Total 23 Human Resources job vacancies in Swansea, Swansea, SA6 8HR

Your new company
We have a fantastic opportunity for a Painter/Decorator at HMP Swansea. The prison has a focus on education and rehabilitation, holding adult males and young offenders with approximately 500 inmates.
Your new role
You will be working for AMEY as part of their facilities team at the prison. As a Painter/Decorator, your job is to ensure that all planned and reactive maintenance work within the prisons is completed successfully within a provided time frame.
Responsibilities will include:

• Planned and reactive paint work in all areas of the prison.
• Respect and care of all prison property, including tools and materials provided.
• Compliance with relevant Health & Safety Policies, ensuring these standards are met throughout the contract.
• On occasion, you may be required to work alongside monitored prisoners.

Working hours: The working hours 39 per week (across 7 days where a weekend shift pattern is in place).
Hourly rate: £14.32 p/h (this does not include holiday that will be paid)

What you'll need to succeed

You will be required to pass full EL1 prison clearance and the Hays compliance process. You must be a fully qualified Painter (NVQ level 3, level 2 applications may still be considered.) You will need to be a strong communicator, level-headed and security conscious. You will be able to work well in a team and have excellent interpersonal skills.
You must be comfortable working around prisoners.

What you'll get in return

This position will give you great insight into the everyday running of prison life and could lead to long-term permanent roles within the prison service.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Your new company is a well-established organisation based in the heart of Swansea. My client is seeking an individual who is proactive and has a willingness to learn. They are looking for an individual who wants to join their fantastic team for the long term.

Your new role
Your new role as Sales Co-ordinator is a varied role. You will have numerous responsibilities, including but not limited to:

• Produce quotations to provide for customers
• Provide effective account management
• Support external sales to bring visit action items to completion
• Processing new sales leads
• Monitoring customer accounts
• Receipt and processing of incoming orders from customers
• Ensuring accurate input of customer orders onto SAP system
• Performing end-to-end management of customer orders
• Negotiating factory lead times
• Various other duties!

What you'll need to succeed
The successful candidate will be an individual who is proactive and demonstrates a strong willingness to learn. You will be a strong communicator who is ready to communicate verbally or in writing with customers, suppliers and any other stakeholders necessary. Further to this, you will be a tech-savvy individual with good working knowledge of the Microsoft Office package. You will be expected to work well within a team and possess good organisation and multitasking skills.

What you'll get in return
In return, you will receive a competitive salary between £23,000 - £23,500. You will have the opportunity to work with flexitime. The organisation offers 25 days holiday + bank holidays and offers a standard pension scheme. Further to this, there is free parking available. You will also have the opportunity to join a fantastic team who are keen to welcome a new individual to their team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Retail Minibus Driver *Company Minibus Provided*

Salary: £28,704 plus bonus

Location: Swansea

Work Pattern: 48 hours per week (Any 5 out of 7)

Retail & Asset Solutions are currently looking for Retail Minibus Driver's in your area. A company minibus is provided, and you must hold a full Driving Licence.

The Company

• We are a leading provider of Retail stocktaking, merchandising and supply chain management services.
• With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.

The Role

• We are looking for Retail Team Drivers to add to our already successful team.
• This role will require you to oversee the transportation of a small team of stock counters to and from each shift within your region
• Work will be carried out on different Retail customer sites / stores and travel will vary on a shift-by-shift basis.
• You must follow the correct processes when notifying your count team of the pick-up points and timings for each shift
• Escalating any issues with the vehicle in a timely and efficient manner
• Completing a team attendance sheet, detailing the stock counters expected on the bus, who attended and the arrival time of the bus on site.
• Whilst on site you will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner.
• Being able to stand for prolonged periods of time is needed for the role and access equipment may have to be used on occasion to reach high stock

Key Skills/ Experience Required

• This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 21 years.
• This role requires you to have a Full Driving License.
• You must have a 'can do' attitude and be able to work long shifts where required on large counts.
• With our innovative business, the technology changes and therefore being a quick learner is a key skill required.
• Any experience of handling stock is an advantage but not a necessity.

Driver Benefits include:

• Vehicle provided.
• Driving time paid.
• Expenses paid.
• Progression opportunities.
• Paid holiday.

