Liability Adjuster
Job Type: Full Time, Permanent
Location: Portsmouth/Southampton
Salary: £Competitive
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organisations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Liability Adjuster – Portsmouth/Southampton
• Are you a considered individual with a curious mind capable of building relationships with people from all walks of life?
• Can you articulate yourself clearly both verbally and in writing?
• Do you have a passion for the delivery of exceptional customer service?
• Do you challenge day to day situations and the norm yet remain calm under pressure?
• Have a valid full UK driving licence?
• Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer' spark your interest?
If the answer is yes, then keep reading as Liability Claims Services are looking for professional, well organised, and dedicated individuals to perform the role of a Liability Adjuster – Location flexible.
Wherever you are in your adjusting career, we can support you to achieve your goals. A role with Sedgwick opens the door to many benefits, including:
• Structured programmes with clear timescales & transparent career pathways
• Fully supported professional qualifications with rewards
• Truly flexible working, a mix of office and home
• Competitive salary
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential)
• You will join an appropriate incentive (bonus) scheme
• Employee assistance programme for employee wellbeing
• Life assurance
• Group Income Protection
Our other benefits include:
• Private healthcare plan (including pre-existing conditions)
• A Self Invested Personal Pension Scheme
• Annual leave allowance of 25 days + public holidays
• Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
The Role – Liability Adjuster:
We now have an excellent opportunity for a Liability Adjuster covering the Portsmouth/Southampton area. Based remotely, your role will involve investigating in the field and reporting on a mixed portfolio of Employers` Liability and Public Liability (both injury and property).
Your clients will include some of the most prestigious Liability Insurers, Blue Chip Corporate Clients and Brokers, it is therefore essential that you have experience within the claims arena. You will also be investigative in your approach to claims handling and have the ability to identify questionable information and apply correct procedures to identify potentially fraudulent claims.
Please note that this is an investigate & report only roles, meaning that you will not be doing any no claims handling.
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our offices, you’ll experience excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.
Required for this role:
• You`ll have a proactive attitude, self-motivated and capable of working on your own initiative.
• Have an EL/PL injury and/or property biased background with the ability to fully investigate all types of liability claims
• Be able to interact with all interested stakeholders including claims staff, underwriters, policyholders, brokers and claimants
• The ability to apply a thorough knowledge of current case law, common law/statute and regulations
• Be willing to go the extra mile and provide exemplary customer service
• Have a clean full driving license
• Have a good working knowledge of MS Word, Outlook and Excel
• Be extremely well organised and capable of influencing others
• Insurance qualifications are desirable, but equal consideration will also be given to those with the relevant experience
• As a global business, we are always interested in hearing from candidates with bi-lingual or multi-lingual skills.
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss your personal needs for this position during your interview.
Sedgwick is an Equal Opportunity Employer.
