Interest-free loans for Season tickets; Computers

- Contributory average salary with Local Government Pension Scheme (LGPS)

- Continuous Professional Development Events (CPD)

- Access to Perkbox, our rewards and discount platform

- Access to the Colleges Employee Assistance Programme (EAP)

- Discount at the College's on-site hair and beauty salon.

Important Information:

The safety and welfare of our learners and staff are extremely important to us, and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children.

For further information about our Safeguarding and Prevent policy, please view the documents attached.

We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership.

To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you also include a supporting Statement as part of your application where you need to address how you fit the Person Specification detailed in the Job Description attached to be considered for the position.

In submitting your application for this position, you are strictly prohibited from using any form of AI (artificial intelligence) tools or automation. By applying, you confirm that all content is your own and not generated or assisted by AI.

We reserve the right to close the submission deadline earlier than expected, so please ensure you submit your application as soon as possible.

What skills and experience we're looking for

We have an exciting opportunity for a Teacher of Design Technology / Hospitality and Catering to join Durham Academy from September 2024. We wish to appoint a committed and highly effective teacher to teach across our key stages. You should be educated to degree level and hold qualified teacher status (QTS) as well as having experience of teaching to KS3 and KS4.

The successful applicant is expected to facilitate and encourage a learning experience which provides students with the opportunity to achieve their individual potential as well as contribute to raising standards of student attainment. You will be able to demonstrate up-to-date knowledge of teaching, learning and personalisation strategies and be responsible for maintaining the highest quality of monitoring and evaluating whilst improving the standard of achievement for all students.

You will be confident in your abilities to effectively teach Food and Product Design across Key Stages 3 & 4. You will be adept in creating a supportive, encouraging and safe learning environment for all students. We are proud to be part of the Advance Learning Partnership securing excellent education through collaboration where your child is our child.

What the school offers its staff

The Person

• Inspirational and well-qualified teacher.

• Has high expectations for all pupils.

• Possesses excellent listening and communication skills.

• Displays a high level of organisational skills, both verbal and written.

• Displays a high level of organisational and time management proficiency.

• Cultivates a positive and inclusive learning environment, encouraging intellectual curiosity and critical thinking.

• Exemplifies the values and ethos of the school as a positive role model.

• Collaborates as a team player, demonstrating flexibility and commitment to contributing actively to a full program of extra-activities.

• Exhibits excellent people management skills.

Employees are expected to support and contribute to the school ethos.

This job description will be reviewed annually and may be subject to amendment or modification at any time after consultation with the post-holder. It is not a comprehensive statement of procedure and tasks but sets the main expectations of the school in relation to the post holder’s professional responsibilities and duties. The Trust is committed to safeguarding and promoting the welfare of children and expects all employees and volunteers to share this commitment. This post is subject to signing our ICT Employee User Policy and having a satisfactory Enhanced DBS Certificate.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

AYANA Hospitality is one of the leading hotel management companies in Indonesia. We pride ourselves on creating extraordinary guest experiences through our luxurious resorts and outstanding service.

As a key member of our team, you will actively write high-quality, maintainable code and contribute directly to our codebase. You will also lead a group of software engineer and conduct code reviews to maintain our coding standards and collaborate with team members to effectively solve problems and deliver high-quality products.

Key Responsibilities:

• Write and review high-quality code, ensuring best practices.
• Lead and mentor software engineering teams.
• Collaborate on technical direction and strategy.
• Design scalable and reliable software architectures.
• Promote a culture of learning and improvement.

• 6+ years of experience in frontend development with a solid portfolio of projects.
• Expertise in HTML, CSS, and JavaScript, with extensive experience in modern frameworks such as React (Next.js, Gatsby.js) and Vue.js (Nuxt.js is a plus).
• 3+ years of experience with backend development (Rails/Laravel)
• Strong understanding of responsive design principles and mobile-first development.
• Extensive experience with version control, maintaining thorough documentation, and executing rigorous testing protocols.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

 

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland, Great Southern and Vintage Rail Journeys.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

 

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89. 

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

 

About the Role
Your primary job is to ensure each and every guest has an experience of a lifetime. Together you will share special places and create lasting memories. Your days might include:

• A la carte restaurant service
• Bar and lounge service including table service
• Housekeeping on-train carriages
• Luggage handling
• Concierge services at each arriving and departing terminal; and
• Act as a host for guests on off-train excursions.