If you think you are suitable for this position and you want to find out more, please apply today!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Retail Stock Count Assistant

Salary: £12.89 per hour inclusive of holiday pay (£11.50 per hour + £1.39 holiday pay)

Location: Swansea

*Access to wages from 3 days after shift completion*Free Transport*Immediate Start*Holiday Pay*

Retail Asset Solutions are looking to take on Retail Stock Counters to join our already existing minibus teams. Typical working week will consist of 3-4 x 8-12hr shifts.

The Company

• We are a leading provider of Retail stocktaking, merchandising and supply chain management services.
• With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities.

The Role

• We are looking for Retail stock counters to add to our already successful team.
• Work will be carried out on different Retail customer sites and stores and travel will vary on a shift-by-shift basis. All travel is provided on the minibus.
• You will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner.
• Being able to stand for prolonged periods of time is needed for the role and access equipment may have to be used on occasion to reach high stock
• Typical working week will consist of 3-4 x 8-12hr shifts

Key Skills/ Experience Required

• Due to the nature of our work, you must be able to work unsociable hours including early mornings and during the night when required. As a result, we can only accept applicants 18 years and over
• You must have a 'can do' attitude and be able to work long shifts where required on large counts.
• With our innovative business, the technology changes and therefore being a quick learner is a key skill required.
• Any experience of handling stock is an advantage but not a necessity.

The Package/ Benefits

• Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
• Free Transport
• Progression Opportunities
• Generous Holiday Pay
• Pension Contribution

Retail & Asset Solutions are hiring NOW with immediate starts available.

If you think you are suitable for this position and you want to find out more, please apply today!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Retail Area Manager

Salary: £32,500 + £290 per month car allowance = (£35,980)

Location: Region 5 (Wales and Southwest England)

Retail and Asset Solutions are looking for a Retail Area Manager to join our Retail Stocktaking team on a full-time permanent basis. As an Area Manager you will provide; focus, support, and leadership to a designated geographically defined field management team to ensure the service and quality expectations of our customers are met.

Job Specifics - Retail Area Manager

You will be required to:

• Drive productivity & efficiency into all areas of the operation
• To develop and motivate effective count management teams that will deliver an efficient and quality service to the customer
• Maximise the profitability of the operation, whilst achieving and promoting employee development
• To support retail stock counts within the field, when necessary. Travel and overnight stays will be required on occasion.
• Liaise with both Regional Business Managers and the Scheduling & Deployment department to identify any requirement shortfall
• Support other regions and other business units when required
• Deliver the right number of colleagues within the region to meet the business requirements
• Recruit, train and coach all Count Managers and Supervisors within the region
• Overseas travel may be required at times
• Work closely with customers

Personal Specification

• Knowledge of retail and management roles
• Excellent relationship management and interpersonal skills
• Excellent knowledge of service delivery
• The ability to present authoritatively to the senior management team, external bodies, customers, and authorities
• Looking for the next management role and progression

We look forward to receiving your application.

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Pharmacy Retail Stock Assistant

Salary: £12.94 per hour inclusive of holiday pay (£11.55 per hour + £1.39 holiday pay)

Location: Milton Keynes

*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*

We are currently looking for a motivated, professional, and flexible individual able to work 5 days a week, Monday to Friday day shifts, within a small stock count team, counting our Pharmacy Clients.

In this role, you are required to accurately count stock for Retail & Asset Solutions in various high street Pharmacies, this role is extremely important to ensure pharmacies are fully stocked with the medication required for local Doctors and Hospitals.

Please note all training is provided upon your first shift.

Previous stock, audit or retail experience is advantageous but not essential.

Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues

Applicants are expected to:

• Be able to work Monday-Friday day shifts
• Portray a professional manner.
• Obtain good communication skills.
• Have a good level of arithmetic, specifically multiplication.
• Be comfortable working with different levels of management.
• Willingness and ability to travel across different regions to shifts.
• Be flexible and willing to work on a casual work basis.
• Be committed to showing interest in work and carrying out shifts.
• Driving license (desired)

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock, therefore you will be bending and stretching to reach stock throughout your shift and at times may possibly be outdoors.

This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.

If you think your suitable for this position, please apply!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

The Recruitment Co is currently recruiting for a Receptionist (Legal dept) to join our clients busy team based on the outskirts of the Swansea area.

Hours of work: Mon-Thurs: 9am to 5pm and Fridays 9am-4pm
Salary: £23,500 per annum
Contract: 12 week Temp to Perm subject to passing probation period

Holidays: 30 days (Inc bank holidays)

Main duties will include:-

• General office duties / photocopying
• Answering incoming calls / dealing with clients
• Booking appointments
• Taking payments
• Typing/organising files

Required skills:

• Confident phone manner is essential as you will be liaising with clients/customers
• Computer literate (basic level)
• Excellent attention to detail
• Capable of working independently and under pressure
• Ideally worked in a similar role previously
• Willingness to undertake other duties as required

If you are interested in this role and feel you have the right skills, please submit your CV for immediate response and further information.

CPSwansea

Your new company:We are looking for flexible, motivated, and outgoing support workers to join a large provider of care in South Wales. They provide support to adults with learning disabilities across Swansea and Neath Port Talbot.

Your new role:The role of support worker will consist of supporting the delivery of care to adults with learning disabilities and complex needs. You will be involved in the everyday routines of the patients, ensuring the psychological needs of each individual are met. This will include taking the patients out into the community to complete activities, allowing you to build strong relationships and self-esteem. They operate on a flexible rota, with scope to do both short and long days. However, flexibility is essential to deliver services over the full range of hours. This includes days, nights, weekends, bank holidays and sleep-ins.

What you will need to succeed:To be a successful support worker in this role, previous experience supporting adults with learning disabilities and challenging behaviour is preferred but not essential. You must also be committed to under-taking all pre-employment training. It is important that you work effectively within the team to provide the best service we can to the people we support. Driving is essential for this role.

What you will get in return:

• Career progression
• Referral bonuses
• Free training
• Free DBS
• £12 an hour (£25,025 per annum)

What you need to do nowIf you think the role of support worker suits your experiences and personality, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job is not right for you, but you are looking for a new position, please contact us, and we can discuss what you are looking for in your next role!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
An award-winning practice that services the South Wales Accountancy Market. This role can be based at one of their three sites which are based around Swansea. They offer excellent progression and the firm is growing at a rate of 40% per year. Their focus is on providing the highest level of service with a proactive approach to clients. They offer long term opportunities for those that are career focussed individuals. They are always on the lookout for enthusiastic people to join their friendly team and value passion and attitude just as much as they do qualifications and experience.
They are searching for a Client Manager to join the team.

Your new role

• Act as the primary point of contact for clients, addressing enquiries and resolving issues promptly.
• Reviewing work of apprentices, Semi Senior and Senior Accountants.
• Running a portfolio of clients to Partner review.
• Develop and maintain strong relationships with clients, understanding their business and personal financial needs.
• Review and oversee the preparation of bookkeeping records, management accounts, year-end accounts, and statutory accounts.
• Ensure timely and accurate filing of tax returns and other compliance documents.
• Provide strategic tax planning and advisory services to clients.
• Identify opportunities for clients to improve their financial performance and tax efficiency.
• Conduct regular client meetings to review financial performance and discuss future strategies.
• Supervise and mentor junior staff, providing guidance and support in their professional development.
• Stay updated on current tax laws and accounting standards to ensure compliance and provide informed advice.

What you'll need to succeed

• ACA/ACCA qualified or qualified by experience.
• Minimum of 4 years of experience in an accountancy practice.
• Strong knowledge of UK tax laws and accounting standards.
• Excellent analytical and problem-solving skills.
• Proficient in accounting software and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to manage multiple clients and deadlines effectively.