These positions are physically demanding and will require you to work on your feet for long periods of time. You will also be required to work away from home for up to 7 days at a time.

 

About You

To be successful in this role, you will:

• Be passionate about the hospitality industry with a real commitment to delivering the best standards of customer service;
• Know your stuff, you’ve had fine dining or a la carte experience, been recognised for your strengths in guest service – you see everything through a guest centric lens;
• Have an energy that’s dynamic and you have fun when you work – your smile will say it all;
• Show a commitment to our luxury brand;
• Have all the safety things we need too like an RSA and a Senior first aid certificate (or willing to obtain).

 

What We Offer 

• General discounts on Journey Beyond travel and experiences 
• An attractive salary 
• Study Assistance Policy 
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy 
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise
• Parental Leave Policy
• Purchased Leave Policy 

 

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!

Apply now. Join us!

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

 

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland, Great Southern and Vintage Rail Journeys.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

 

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89. 

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

 

About the Role
Your primary job is to ensure each and every guest has an experience of a lifetime. Together you will share special places and create lasting memories. Your days might include:

• A la carte restaurant service
• Bar and lounge service including table service
• Housekeeping on-train carriages
• Luggage handling
• Concierge services at each arriving and departing terminal; and
• Act as a host for guests on off-train excursions.

These positions are physically demanding and will require you to work on your feet for long periods of time. You will also be required to work away from home for up to 7 days at a time.

 

About You

To be successful in this role, you will:

• Be passionate about the hospitality industry with a real commitment to delivering the best standards of customer service;
• Know your stuff, you’ve had fine dining or a la carte experience, been recognised for your strengths in guest service – you see everything through a guest centric lens;
• Have an energy that’s dynamic and you have fun when you work – your smile will say it all;
• Show a commitment to our luxury brand;
• Have all the safety things we need too like an RSA and a Senior first aid certificate (or willing to obtain).

 

What We Offer 

• General discounts on Journey Beyond travel and experiences 
• An attractive salary 
• Study Assistance Policy 
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy 
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise
• Parental Leave Policy
• Purchased Leave Policy 

 

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!

Apply now. Join us!

Company Description

Title: Head of Hospitality

Region: London

Salary: £55k

Benefits:

• 33 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented Head of Hospitality who strives to exceed expectations at every turn.

We are looking for an Head of Hospitality for a leading global investment bank in Central London. Our Head of Hospitality will be responsible for overseeing all aspects of hospitality operations, ensuring exceptional service and satisfaction for guests. This role involves strategic planning, leadership, and coordination to enhance guest experiences and optimise operational efficiency. The Head of Hospitality will manage all people, budgets, and resources to maintain the highest standards of service and operational excellence.

BaxterStorey is a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Job Description

Leadership and Management:

• Lead and manage the hospitality team, including hiring, training, and performance evaluations.
• Foster a positive and productive work environment, promoting teamwork and professional development.

Guest Experience:

• Support with Implementing strategies to enhance guest satisfaction and loyalty.
• Address and resolve guest complaints and feedback promptly and professionally.
• Monitor and analyse guest feedback to identify areas for improvement.

Operations Management:

• Oversee daily operations of all hospitality services, including front desk, housekeeping, food and beverage, and event planning.
• Ensure compliance with all health, safety, and sanitation regulations.
• Implement and maintain standard operating procedures (SOPs) to ensure consistent service delivery.

Financial Management:

• Manage and deliver budgets for hospitality operations.
• Monitor financial performance, including revenue, expenses, and profitability.
• Identify cost-saving opportunities without compromising quality and service standards.

Strategic Planning:

• Develop and execute strategic plans to achieve short-term and long-term business objectives.
• Stay updated with industry trends and innovations to enhance operational efficiency and guest experience.
• Collaborate with marketing and sales teams to develop promotional strategies and packages.

Vendor and Resource Management:

• Negotiate and manage contracts with vendors and suppliers.
• Ensure the availability and quality of resources, including supplies and equipment.

Event Coordination:

• Oversee the planning and execution of events, ensuring all details are managed efficiently.
• Work closely with clients to understand their needs and deliver exceptional event experiences.