What you'll get in return

• Up to £42,000
• Full time and Part time options
• Private Healthcare
• Free Parking at all sites

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Accounts Assistant
Permanent & Full-time
Swansea
£25-28,000 per annum

Newly registered role for a manufacturing business based in their head office/production site on the outskirts of the city. This company designs, manufactures and distributes nationally and globally;they are seen as leader in their field. I have been engaged to source a new member of their finance team! So what do we need? In order to be successful in your application, you will require an excellent understanding of double entry bookkeeping and have a strong grasp of the principles of accountancy, gained in an office workplace environment. You will also need good organisational skills, excellent working knowledge of Microsoft Excel and some exposure to accounting software as well as accounts receivable experience.
Highly supportive, with a culture that nurtures independence and autonomy, this business will offer support for AAT/ACCA studies with time off for exams and revision, as well as provision for tuition/exam fees and study materials; they do have a proven track record of growing their own accountants! Alternatively, if you are happy with your QBE status, they are very keen to consider your application, as this role does not require qualifications.

The starting salary will be between £25 and £28,000; although there may be some margin to flex a little and that salary will naturally increase with tenure in this role. In order to command the upper end of this bracket, you must bring significant experience in a similar role. Once fully integrated into the business, you will have full control of the accounts receivable function…. It will be yours in its entirety. You will be responsible for the full process end to end; invoicing and billing (sometimes via integrated systems and portals), posting and allocating cash, processing customer statements, reconciling and agreeing monthly balances, issuing refunds, liaising with the Sales Teams to keep everyone up to date with the latest MI, working with key customers to resolve accounts and billing discrepancies and at times, recovering outstanding debt. As the lasting point of contact with much of their customer base, your customer service delivery will need to be exceptional.

This role will be 100% office based.

If you feel that this role could be for you, apply online or call Emma Lewis on 01792 642 042.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:

We are looking for flexible, motivated, and outgoing support workers to join a large provider of care in South Wales. They provide support to adults with learning disabilities across Swansea and Neath Port Talbot.

Your new role:

The role of support worker will consist of supporting with the delivery of care to adults with learning disabilities and complex needs. You will be involved in the everyday routines of the patients, ensuring the psychological needs of each individual are met. This will include taking the patients out into the community to complete activities, allowing you to build strong relationships and self-esteem. They operate on a flexible rota, with scope to do both short and long days. However, flexibility is essential to deliver services over the full range of hours. This includes days, nights, weekends, bank holidays and sleep-ins.

What you will need to succeed:

To be a successful support worker in this role, previous experience supporting adults with learning disabilities and challenging behaviour is preferred but not essential. You must also be committed to under-taking all pre-employment training. It is important that you work effectively within the team to provide the best service we can to the people we support. Driving is essential for this role.

What you will get in return:

• Career progression
• Referral bonuses
• Free training
• Free DBS

What you need to do now:

If you think the role of support worker suits your experiences and personality, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job is not right for you, but you are looking for a new position, please contact us, and we can discuss what you are looking for in your next role!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Recruitment Co are recruiting for a Study Monitor (Clinical Operations) to join our clients expanding team. A world-leading manufacturer of high-quality technical products.

Contract: Permanent

Salary: £30,000pa

Shifts: Full time

The Role: Oversee the progress of clinical and application research/trials. To ensure all research is conducted, recorded, and reported in accordance with Protocols, SOPs, ICH-GCP and applicable regulatory requirements. Provide a global evaluation of all investigations commissioned and executed. The successful post holder will provide assistance in preparing study documentation for trials, IRB/IEC submissions and documentation for regulatory dossiers.

Solely responsible for ensuring collection of the required essential documents for study start-up and throughout the conduct of a trial. You will conduct on-site training and motivate the investigators. As part of document review, you will ensure accurate data is recorded across multiple investigations and verify patient data. You will ensure adherence to protocol, GCP and internal SOPs. You will maintain all files pertaining to the clinical trials, track study progress and ensure timely quality updates are provided.

Your responsibilities will include routine site visits and assessments. Your role will be to ensure all projects run optimally, and work is completed correctly and within designated timelines. You will bridge the gap between the Principal Investigator and research personnel, providing vital advice and making informed decisions. You will ensure Routine Close-out activities are completed and audit all activities undertaken at each investigative site.