Qualifications

• Successful Hospitality background in 5 star/Michelin star environment, ideally within Contract Catering.
• Ability to display a real passion for food and customer service.
• Strong leadership and interpersonal skills, and able to demonstrate an analytical approach to problem solving.
• Excellent communication and customer service skills.
• Strategic thinking and the ability to work on own initiative,.
• Financially and commercially astute.
• Intermediate Food Hygiene Certificate or above.
• Proficiency in hospitality management software and tools.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Responsibilities

• To assist with misc-en-place work and post-culinary-classes or restaurant workshops.
• To ensure proper housekeeping, update and maintenance after every hospitality and culinary workshops.
• To provide technical support during preparation of hospitality, culinary and tourism workshops.

Requirements

• Qualifications and working experience in Food & Beverages establishments, Hotel, Meetings & Events operations and systems as well as service automations.
• Basic Food Hygiene Certificate.

Pacific Concepts Looking for your next career move?  Our restaurants include: • Rockpool Bar & Grill Sydney  • Saké Restaurant & Bar The Rocks, Double Bay & Manly  • Spice Temple Sydney   About Company Contract Type: Permanent/ Full Time Salary $73,150 – $90,000 pending qualifications and experience Hunter St. Hospitality is the trading name under Urban Purveyor Group Pty Ltd. Benefits We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always wanted. • Competitive remuneration & bonus incentives • Training, development, and career progression opportunities • Supportive leadership and team environment • Employee Assistance Program • Food & Beverage discounts, gym, and private health insurance discounts • Grow within one of the largest hospitality groups in Australia • Restaurants located in both Australia & New Zealand Task & Responsibilities • Delivering outstanding customer experiences through personally demonstrating positive interactions and coaching the team to do the same • Supporting the recruitment, onboarding, and training of new team members in line with brand values • Having a proactive, and solution focused approach to improving guest satisfaction • Upholding high operational standards across all areas of the restaurant, ensuring consistency and compliance with brand standards and service culture Qualification & Experience If you are looking for your next career move, Pacific Concepts brands have a range of opportunities for a Restaurant Manager, and Assistant Restaurant Manager to join the team. • Previous experience in a management role • A Front of House expert that can deliver exceptional service and take our guests through a casual and fun culinary journey • Knowledge and passion to learn current food and beverage trends • A love of all things hospitality! About Company EXTRAORDINARY DINING CONCEPTS AND EXCEPTIONALLY GOOD TIMES.   A team of creative thinkers and culinary go-getters, we are the curators of extraordinary dining experiences and exceptionally good times.   Established in Sydney and with a cult following Australia-wide, Pacific Concepts is a collective of unique dining concepts, ranging from casually chic to explosively fun.   With origins that date back to 1976, we celebrated our first international launch in Auckland, New Zealand in 2019. Our culinary journey now takes us further afield in Australia and to additional sites in New Zealand.   We’re on a rollercoaster ride and we’re taking adventurous gastronomic travellers with us.   Hop on board! Salary: $73150-90000 Job Publish: 11-10-2024 Job Expire: 10-11-2024 Please click to View more detail / apply .

We are seeking an experienced and motivated Assistant Director of Human Resources to join one of our properties in Labuan Bajo, East Nusa Tenggara. As the Assistant Director of Human Resources, you will work closely with the General Manager to develop and implement HR strategies and initiatives to support the organization's goals and objectives. You will oversee various HR functions, including recruitment, employee relations, performance management, and training and development. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a strategic mindset.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws & regulations, managing employee relations, and administering employee benefit programs .
• Handling employee engagement, and talent management (succession planning) .
• Providing GA support
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Monitor and manage expenses and manning in collaboration with other departments.
• Stay up-to-date with industry trends and best practices in HR management.

• Bachelor's degree in Human Resources or a related field.
• 10 years of experience in HR roles, with at least 5 years in a leadership or managerial position.
• Strong knowledge of HR best practices, policies, and procedures.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Experience in developing and implementing HR strategies and initiatives.
• Strong understanding of labor laws and regulations.
• Excellent problem-solving and decision-making abilities.
• Experience in the hospitality industry

Student Services is a diverse yet integrated, leading-edge Directorate which supports the student journey through guidance, support, practical services and educational opportunities for students and staff. The provision and management of quality catering options is key to a positive student experience.

We are recruiting for an exceptional individual to join us as Head of Conference & Hospitality Services, who will oversee University-run cafes on campus, the provision of catering for a range of internal and external events and organisation of high-profile conferences & events. They will be responsible for ongoing management of these service areas ensuring professional customer-focussed provision, and compliance with existing agreements and protocols.

They will also work with a wide range of internal and external stakeholders to undertake ongoing review and development of these services to meet the changing needs of students, staff and external stakeholders and to maximise appropriate income generation. This is an excellent opportunity to join a growing and motivated team, and to deliver change which will have a direct impact on our diverse student community.

Your priorities will include:

• Leading and managing the work of the Conference & Hospitality Services, ensuring that teams are operating efficiently and safely and providing professional customer-centric services.


• Developing and delivering strategy, policy, and operational plans for commercial areas within the context of the University and Student Services strategic plans and agreed budget targets.


• Proactively working to maximise income from high quality commercial services that meet the evolving needs of students, staff and external stakeholders.


• Developing the offering and profile of Catering, Conference & Events opportunities for both internal and external markets.

Who we're looking for:

• Significant experience of management and leadership of the area of food service provision and/or conference & events organisation.


• Strong understanding of the service sector and local/national developments and opportunities.


• Proven track record of delivering improvement and managing change to meet organisational objectives and deliver value for money.


• High level of commercial acumen and demonstrable commitment to service excellence.


• Proven experience of leading teams and taking responsibility for managing performance.

We are one of the UK's leading universities - internationally recognised for our expertise across a range of disciplines and research breakthroughs in multiple areas, including science, medicine and engineering, amongst many others. Conveniently located on the banks of River Tay, our main city-centre campus is at the heart of Dundee - an up-and-coming, friendly, compact and affordable city with a rich heritage in design and technology. We also have campuses at Ninewells Hospital and in Kirkcaldy which are easily accessible via local transport links.

To find out more about these Services please visit Conference and Hospitality Services | University of Dundee.

The diversity of our staff and students helps to make the University of Dundee a UK university of choice for undergraduate, postgraduate and distance learning. Family friendly policies, staff networks for BME, Disabled and LGBT staff, membership of Athena SWAN, the ECU Race Equality Charter and Stonewall as well a full range of disability services, create an enjoyable and inclusive place to work.

We are looking for a highly motivated Director of Food and Beverage who will assist the General Manager in the efficient running of the Food and Beverage Department through planning, organizing, directing, and controlling in line with Hotel’s policies and standards whilst meeting employees, guests, and owner’s expectations.

Responsibilities:

• Assist the General Manager in maintaining a high standard of implementation of standard operating procedures and policy for Food and Beverage Division.
• Coordinate tasks and work with other departments.
• Review, create and update SOP as required.
• Conduct training as necessary.
• Perform other duties that are assigned as necessary.

• Has a minimum of 5 years solid experience in Food and Beverage management and must have existing experience as Food and Beverage Division Leader, preferably for a large operation of multi outlets and banqueting in a luxury hotel environment.
• Has strong business acumen and is proficient in budgeting, financial analysis, and reporting as well as profit & loss.
• Has the ability to establish new businesses that generate revenue to increase profitability.
• Has a depth knowledge of international cuisines and develops food and beverage menus.
• Has a strong marketing strategy that stands out, attracts new customers, and is loved by loyal guests.
• Has a sharp sense of competition and strong operation strategy to always ahead with the trend.
• Has excellent customer service skills that differentiate the guest experience beyond extraordinary.
• Has excellent communication skills in English, both written and spoken.
• Has strong leadership skills with an acute sense of good judgment that prevent a downfall and is swift in performance improvement.
• Is hands-on and committed to team building and collaboration.
• Is resourceful in maintaining high-level quality products and uphold a positive customer image.
• Bachelor or Master's Degree in Food & Beverage Management or Business Management or a related field.

What skills and experience we're looking for

•Contribute effectively to the work of the school and to the achievement of the ‘School Improvement Priorities’.

•Play a full part in the life of the school community, to support our distinctive aims and ethos, to encourage employees and pupils to follow this example.

•Follow school policy regarding care, support and supervision of pupils.

•Attend training and development activities and courses, ensuring continuing, personal and professional development.