Essential Requirements:

• Solid degree in scientific subject
• Experience in a clinical research setting; proven clinical trial experience.
• Experience in Phase I-IV trials; Phase II - III is preferred.
• Working knowledge of EU Clinical Trials Directive, Medical Device Directive, UK Clinical Trials Regulations, Principles of ICH-GCP, GDPR and Research Governance Framework Legislation with proven ability to apply these to the coordination of clinical trials.
• Understanding of current EU Medical Device Regulation
• Working knowledge of BS EN ISO 14155 is preferred.
• Experience working effectively in a team/matrix environment.
• Proven ability to manage multiple priorities and communicate effectively.

Key Objectives/KPIs

• Motivate research team.
• QA/QC investigators daily activities; ensuring compliance with CIP and regulatory compliance.
• Ensure research staff achieve targets and deliverables in a timely manner.
• Conduct detailed audits and trend analysis on key elements of trial execution; bridge the gap.
• Procure, store, and disseminate study supplies (dispensing and accountability), including investigational devices.
• Induct, train and mentor new department personnel, including competency testing.
• Identify and devise new training materials as deemed appropriate.
• Identify and devise new departmental SOPs/WI and template documentation, as deemed appropriate

If you have the required skills and experience required for this role then please submit your CV for immediate response.

CPSwansea

The Recruitment Co. is currently recruiting for a Project Manager to join our clients team based in the Swansea area.

Contract: Permanent

Salary: £40,000 per annum

Hours of work: Days / Full time

Location: Swansea

Our client is a rapidly growing Beauty tech company that has achieved remarkable success in recent years. In our pursuit of continuous growth, we have developed an exciting pipeline of innovations that we aim to bring to the market in the coming years. To strengthen our project and programme capability, we are seeking an experienced project manager.


Summary:
Plan, execute, and supervise projects to meet management's strategic objectives, ensuring delivery within quality, budget, and schedule.
Collaborate with various departments to ensure seamless coordination and successful project implementation.
Effectively manage change within projects, anticipate and address potential roadblocks, and implement strategies to mitigate risks and maintain project momentum.
Track project progress, set deadlines, and identify potential risks, taking responsibility for completing project work in line with the plan.
Manage stakeholder relationships, including cross-functional teams, clients, vendors, and senior executives, ensuring effective communication and alignment throughout the project lifecycle.
Actively seek opportunities for process improvements, promote a culture of continuous learning, and implement best practices to enhance project management effectiveness and efficiency.


Responsibilities:

• Meet with management to identify project requirements, delivery timelines, resource allocation, and costs.
• Develop detailed project schedules and Gantt charts to guide project teams, revising them as needed based on changing requirements.
• Coordinate the project teams, ensuring alignment, and effective communication.
• Monitor project performance to ensure timely delivery, identifying and addressing any deviations from the plan.
• Adhere to the company's new product development tollgate process, ensuring that all required gates and checkpoints are properly followed and documented.
• Compile and submit project status reports to management, providing updates on project milestones, risks, and achievements.
• Develop effective communication skills to liaise efficiently with all project stakeholders.
• Conduct project closeout activities, evaluating successes and challenges to facilitate learning for future projects.

Key objectives:

• Time to Market: Measure project launch speed.
• Budget Adherence: Track adherence to allocated budget.
• Product Quality: Evaluate customer satisfaction and product quality.
• Continuous Improvement: Capture lessons learned and implement process improvements.

Experience:

Must: Demonstrate experience and expertise in end-to-end NPD project management, from concept creation to market introduction. IS familiar with tollgate processes.
Hold a project qualification such as Prince2, APM, or PMICSM.
Highly proficient in Microsoft Project or other project management software.
Undergraduate Degree or equivalent education.


Ideal: Proven track record of launching consumer products in CE and/or medical territories


If you feel you have the right experience for the above role, please submit your CV for immediate response.
CPSwansea

The Recruitment Co are recruiting for an experienced Product/Consumer Research Assistant to join our clients expanding team. A world-leading manufacturer of high-quality technical products.

Contract: Permanent

Salary: £35,000pa

Shifts: Full time

The Role: This is a new role within our clients expanding clinical department. Candidates most suitable for this role will be T-Shaped individuals who are exceptionally skilled in at least one competence, yet capable of applying knowledge outside of one's own area of expertise. Solid experience in the field of Product Development is desirable.


Your key mission will be to identify consumer needs and tension areas and to translate, verify and validate these insights through clinical and application research. You will coordinate information from various departments, and work in collaboration with the clinical team to design highly specialised, consumer-centric investigations. Using a range of research techniques and methods, you will aid the design of future studies linking in 'habits and needs', plus 'usage and attitudes' of consumers around the world to inform product development. You will be responsible for running end-to-end consumer research to drive product development/enhancements. You will gather materials to launch surveys, work with Excel data and write reports. You will also utilise historical research results and plan new research projects in this segment.


Key Objectives/KPI's:-

• Collect and analyse customer data from various sources to identify trends, patterns, and correlations.
• Develop and maintain customer segmentation models to better understand customer behaviour, preferences, and needs.
• Conduct in-depth analysis of customer journeys, interactions, touchpoints to identify pain points and areas for improvement.
• Collaborate with cross-functional teams, including marketing, product development, customer service (quality), to gather requirements and define KPIs for customer insights.
• Design and execute surveys, focus groups and other research methodologies to gather qualitative feedback and insights from customers.
• Utilise statistical techniques to forecast customer behaviour and outcomes.
• Prepare reports, dashboards, and visualisations to communicate insights and recommendations.
• Support the creation and substantiation plans for strong marketing claims.
• Safe-guard consumer satisfaction throughout the life cycle of the solution before product launch
• Apply relevant tools fitting the project, to verify and validate consumer needs.

Experience:

• An academic degree in consumer orientated education, such as User-System Interaction, Design for Interaction, Human Computer Interaction (HCI), Industrial Design, Social Psychology or other equivalent qualification
• Experience working in user research, consumer science, industrial design, psychology in the domain of product or service development.
• Working experience with UX/UI design
• Broad understanding of key consumer research methodologies
• Sound understanding of statistics.
• Experience in marketing/product development.
• An in-depth understanding of consumer insight generation and proposition development processes.
• Experience in consumer analysis and proposition writing.
• Proven track record of creating strong communication briefs/plans.

If you have the required skills and experience required for this role then please submit your CV for immediate response.


CPSwansea

The Recruitment Co. is currently recruiting for a 'hands on' Senior Quality Engineer to join our clients team based in the Swansea area.

Contract: Permanent

Salary: up to £45,000 per annum.

Hours of work: Days / Full time

Location: Swansea

Our client is a rapidly growing Beauty tech company that has achieved remarkable success in recent years. To work closely with the Production, Engineering and Warehouse teams to maintain and improve our quality system for production, packaging, assembly and Warehouse activities.


Responsibilities:-

• Leading QC improvement activity working with all dept heads
• Supervision of the QC team to ensure optimal performance attained;
• Effective closure of both internal and external (CAPA) production quality issues;
• Developing and maintaining appropriate quality instructions, specifications and standards;
• Leading supplier quality improvements;
• Supporting quality training of production staff;
• Acting as a quality mentor to the QC and Production teams;
• Performing audits of the production quality system;
• Effective control of non-conforming product;
• Improvement of First Off Inspection process KPI;
• Improvement of Shipping Release process KPI;
• Risk reduction of the assembly, test, packing & shipping processes;
• Maintaining all required records and performance indicators;

Experience:

Essential

• Excellent leadership skills/experience
• Experience leading a quality function
• Excellent problem-solving skills, e.g. DMAIC, PDCA, 8D, etc
• Good understanding of GMP

Desirable

• Experience of electronic product or medical device operation;
• Good working knowledge of ISO 13485/ ISO 9001

• Knowledge of Control Plan, PFMEA, CAPA, Validation (IQ, OQ, PQ), PPAP, MRP, GD&T

Qualifications and training:

Essential

• Related industry experience

Desirable

• HNC/HND or equivalent in Electrical/Electronic and/or Mechanical Engineering

Other attributes:

• Excellent written and verbal communication skills;
• Excellent accuracy and attention to detail;
• Able to critically evaluate and summarise complex data into simple messages and actions;
• Able to challenge issues in a constructive manner;
• Coaching skills;
• Organised and methodical;
• Positive and motivated.

If you feel you have the right experience for the above role, please submit your CV for immediate response.
CPSwansea