•Contribute to a welcoming school culture by promoting mutual respect for all.

•Comply with any reasonable request from a leader to undertake work of a similar level that is not specified in this job description.

•Work as a team member.

•Act as a role model to pupils in speech, dress, behaviour and attitude.

•Have common duties in the areas of: Quality Assurance, Communication, Professional Practice, Health &Safety, and General Management (where applicable), Financial Management (where applicable),Appraisal, Equality & Diversity, Confidentiality and Induction.

What the school offers its staff

Please see our Employee Benefits brochure for further information.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

Key Highlights:

• Leadership Excellence: Lead and mentor food service teams to achieve business goals.
• Operational Efficiency: Oversee and optimize food service operations, ensuring compliance with safety and quality standards.
• Financial Management: Manage budgets and drive financial performance in line with projections.

Responsibilities:

• Manage and oversee the overall food experience across all food spaces, driving a culture of hospitality and service excellence.
• Lead and mentor food service teams, supporting their development and ensuring alignment with business goals.
• Oversee the implementation of operational initiatives, ensuring compliance with all safety and service guidelines.
• Monitor and manage financial responsibilities, ensuring that budget and financial projections are met.
• Build and maintain strong relationships with key stakeholders, including partners and suppliers.
• Drive innovation and change, managing key projects to enhance service quality and operational efficiency.
• Ensure the successful opening of new cafés and food spaces, contributing to the development of new food programs.
• Support team engagement and development, fostering a positive work environment and driving employee satisfaction.

Requirements:

• Bachelors degree or higher in Project Management, Business Management, or a related field.
• Minimum of 8 years of experience in project management within a cross-functional matrix environment, preferably in the food and services industry.
• Strong knowledge of project management tools (Asana preferred) and advanced computer literacy.
• Excellent communication, decision-making, and stakeholder management skills.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Company Description

Title: Head of Hospitality

Region: London

Salary: £55k

Benefits:

• 33 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented Head of Hospitality who strives to exceed expectations at every turn.

We are looking for an Head of Hospitality for a leading global investment bank in Central London. Our Head of Hospitality will be responsible for overseeing all aspects of hospitality operations, ensuring exceptional service and satisfaction for guests. This role involves strategic planning, leadership, and coordination to enhance guest experiences and optimise operational efficiency. The Head of Hospitality will manage all people, budgets, and resources to maintain the highest standards of service and operational excellence.

BaxterStorey is a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Job Description

Leadership and Management:

• Lead and manage the hospitality team, including hiring, training, and performance evaluations.
• Foster a positive and productive work environment, promoting teamwork and professional development.

Guest Experience:

• Support with Implementing strategies to enhance guest satisfaction and loyalty.
• Address and resolve guest complaints and feedback promptly and professionally.
• Monitor and analyse guest feedback to identify areas for improvement.

Operations Management:

• Oversee daily operations of all hospitality services, including front desk, housekeeping, food and beverage, and event planning.
• Ensure compliance with all health, safety, and sanitation regulations.
• Implement and maintain standard operating procedures (SOPs) to ensure consistent service delivery.

Financial Management:

• Manage and deliver budgets for hospitality operations.
• Monitor financial performance, including revenue, expenses, and profitability.
• Identify cost-saving opportunities without compromising quality and service standards.

Strategic Planning:

• Develop and execute strategic plans to achieve short-term and long-term business objectives.
• Stay updated with industry trends and innovations to enhance operational efficiency and guest experience.
• Collaborate with marketing and sales teams to develop promotional strategies and packages.

Vendor and Resource Management:

• Negotiate and manage contracts with vendors and suppliers.
• Ensure the availability and quality of resources, including supplies and equipment.

Event Coordination:

• Oversee the planning and execution of events, ensuring all details are managed efficiently.
• Work closely with clients to understand their needs and deliver exceptional event experiences.

Qualifications

• Successful Hospitality background in 5 star/Michelin star environment, ideally within Contract Catering.
• Ability to display a real passion for food and customer service.
• Strong leadership and interpersonal skills, and able to demonstrate an analytical approach to problem solving.
• Excellent communication and customer service skills.
• Strategic thinking and the ability to work on own initiative,.
• Financially and commercially astute.
• Intermediate Food Hygiene Certificate or above.
• Proficiency in hospitality management software and tools.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme